Kim Rolls CV Highlights Beauty & Office Experience

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KIM ROLLS: CURRICULUM VITAE, 2013
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Career Objectives
• To increase my experience within a company culture that demands high
standards and encourages growth and motivation.
• To continue to pursue a career path that has demonstrated growth with a
natural inclination towards excellence in providing for the customer.
• To work for a corporate who has vision and integrity who are committed to
investing in developing their work force to achieve their goals.
Kim Renaye Rolls
Curriculum Vitae
2016

Personal Details
Surname: Rolls (Abrahams)
First Names: Kim Renaye
Contact Numbers: 076 627 2424 (cell)
Address: 47 Gelb Crescent Morgenster Brackenfell, 7560
Identify No: 870507 0040 08 0
Health: Excellent
First Language: English
Drivers Licence: Code B
Own Transport: Yes
Knowledge, Skills and Attributes
• Sound customer service and supervisory background combined with sales and
admin experience.
• Strong analytical ability with attention to detail, determination and perseverance.
• Extensive and broad experience in retail.
• Strong motivational skills and a team player.
• Fast learner and hard worker who is not afraid of new challenges.
Key Attributes and Experience
• Marketing – Customer service
• Higher than average ability in computer systems
• Customer relations and liaisons
• Very good communication skills
• Customer service driven
• Office Administration
• Experience using the Microsoft Office suite, namely:
1. Microsoft Excel
2. Microsoft Outlook
3. Microsoft Word
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Summary of Working Experience
PERIOD EMPLOYER KEY RESPONSIBILITY REFERENCES
Permanent Work:
June 2013 - Present
Office Manager /
Personal Assistant
Trinesoft
Technology –
Joostenberg Vlakte,
Cape Town, South
Africa
Respond to emails and type documents
Basic bookkeeping – Quickbooks
Filling
Compiling paperwork from staff –
quotes/suppliers/invoices/timesheets
ect.
Personal errands for Owner –
Shopping/PO BOX/ect.
Assisting with answering incoming calls
Assisting with general and accounts
queries.
Managing the office – tea/coffee/milk,
petty cash, aircon service ect.
Dropping and fetching of Owners son at
school.
Looking after house/animals when
owner isn’t in the country.
Fetching of nanny after babysitting for
Owner.
Babysitting the Owners child.
Booking of meetings for the Owner.
Taking minutes in staff meetings.
Casual work:
November 2012 -
May 2013
Bastien Supervisor
Self Employed
Beauty Therapist
Full body massage, full hot stone
massage, facials, make-up, waxing,
artificial nails – gel, acrylic, silk, and
fibre. Manicures and pedicures.
Jacqi Muller –
+27721121745
Contract Work:
November 2011 -
May 2012
Bastien Supervisor
One And Only
Hotel – Reethi Rah
Resort, Maldives
Island
Treatments performed on clients,
services rendered and retail.
Compilation of financial reports on a
monthly/weekly/daily basis. Inventory of
all tools and products on a monthly
basis. Filling (electronically and
manually). Purchasing of stock when
required. Marketing of Spa products.
Training of Bastien therapists.
Managing the Bastien studio while
Manager is out of studio. Performed
reception duties as requested.
Bastien
Gonzalez -
+971505567301
/ +33686374607
Maxime -
+971507701523
Contract Work:
October 2010 -
October 2011
Bastien Therapist
One And Only
Resort, Maldives
Island
manually) Purchasing of stock when
Performed reception duties as per
requested.
Bastien
Gonzalez -
+971505567301
/ +33686374607
Maxime -
+971507701523
Contract Work:
October 2010 -
October 2011
Bastien Therapist
One And Only
Resort, Maldives
Island
Bastien
Gonzalez -
+971505567301
/ +33686374607
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Performed reception duties as per
requested.
Maxime -
+971507701523
Contract Work:
November 2009 –
September 2010
Bastien Therapist
One And Only
Hotel – Cape Town,
South Africa
Performed reception duties as
requested.
Kim Milton -
+2776 512 9459
Casual Work:
December 2008 –
November 2009
Beauty Therapist /
Nail Technician
Self Employed -
Beauty Therapist
massage, Facials, Make up, Waxing,
Artificial nails – Gel, Acrylic, Silk and
Fibre. Manicures and Pedicures.
Jacqi Muller -
+2772 112 1745
Casual Work:
June 2007 –
December 2008
Beauty Therapist /
Nail Technician
Cape College –
Wynberg campus,
Cape Town
massage, Facials, Make up, Waxing,
Artificial nails – Gel, Acrylic, Silk and
Fibre. Manicures and Pedicures.
+2721 797 5540
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Key Responsibilities Undertaken
Trinesoft Technology –
Joostenberg Vlakte, Cape
Town, South Africa
June 2013 – Present
Office Manager /
Personal Assistant
I have decided on a change of career after the beauty therapy so i
took on the position of Office Manager/Personal Assistant at
Trinesoft Technologies from June 2013 and I’m currently still with
Trinesoft Technologies
Tasks
• Respond to emails and type documents
• Capturing of banking on Quickbooks on a daily bases.
• Capturing of invoicing on Quickbooks on a weekly bases.
• Sending out of invoices on a monthly bases
.
• Filling of all paper work concerning the business and the
Owners personal documents.
• Making sure all quotes, supplier invoices and timesheets
ect is handed to the Owner to note for billing on a weekly
bases.
• Personal errands for Owner – Shopping for office and
Owners house, PO BOX, taking and fetching of Owners
son at school.
• Assisting with answering incoming call when the staff isn’t
capable of answering.
• Taking messages for the Owner when he isn’t present in
office.
• Assisting with general and accounts queries from the
client/company.
• Managing the office to have tea/coffee/milk.
• Manage the petty cash, aircon service and anything else
needed in the office.
• Setting up meetings for Owner and added it to his
calendar.
• Making personal appointments for Owner.
• Looking after house/animals when owner isn’t in the
country.
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• Fetching of nanny after babysitting for Owner.
• Babysitting the Owners child.
• Booking of meetings for the Owner.
• Taking minutes in staff meetings.
•
• Handling an issue if the Owner isn’t present at the time.
•
• Making sure all messages get to Owner via email, sms or
phone call depending on how urgent the message is.
Standards
• Make sure to always be professional with client or on the
phone.
• Make sure everything is running smoothly.
• Make sure staff is always happy.
• Make sure an issue is sorted ASAP.
Self-Employed
From home and
going out to clients
November 2012 –
May 2013
Beauty Therapist
In the time I was looking for a job I had done mobile services
going out to client to do treatments on them or they would come
out to me to have their treatment done.
Treatments,Services,Retail
• Executed and explained perfectly all treatments.
• Recommended all products to guests.
• Made sure about the quality and the procedure of the services
provided.
• Made sure that the products was well presented, and
explained.
Standards
• Knows and checks all standards from treatment bed set-up.
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• Presented a perfect grooming in front of clients.
• Kept a great attitude with clients.
One And Only Hotel –
Reethi Rah Resort,
Maldives Island
November 2011 - May
2012
Bastien Supervisor
Took on the position of Bastien Supervisor at One & Only Reethi
Rah Resort - Maldives in November 2011 up until May 2012. I
am currently not employed due to contract expiring at previous
employer thus resulting in me coming back to South Africa to
seek employment.
provided in the studio.
• Made sure of the information given in the studio by his/her
direct team members or by the other department’s team
members.
• Made sure that the products was well presented, explained
and sold.
• Checked on the display of the product (professional and retail)
(cleanliness, tidiness, validity date… )
Team, Standards, Connection between departments
• Team rota was pre-done monthly and given to Assistant
Manager for review 15 days prior to beginning of the Rota,
ensured that the team members was aware of their duty
timing.
• Knows and checks all standards from treatment bed set-up to
the pantry display.
• Presented a perfect grooming in front of guests and ensured
that the team does too.
• Kept a great attitude with guests and colleagues.
• Represented with perfection the Pedi:Mani:Cure Studio within
the resort, made sure all staffs was well aware of what is the
concept, the treatment, the products.
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• Created a strong team by doing or following a continuous
training with Bastien Therapists.
• Was close to team members but not interfering with their
private life.
• Helped the team members in his/her new life within the resort
and the new country. (different culture)
• Making of appointments on behalf of reception.
Financial, Stock, Guest Data Base
• Overviewed daily financial results by checking on the
revenues, variance with the previous year and the targets.
• Reviewed the Month To Date and Year To date with the team
members to get them involved in the daily targets.
• Checked on a daily basis the stock of professional use and
retail products. Informed manager in case of a need of
reorder.
• Updating of guest data base and making sure its correct.
• Filling (electronically and manually)
Organization, Communication, Reporting, Implication
• On a Communication point of view it was to be made sure the
the hotel and the staff has the right perception of the Studio.
(what is done)
• Daily meeting is done with team members,if subordinator is
not available then done by the Bastien Supervisor.
• Bastien supervisor gives a daily update to Bastien Assistant
Manager or to Bastien Manager.
• All information is kept confidential.
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One And Only Hotel – Reethi Rah Resort, Maldives Island
June 2011 - August 2011
Managing of the Bastien studio while the Bastien Manager is out
on Business (3months)
provided in the studio.
• Made sure of the information given in the studio by his/her
direct team members or by the other department’s team
members.
• Made sure that the products was well presented, explained
and sold.
• Checked on the display of the product (professional and retail)
(cleanliness, tidiness, validity date… )
Team, Standards, Connection between departments
• Team rota was predone monthly and given to for revie the
team 10 days prior to beginning of the Rota.
• Knows and checks all standards from treatment bed set-up to
the pantry display.
• Presented a perfect grooming in front of guests and ensured
that the team does too.
• Kept a great attitude with guests and colleagues.
• Represented with perfection the Pedi:Mani:Cure Studio within
the resort, made sure all staffs was well aware of what is the
concept, the treatment, the products.
• Created a strong team by doing or following a continuous
training , creating appraisal with the spa manager.
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• Was close to team members but not interfering with their
private life.
• Helped the team members in his/her new life within the resort
and the new country. (different culture)
Financial, Stock, Guest Data Base
• Overviewed daily financial results by checking on the
revenues, variance with the previous year and the targets.
• Reviewed the Month To Date and Year To date with the team
members to get them involved in the daily targets.
• Checked on a daily basis the stock of professional use and
retail products. Acted accordingly in doing orders,promotions.
• Orders to be done in advance to make sure that there in no
period when products are missing.
• Create a guest data base that is clean, useful and create a
regular communication in between the studio and the its
guests.
Organization, Communication, Reporting, Implication
• On a Communication point of view it was to be made sure the
the hotel and the staff has the right perception of the Studio.
(what is done)
• Daily meeting is done with team members, either by the
Bastien Supervisor or either by a person that is responsivle to
make sure that the team is always aware of what is happening
and getting a regular feed-back from the team.
• All information is kept confidential.
Reason for Leaving: Reason for leaving was my decision of not renewing my contract.
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Reethi Rah Resort,
Maldives Island
October 2010 – October
2011
__________________
Bastien Therapist
I took on the position as Bastien Therapist on at One & Only
Reethi Rah Resort – Maldives Island in October 2010 and
performed the following duties:
• Executed and explain perfectly all treatments.
• Recommended all products to the Guest.
• Maintained hygiene and sterilization practise of the studio and
treatment.
• Maintained proper set up and preparation of the studio set up.
• Present for duty as per rota
• Well groomed while on duty.
• Financial reports up to date. (daily ,weekly and monthly
financial reports)
• Stock sheets up to date. (daily and monthly)
• Client data base up to date.
• Spa software programme updated for Bastien team rota
• Flexible to business needs. (working overtime or on a
scheduled off days to accommodate clients request)
Reason for Leaving: Better prospects offered in the form of a promotion.
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Cape Town, South Africa
November 2009 –
September 2010
__________________
Bastien Therapist
I took on the position as Bastien Therapist on at One & Only
Cape Town Resort – November 2009 and performed the following
duties:
• Carried out and performed any reasonable instruction of the
employer even though such may not ordinarily within the
scope of the duties relevant to the position occupied by
employee.
• Faithfully and conscientiously serve the interests of the
employer and during working hours to devotethe whole of his
or her efforts, time and attention to the performance of his or
her duties.
• Observe such directions and restrictions as may from time to
time be imposed by the employer and to comply with the
policies of the employer set forth in writing or orally from time
to time.
• To be true and faithful to the employer an all dealings and
transactions whatsoever relating to the employer’s business
and interest.
• Executed and explain perfectly all treatments.
• Recommended all products to the Guest.
• Maintained hygiene and sterilization practise of the studio and
treatment.
• Maintained proper set up and preparation of the studio set up.
• Present for duty as per rota
• Well groomed while on duty.
• Financial reports up to date. (daily ,weekly and monthly
financial reports)
• Stock sheets up to date. (daily and monthly)
• Client data base up to date.
• Spa software programme updated for Bastien team rota
• Flexible to business needs. (working overtime or on a
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scheduled off days to accommodate clients request)
Reason for Leaving: Reason for leaving was because i got the transfer to the Maldives
island at the one and only reethi rah.
__________________________________________________________________________________
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Self Employed - Beauty
Therapist
December 2008 –
November 2009
__________________
Beauty Therapist / Nail
Technician
For the duration of this period after finishing my studies, before
seeking employment in the industry, I first gained experience by
working from home doing the following:
• Full body massage
• Full body hot stone massage
• Facials
• Make up
• Waxing
• Artificial nails
• Gel, acrylic, silk and fibre
• Manicure/pedicure
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Cape College – Wynberg
campus, Cape Town
June 2007 – December 2008
__________________
Beauty Therapist / Nail
Technician
I gained practical experience at Cape College during my
studies as part of my diploma and performed the following
duties:
• Full body massage
• Full body hot stone massage
• Spa treatments
• Make up
• Waxing
• Manicure and pedicure
• Facial electrical
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EDUCATION
Tertiary qualification: Cosmotology
Institution: Cape college
Subjects – 2nd year (2008) anatomy and physiology
nail technology
hot stone massage
facial electrical
holistic massage
spa therapy
Subjects – 1st year (2007) facial skincare
manicure and pedicure
make up
waxing
anatomy and physiology
nutrition
business awareness
Practical: acquired for above subjects
Highest school qualification: Grade 12 – Matric (2006)
Institution: Eben Donges High School
Subjects: english – first language
afrikaans – second language
biology – sg
geography – sg
business economics – sg
home economics – sg
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REFEREES
CRAIG CAWOOD
• 082 873 7849
• craig@trinesoft.co.za
• Owner of Trinesoft Technologies Company
Im currently still with Trinesoft Technologies now i would prefer you not contact
Craig now as he don’t know I’m looking for another job he would be very upset
as his very dependent on me and always been.
BASTIEN GONZALEZ
• +971 505567301 / +33686374607
• bastien@bastiengonzalez.com
• Owner of Bastien Gonzalez Company.
KIM MILTON
• 076 5129459
• kim@bastiengonzalez.com
• Manager at One & Only Cape Town of Bastien Studio.
←
←
← MAXIME
←
• +971507701523
• maxime@bastiengonzalez.com
• Trainer that trained me the Bastien Gonzalez technique.
COLLEGE OF CAPE TOWN WYNBERG CAMPUS
• +2721 797 5540
• College I attened
Copies of Testimonials and Certificates can be made available on request
__________________________________________________________________________________
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Kim Rolls CV Highlights Beauty & Office Experience

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