An example on how to create a business case with an template. Factors to be considered in creating business are part of the business case layout.

1. 1. Business Case Example:
Problem
Statement
Solution
options
Recommendation Cost Metrics
Client facing
employees are
finding difficult to
connect virtually
with clients and
internal teams
using free software
with limited
capabilities.
1. Use of
licensed Join
me for
conducting
virtual web
sessions &
meeting with
no restriction
on participants
2. Use of
licensed
GoToMeeting
software for
conducting
virtual web
sessions &
meeting with
no restriction
on participants
Management to
try GoToMeeting
software to
approve
License
costand
first time
implement
ation is
$10000
Annual
recurring
license
cost is
$1000
Break Even
Point: ​500
licences or
$33493
Payback
Period: ​2.5
years
Net Present
Value: ​-$100
Internal Rate
of Return:
6.5%Project Goal : ​To
implement a
recommended
software to
virtually connect
relevant
stakeholders to
have smooth
business
communication
Benefits:
1. Better
communica
tion
between
client and
internal
stakeholde
rs
2.
Decrease
in travelling
cost
3.
Availability
of
stakeholde
rs during
escalations
Recommended Next Steps : Purchase GoToMeeting licensed software

2. 2. Business Case Template:
Problem
Statement
Solution
options
Recommendati
on
Cost Metrics
Break Even
Point:
Payback
Period:
Net Present
Value:
Internal Rate
of Return:
Project Goal : Benefits:
Recommended Next Steps :