1. Jatmoko Adi Harjono
Address: Jln. Balangan Hijau VI No. 38 Banjar Cengiling, Jimbaran, Bali, 80364 Indonesia
Home: +62 361 847– 01 -11
Mobile: +62 81-337-1033-69 & +62 81-933-0050-69
Email: madiharjono@aol.com & madiharjono@gmail.com
Professional Profiles
I am a:
 Independent, easy going, open minded, able to work as team player and individual, easy to
make new adaption in new working environment
 Fast learner and always interested to learn new thing & broaden minded person.
 Fluently in English both orally and writing
 Well preparation & organizing jobs
 Familiar with hotel systems (Powerpro, VHP, MYOH, Light Speed, Delphi, Galaxy, Fidelio, Oasis &
Micros)
 Familiar with OTA’s, Travel agents local & Overseas
 Familiar with wedding & MICE specialist
 Familiar with computer system
 Familiar with OTA’s

2. Professional Experiences
July 14th
2014 – Present Director of Sales & Marketing Pre Opening Team
HARRIS Hotel Kuta Galleria managed by TAUZIA
Report Directly to General Manager
Responsibilities:
 Contacting all the data base to propose for the further collaboration
 Preparing the Rate ad Budget
 Working closely with TAUZIA as corporate office for the guidance and
 Doing the daily sales call to the travel agents, hotels managements
 Doing regular E-mail blast of the hotels’ promotions
 Doing regular Tele Marketing to create warm and close relationship with partners
 Working closely with most of Online Travel Agents
 Working closely with medias in advertising the property
 Weekly Sales Meeting internal department and weekly Sales Performance Presentation to the
management
 Tailored made clients enquiries
 Up selling Restaurant and Spa
 Dealing with clients and some partner agents overseas
 Maintaining good relationship with clients, suppliers, hotels and partner agents
 Issuing Contract and maintaining great relationship with all of suppliers
 Creating new account to enrichest the support
 Prepare and delivering product report
 Prepare and delivering monthly sales report
 Prepare and make sure that all the operations and arrangement is running smooth
 Handling Complain
May 7th
2013 – July 10th
, 2014 Senior Sales & Marketing Manager
Fave Hotel Umalas managed by Aston, Kerobokan
Report Directly to General Manager
Responsibilities:
 Contacting all the data base to propose for the further collaboration
 Working closely with Web Master in uploaded the products, maintaining website & up dated the
website direct to the web master
 Doing the daily sales call to the travel agents, hotels managements
 Doing regular E-mail blast of the hotels’ promotions
 Doing regular Tele Marketing to create warm and close relationship with partners
 Working closely with most of Online Travel Agents
 Handling Small MICE & Wedding Event
 Weekly Sales Meeting internal department and weekly Sales Performance Presentation to the
management
 Tailored made clients enquiries
 Up selling Restaurant and Spa

3.  Dealing with clients and some partner agents overseas
 Maintaining good relationship with clients, suppliers, hotels and partner agents
 Issuing Contract and maintaining great relationship with all of suppliers
 Creating new account to enrichest the support
 Prepare and delivering product report
 Prepare and delivering monthly sales report
 Prepare and make sure that all the operations and arrangement is running smooth
 Handling Complain
September 20th
2012 – May 6th
, 2013 Sales & Marketing Manager
Gending Kedis Resort, Jimbaran,
Report Directly to General Manager
Responsibilities:
 Looking after of the sales & promotion of two properties:
o Gending Kedis Resorts, Jimbaran Bali with 21 units of Villas with various type of:
 5 units of One Bedroom Private Pool Villa
 7 units of Two Bedroom Private Pool Villa
 5 units of Three Bedroom Private Pool Villa
 4 units of Four Bedroom Private Pool Villa
o Kanishka Villas, Seminyak Bali with 21 units of Villas with various type of:
 4 units of One Bedroom Private Jacuzzi Suite
 4 units of One Bedroom Private Pool Villa
 15 units of Two Bedroom Private Pool Villa
 Contacting all the data base to propose for the further collaboration
 Working closely with Web Master in uploaded the products, maintaining website & up dated the
website direct to the web master
 Doing the daily sales call to the travel agents, hotels & villa rental managements
 Working closely with most of Online Travel Agents
 Handling Small MICE & Wedding Event
 Weekly Sales Meeting internal department and weekly Sales Performance Presentation to the
management
 Tailored made clients enquiries
 Up selling Restaurant and Spa
 Working together with Spa Manager up selling of the Resort Club Membership
 Dealing with clients and some partner agents overseas
 Maintaining good relationship with clients, suppliers, hotels and partner agents
 Issuing Contract and maintaining great relationship with all of suppliers
 Creating new account to enrichest the support
 Prepare and delivering product report
 Prepare and delivering monthly sales report
 Prepare and make sure that all the operations and arrangement is running smooth
 Handling Complain

4. September 21th
2011 – September 21st
, 2012 Sales & Marketing Manager
PT Bali Wellness (Taman Air Spa)
Report Directly to General Manager
Responsibilities:
 Pre opening Tasks:
o Creating Rate for product & Packages
o Working closely with copy writer of the products & website relation
o Creating Yearly Budget
o Working closely with graphic designer for the design of printing, sales kits, bill board, car
sticker & packaging product
o Email blast for the introduction of the Spa to the travel agents, villa rental management
& other bussiness source related
o Contact with medias for the introductory at the magazine or news paper
o Opening Ceremonony with inviting all related busines sources proposed
 Contacting all the data base on the opening ceremony and proposing for the further
collaboration
 Working closely with Web Master in uploaded the products, maintaining website & up dated the
website direct to the web master
 Doing the daily sales call to the travel agents, hotels & villa rental managements & private villa
without Spa services
 Tailored made clients enquiries
 Up selling products
 Dealing with clients and some partner agents overseas
 Maintaining good relationship with clients, suppliers, hotels and partner agents
 Issuing Contract and maintaining great relationship with all of suppliers
 Creating new account to enrichest the support
 Prepare and delivering product report
 Prepare and delivering monthly sales report
 Doing Bi-semester perfomance achievement to the share holder & corporate office
 Prepare and make sure that all the operations and arrangement is running smooth
 Handling Complain
September 8th
2010 – September 15th
, 2011 Sales & Marketing Manager
PT Paradise Villa Rental under Ray White Indonesia,
Report Directly to General Manager
Responsibilities:
 Operating sub division of Ray white for the Short Term & Long Term of the Villa Rental
 Contacting with properties for property listed
 Preparing, creating the products
 Maintaining website & Updated the website direct to the web master
 Promoting the products to the overseas clients and contacts overseas
 Tailored made clients enquiries
 Make a villa booking, organized payment from clients and to the properties
 Arrange all clients needs during their stay in Bali, pre-arrival, during stay and on departure
 Up selling products
 Inspections properties, dealing and proposing contract agreement with suppliers

5.  Keep updated for upcoming properties being listed and updated in the company website for
further promotion
 Dealing with clients and some partner agents overseas
 Maintaining good relationship with clients, suppliers, hotels and partner agents
 Inquiring Contract and maintaining great relationship with all of activities suppliers
 Inquiring Contract and maintaining great relationship with all of properties in Bali and out side
of Bali
 Prepare and delivering product report
 Prepare and delivering monthly sales report
 Prepare and make sure that all the operations and arrangement is running smooth
 Handling Complain
January 27th
2008 – August 31st
, 2010 Travel Designer & Sales Assistant
PT Asia world Indonesia,
Report Directly to Sales and Marketing Manager
Responsibilities:
 Tailored made clients enquiries
 Tailored made MICE & Wedding Event
 Make a hotel booking
 Arrange all clients needs during their stay in Bali, pre-arrival, during stay and departure
 Up selling products
 Dealing with suppliers
 Dealing with clients and some partner agents overseas
 Maintaining good relationship with clients, suppliers, hotels and partner agents
 Inquiring Contract and maintaining great relationship with all of activities suppliers
 Inquiring Contract and maintaining great relationship with all of Hotels in Bali and outside of
Bali
 Tailored made clients enquiries
 Make a hotel booking
 Arrange all clients needs during their stay in Bali, pre-arrival, during stay and departure
 Up selling products
 Dealing with suppliers
 Dealing with clients and some partner agents overseas
 Maintaining good relationship with clients, suppliers, hotels and partner agents
August 16th 2004 – June 20th 2007 Assistant Front Office Manager
The Bale Nusa Dua Bali, Indonesia member of Small Luxury Hotel
Report Directly to Director of Room
Responsibilities:
 Supervised and maintain Front Office Department
 Conduct general meeting with all the staffs
 Provide product supply inventory report
 Controlling and manage operation expenses
 Provides Monthly Reports to Director of Room
 Determine training needed, to plan and implement training to the staff

6.  Conduct Daily Training skills to the staffs
 Recruits evaluate qualified staffs, recommends promotion, disciplinary action and termination
decision.
 To establish good relationship with all departmental, clients, handle client’s complaints and
respectable peoples.
 To created a sound working relationship between all employees and management and to
enhance spirit of teamwork.
 Operating MYOH hotel system
Note:
o I started working as a Butler for the first 9 months then promoted as a Senior Butler for 6 months
duty.
o During my pupilage, I have been working as an Assistant Front Office operations.
o My job requires me to function as a Superior within the department; I overlook areas relating to
budgeting, staffing, and make a reports related to Director of Room and General Manager.
April 2003 – August 2004 Front Office Staff
The Benoa, Jl. Pratama Nusa Dua
Report Directly to Operation Manager
Responsibilities:
 Handling Reservation
 Handling Telephone Operator
 Handling Check in and check out
 Handling Guest Billing or Cashiering
 Checking Room Arrival status
 Handling Night Audit
 At the Puri Benoa, I familiarized myself with front office department, as well as using the VHP
system.
April 16th
1998 – March 17th
2003 Bellman
Hard Rock hotel Kuta Bali
Report Directly to Bell Captain
Responsibilities:
 Handling Guest Luggage upon arrival and check out
 Giving information about the hotel facilities in details
 Up selling all hotel products.
 Giving up dated recommendations what happening in the island.
I began work at the Hard Rock hotel as a life guard for couple year then I promoted as a Bellman, which
is my job allow me to operating Fidelio hotel system.

7. July 17th
1997 – September 16th
, 1998 Pre-opening Team as Pool Attendant
Hyatt Regency Yogyakarta
Report Directly to Recreation Supervisor
Responsibilities:
 Keep that pool and area clean and tidy
 Up selling hotel products specially recreation products
 Giving up dated recommendations about the island
September 1993 – August 1997 Shop Keeper
Mirota Nayan Yogyakarta
Report Direct to Shop Supervisor
Responsibilities:
 Provides Sales report weekly, bi-weekly and monthly
 Supervised all sales promotion girls
 Check actually sales per sales promotion girl at Fashion Department
 Check and controlling receivable from each supplier
Education Back Ground
August 1999 – September 2001 Diploma II at Faculty of Letter English Department
Udayana University Denpasar
May 1999 – July 1999 Basic German Courses ILC Denpasar Bali
September 1993 – 1997 Some English Courses in Yogyakarta
Language Proficiency
 English: Fluent Conversational and Written
 Bahasa Indonesia: Fluent Conversational and Written
Achievement
 March 1997 being Employee of the Year Pt Mirota Nayan
 October 2005 being Nominee Rock star of the Month the Bale Nusa Dua
 December 205 being Rock Star of the Month the Bale Nusa Dua
 December 2005 being Event Best Seller Person the Bale Nusa Dua
 January 2007 being Nominee Rock Star of the Month the Bale Nusa Dua
 April 2007 being Rock Star of the Month the Bale Nusa Dua
 December 2007 being Rock Star of the Year the Bale Nusa Dua

8. Character & Personal References
1. Mr. Zakaria Sihombing - General Manager
Paradise Villa Rental, Bali
Jalan by Pass Ngurah Rai, Perempatan Siligita Nusa Dua
Phone: (62) 361 773 020
Email: zackaria_sihombing@yahoo.com
2. Mr. Ryan Tanjung - Operational Manager
Asia Travel Deal, Bali
Jalan by Pass Ngurah Rai, Perempatan Siligita Nusa Dua
Phone: (62) 361 773 020
Email: ryan@asia-travel-deals.com
3. Mr. Didiet Prastiyandito - Sales and Marketing Manager
Asia world Indonesia
Panorama Building 4th
Floor - Jl. By Pass Ngurah Rai Suwung Bali
Phone: (62) 361 722 188
Email: sales@asiaworldindonesia.com
4. Ms. Vivi Maria - General Manager
Asia world Indonesia
Panorama Building 4th
Floor - Jl. By Pass Ngurah Rai Suwung Bali
Phone: (62) 361 722 188
Email: vivi@asiaworldindonesia.com
5. Mrs. N N Komang Anggaraeni - Human Resources Manager Khrisna Group
Jl. Raya Kuta 88R Kuta Bali
Phone: (62) 361 755 136 ext 106 - Mobile: (62) 812-3892-772
Email: hrd@kg.co.id
6. Mr. Agus Suardana - Director of Sales the Sentosa Bali Villa
Phone: (62) 361 730-333 – Mobile: (62) 813-3875-0555
7. Mrs. Made Mudikusrini - Human Resources Manager the Bale Nusa Dua
Jl Raya Nusa Dua Selatan Bali
Phone: (62) 361 775 111
8. Ms. Lisa Hariandja - Director of Room the Amala Villa
Jl. Kunti, Seminyak Bali
Phone: (62) 361 775 111
9. Ms. Ni Kadek Sri Handayani - Sales and Marketing Manager, Kupu Kupu Barong Villa, Ubud
Jl. Raya Kedewatan Ubud, Bali
Phone: (62) 813-3838-6252
Email: sm@kupubarong.com

9. 10. Ms. Cahya Mirawanti - Assistant Training Manager
Hard Rock Hotel Kuta
Phone: (62) 819-0100-3943