Sunny Kumar is seeking a position in hospitality. He has a Bachelor's degree in Hotel Management and over 5 years of experience in front office roles at hotels like Royal Orchid, The Metropolitan Hotel & Spa, and The Royal Plaza Hotel. His experience includes guest services, check-ins/outs, handling mail/reservations, solving guest issues, and cash handling/reconciliation. He is proficient in English and Hindi and is looking for a new opportunity.

1. CURRICULUM VITAE
SUNNY KUMAR
B-191, Pul Pehlad Pur,
New Delhi-110044
Contact No. 9871249581
E-mail ID: sunnystar09@gmail.com
CAREER OBJECTIVE
• To attain a good position in firm through hard work and dedication to work for
reputed organization, this will utilize my skill (technical, Analytical & Interpersonal)
to the fullest & facilitate my growth.
EDUCATIONAL QUALIFICATION
• Intermediate from CBSE Board (New Delhi)
• Metric from CBSE Board (New Delhi)
PROFESSIONAL QUALIFICATION
• B.Sc Hotel Management from Heritage Institute of Hotel & Tourism, (2011) GOA.
INDUSTRIAL TRAINING
• Six Months Industrial Training from Hotel The Surya New Delhi (2010).
• Six Months Job Training (F.O) from Hotel The Surya New Delhi (2010-11).
WORK EXPERIENCE
• Worked with Central Blue Stone (Royal Orchid) Gurgaon as a Front Front Office Associate
from Nov.2011 to June, 2012.
• Worked with The Metropolitan Hotel & Spa, (Nikko with 189 keys ) Part Of The Sun Air Of
Hotels Group) New Delhi as a Sr. Guest Service Associate 02nd
July 2012 to 29th
Sep. 2014.
• Presently working with The Royal Plaza Hotel (Ramada Plaza with 414 keys),New Delhi as a
Front Office Executive from 06th
Oct. 2014 to till date.

2. JOB PROFILE
• Compliance towards defined brand standards, corporate guidelines and standard operating
procedures.
• Attend all the Briefings and supervise own works.
• Handling all inward mails, fax and letters related to administration, reservation and sales.
• Handling Guest feedback and complaints and solving the same directly with a final report to
from Front office Manager.
• Making note of all general arrivals, VIP arrivals, and departures and interacting with the
housekeeping and other related department in order to ensure the smooth operations.
• Taking proper Check INS & Check Outs.
• Provide guests with outstanding guest service, efficient and effective registration and billing
service in professional & friendly manner.
• Working with Hotel Standers.
• Cash handling for errors – maintain accurate record.
• Competition of cashier.
STRENGTH
• I have the richest asset i.e. the honesty throughout my carrier.
• Focused, Discipline & Co-operative.
• Positive attitude, Analytical skill, team player.
LANGUAGE KNOWN
• Hindi & English.
PERSONAL DETAILS
Name : Sunny Kumar.
Father’s Name : Mr. Nanak Chand.
Date of Birth : 20th
Sep. 1990.
Sex : Male.
Marital Status : Single.
Nationality : Indian.
Salary Expected : Negotiable.
Date:
Place: (SUNNY KUMAR)