SlideShare a Scribd company logo
1 of 9
Output
Customer Flows
Main changes
Opening opportunities needs to happen in advance
TN interviews?
Clearer info on the platform
Tracking standards
Online ANs
Obligatory insurance for EPs
Automatized process
Trainee Leadership Development (inner journey, LEAD)
Just one NPS survey (on Completed)
Customer Flows
Main changes
Impact measurement + clearer results/individual responsibilities
Involvement of partners
Re-integrate stage
System is open
Speeding up matchingprinciples
1. Do not add unnecessary steps
videos will increase your matching time and cause you to loose EPs
2. Have a fixed schedule for interviews
offer EP limited available times
use doodle
Speeding up matchingprinciples
3. Shorten your decision time
do not wait to compare all EPs from the same country
accept/reject your EPs in max 24h from the interview
you can record your interviews
http://www.dvdvideosoft.com/
4. Offer feedback
Trainee should know why he/she was rejected
For country partners, tell me about EP quality issues
Edison contract
1. Price
when you need to add meals/accommodation to the final price, you can do that
individually (for that particular school)
2.Working hours
25 working hours minimum – this includes preparation time (if needed) and
extra activities (if organized)
If the trainee will not have 25 hours of work/week in reality, you need to sign
another school for that week!
January Edison
Realization: 26.01.2015 – 08.03.2015
Keep in mind:
1. Spring holidays
(see how you align in different regions)
2. NEXT is 22.01.–25.01 (so prepare in advance  )
Autumn SalesWave
- Start with selling account
management schools now
- Sales will be supported by an iGCDP competition
-We are currently creating a sales booklet
IMPORTANT
In the CRM, signing an account management
school should be saved as a resign!
Please inform your sellers 

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SFM output

  • 2. Customer Flows Main changes Opening opportunities needs to happen in advance TN interviews? Clearer info on the platform Tracking standards Online ANs Obligatory insurance for EPs Automatized process Trainee Leadership Development (inner journey, LEAD) Just one NPS survey (on Completed)
  • 3. Customer Flows Main changes Impact measurement + clearer results/individual responsibilities Involvement of partners Re-integrate stage System is open
  • 4. Speeding up matchingprinciples 1. Do not add unnecessary steps videos will increase your matching time and cause you to loose EPs 2. Have a fixed schedule for interviews offer EP limited available times use doodle
  • 5. Speeding up matchingprinciples 3. Shorten your decision time do not wait to compare all EPs from the same country accept/reject your EPs in max 24h from the interview you can record your interviews http://www.dvdvideosoft.com/ 4. Offer feedback Trainee should know why he/she was rejected For country partners, tell me about EP quality issues
  • 6. Edison contract 1. Price when you need to add meals/accommodation to the final price, you can do that individually (for that particular school) 2.Working hours 25 working hours minimum – this includes preparation time (if needed) and extra activities (if organized) If the trainee will not have 25 hours of work/week in reality, you need to sign another school for that week!
  • 7. January Edison Realization: 26.01.2015 – 08.03.2015 Keep in mind: 1. Spring holidays (see how you align in different regions) 2. NEXT is 22.01.–25.01 (so prepare in advance  )
  • 8. Autumn SalesWave - Start with selling account management schools now - Sales will be supported by an iGCDP competition -We are currently creating a sales booklet
  • 9. IMPORTANT In the CRM, signing an account management school should be saved as a resign! Please inform your sellers 