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Khaled Al-hajj 
Sales Manager– Pfizer Lebanon 
Beirut, Lebanon 
Email Address: khaledh777@yahoo.com 
Mobile Phone Number: +961.3534590 
Career Objective: Invest My Abilities & Qualifications in a Managerial Position at a 
Pharmaceutical company. 
Personal Information 
Birth Date: 26 June 1973 
Nationality: Lebanese 
Residence Location: Beirut, Lebanon 
Marital Status: Married 
Number of Dependants: 2 
Driving License: Lebanese 
Professional Experience (15 Years, 5 Months) Pfizer Lebanon Sales Department 
 July 2013 –July 2014 Private Business: Pharmaceutical sales Distribution. 
 December 2008 – 31 June 2013: Sales Manager Pfizer-Lebanon. 
 January 2005 –November 2008: Senior Professional Sales Representative Pfizer-Lebanon. 
 January 1999-December 2004: Professional Sales Representative Pfizer-Lebanon. 
 January 1998-December 1999: Military Service. 
Education 
Master Degree in Pharmacy- Albert Szeint Georgy Medical University – Szeged, Hungary /Degree 
/Good. 
Job Description: 
Sales Manager ( Men’s Health –Women Health –Anti Infective, and Pharmacy Portfolio products 
including smoking cessation program - Pfizer Lebanon. 
Provide clear and timely direction on Pfizer’s broad business objectives and sales strategies to facilitate 
alignment of individual goals in: 
 Managing Private Business. 
 Managing Governmental Business 
15 years of experience in The Lebanese Market, covering: 
- Sales Management, People management, Tender Management, Project Management, strategic 
planning. 
- Diversified Therapeutic Areas covering all specialties. 
Total of 12 Million $ annual budget with 12 direct reports. 
Detailed Work Experience: 
• Lead projects involving sales analytics and reporting, targeting, call planning, competitive analysis, 
[Updated November 1th, 2014] Page 1
promotion response/ROI, resource allocation, segmentation, sales force sizing/structuring and launch 
metrics of Men’s Health –Women Health –Anti Infective, Pharmacy & smoking cessation Portfolio 
products in Lebanese market 2008-2013. 
• Provide sound, objective analysis to enable the execution of key marketing and sales initiatives in 
Lebanese Market. 
• Build effective cross functional communications with all departments, to determine development 
needs& provide insight for the improvement of Sales performance. 
• Manage Pricing, Sales, Activities & Expenses Reports submitted by Sales force to meet budget 
guidelines. 
• Secure high level of co - operation with local distributor & agents to optimize all aspects of sales 
process in private & Governmental Business. 
Achievements: 
Solid Performer Always Meeting Sales Objectives and Exceed. 
Projects: 
1- Smoking Cessation Program in collaboration with Lebanese M.O.H & WHO January 2010 
As a part of Pfizer launching activity of Champix (smoking cessation medication) country lead of 
coordination and alignments with Lebanese M.O.H and WHO on Smoking Cessation Programs. 
2- Pfizer Pharmacy Academy: 2008-2013 
As a part of Pfizer Continues Medical Education of Lebanese Pharmacists, in charge of seminars, 
meetings, events success across Lebanon to Sustain Customer’s Satisfaction, Involvements and 
Brands loyalty. 
3- Dostinex in AUB Indication January 2012 
Lead and Conduct market analysis surveys, activities on AUB Indication including KOL Engagements 
programs as a part of Marketing Positioning Strategies & Expansion Activities. 
4- Anti Fungal Prophylaxis Rational in Non Immune compromised Patients January 2008 
Lead activities and conduction of Awareness Programs seminars & events among Health Care 
Providers on Prophylaxis Rational in Non Immune compromised Patients. 
Training: 
Pfizer Training Department, January 1999 - June 2013. 
 Selling skills 
 Advanced selling skills 
 Advanced hospital selling skills 
 Core management (oz principle of accountability) 
 Strategic thinking and planning 
 Situational leader ship & business plane 
 Time management program. 
 Electronic territory management by Pfizer IT department 
 The process of change by Hr department. 
 Advanced communication & influencing skills by ICTN (international consulting & TRAINING 
network, SARL). 
 8 Habits of highly effective people signature program (STAR- MAN SHIP). 
 Creating advocates. 
 Eight steps coaching. 
[Updated November 1th, 2014] Page 2
 Body language. 
 Navigating your way to agreement. 
 Corner Stone of Management: I (Deliver results), II (Engage &Build Talent), III (shape the future) 
 Build effective team 
 Team IDP (Individual Development Plan) 
 self studies courses-Management – Pfizer online portal 
Languages 
Arabic: Mother language 
English: Good 
Statements 
I consider my self-professional being able to perform well in the tasks I do. I can adapt easily in any 
working environment. Through my dedication and hard work, I am determined to succeed. 
I am a highly motivated person and I enjoy working as an individual or as a part of a team. 
True to the motto “The value of achievement lies in the achieving”, I enjoy mastering new challenges 
and tasks on both a professional and personal level. Colleagues who work close to me describe me as 
a pro-active self-starter, determined, loyal, passionate about team working and always ready to go the 
extra mile to achieve targets. 
I approach assignments with a “can-do” attitude, keep a focus on exploring new ideas and commit 
myself to the most varied projects. 
References: 
- Mr. Samer Ramadan Pfizer Lebanon National Sales Manager Samer.A.Ramadan@Pfizer.com 
Mobile: +96170779955 
-Mr. .Bashar Beik Pharma Business Unit Director at Food and Drug Corporation – Pfizer agent in 
Lebanon bbeik@fdc.com.lb Mobile: +9613702208 
-Mr. Toufic Bou Younes President of Bou Younes Pharmaceutical Group and Pfizer country manager 
1985-2009 touficbouyounes@hotmail.com Mobile: +9613335503 
[Updated November 1th, 2014] Page 3

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Pfizer Sales Manager Résumé

  • 1. Khaled Al-hajj Sales Manager– Pfizer Lebanon Beirut, Lebanon Email Address: khaledh777@yahoo.com Mobile Phone Number: +961.3534590 Career Objective: Invest My Abilities & Qualifications in a Managerial Position at a Pharmaceutical company. Personal Information Birth Date: 26 June 1973 Nationality: Lebanese Residence Location: Beirut, Lebanon Marital Status: Married Number of Dependants: 2 Driving License: Lebanese Professional Experience (15 Years, 5 Months) Pfizer Lebanon Sales Department  July 2013 –July 2014 Private Business: Pharmaceutical sales Distribution.  December 2008 – 31 June 2013: Sales Manager Pfizer-Lebanon.  January 2005 –November 2008: Senior Professional Sales Representative Pfizer-Lebanon.  January 1999-December 2004: Professional Sales Representative Pfizer-Lebanon.  January 1998-December 1999: Military Service. Education Master Degree in Pharmacy- Albert Szeint Georgy Medical University – Szeged, Hungary /Degree /Good. Job Description: Sales Manager ( Men’s Health –Women Health –Anti Infective, and Pharmacy Portfolio products including smoking cessation program - Pfizer Lebanon. Provide clear and timely direction on Pfizer’s broad business objectives and sales strategies to facilitate alignment of individual goals in:  Managing Private Business.  Managing Governmental Business 15 years of experience in The Lebanese Market, covering: - Sales Management, People management, Tender Management, Project Management, strategic planning. - Diversified Therapeutic Areas covering all specialties. Total of 12 Million $ annual budget with 12 direct reports. Detailed Work Experience: • Lead projects involving sales analytics and reporting, targeting, call planning, competitive analysis, [Updated November 1th, 2014] Page 1
  • 2. promotion response/ROI, resource allocation, segmentation, sales force sizing/structuring and launch metrics of Men’s Health –Women Health –Anti Infective, Pharmacy & smoking cessation Portfolio products in Lebanese market 2008-2013. • Provide sound, objective analysis to enable the execution of key marketing and sales initiatives in Lebanese Market. • Build effective cross functional communications with all departments, to determine development needs& provide insight for the improvement of Sales performance. • Manage Pricing, Sales, Activities & Expenses Reports submitted by Sales force to meet budget guidelines. • Secure high level of co - operation with local distributor & agents to optimize all aspects of sales process in private & Governmental Business. Achievements: Solid Performer Always Meeting Sales Objectives and Exceed. Projects: 1- Smoking Cessation Program in collaboration with Lebanese M.O.H & WHO January 2010 As a part of Pfizer launching activity of Champix (smoking cessation medication) country lead of coordination and alignments with Lebanese M.O.H and WHO on Smoking Cessation Programs. 2- Pfizer Pharmacy Academy: 2008-2013 As a part of Pfizer Continues Medical Education of Lebanese Pharmacists, in charge of seminars, meetings, events success across Lebanon to Sustain Customer’s Satisfaction, Involvements and Brands loyalty. 3- Dostinex in AUB Indication January 2012 Lead and Conduct market analysis surveys, activities on AUB Indication including KOL Engagements programs as a part of Marketing Positioning Strategies & Expansion Activities. 4- Anti Fungal Prophylaxis Rational in Non Immune compromised Patients January 2008 Lead activities and conduction of Awareness Programs seminars & events among Health Care Providers on Prophylaxis Rational in Non Immune compromised Patients. Training: Pfizer Training Department, January 1999 - June 2013.  Selling skills  Advanced selling skills  Advanced hospital selling skills  Core management (oz principle of accountability)  Strategic thinking and planning  Situational leader ship & business plane  Time management program.  Electronic territory management by Pfizer IT department  The process of change by Hr department.  Advanced communication & influencing skills by ICTN (international consulting & TRAINING network, SARL).  8 Habits of highly effective people signature program (STAR- MAN SHIP).  Creating advocates.  Eight steps coaching. [Updated November 1th, 2014] Page 2
  • 3.  Body language.  Navigating your way to agreement.  Corner Stone of Management: I (Deliver results), II (Engage &Build Talent), III (shape the future)  Build effective team  Team IDP (Individual Development Plan)  self studies courses-Management – Pfizer online portal Languages Arabic: Mother language English: Good Statements I consider my self-professional being able to perform well in the tasks I do. I can adapt easily in any working environment. Through my dedication and hard work, I am determined to succeed. I am a highly motivated person and I enjoy working as an individual or as a part of a team. True to the motto “The value of achievement lies in the achieving”, I enjoy mastering new challenges and tasks on both a professional and personal level. Colleagues who work close to me describe me as a pro-active self-starter, determined, loyal, passionate about team working and always ready to go the extra mile to achieve targets. I approach assignments with a “can-do” attitude, keep a focus on exploring new ideas and commit myself to the most varied projects. References: - Mr. Samer Ramadan Pfizer Lebanon National Sales Manager Samer.A.Ramadan@Pfizer.com Mobile: +96170779955 -Mr. .Bashar Beik Pharma Business Unit Director at Food and Drug Corporation – Pfizer agent in Lebanon bbeik@fdc.com.lb Mobile: +9613702208 -Mr. Toufic Bou Younes President of Bou Younes Pharmaceutical Group and Pfizer country manager 1985-2009 touficbouyounes@hotmail.com Mobile: +9613335503 [Updated November 1th, 2014] Page 3