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Khaled Al-hajj
C. R. & M. M. New Pharm Co. s.a.r.l - Lebanon
Sales Manager– Pfizer Lebanon
Beirut, Lebanon
Email Address: khaledh777@yahoo.com
Mobile Phone Number: +961.3534590
Career Objective: Invest My Abilities - Qualifications & Experience in
Pharmaceutical Industry across AFME-Region.
Personal Information
Birth Date: 26 June 1973
Nationality: Lebanese
Residence Location: Beirut, Lebanon
Marital Status: Married
Number of Dependants: 2
Driving License: Lebanese
Professional Experience
 July 2014– December 2014: Self employed -Pharmaceutical Sales
Distribution.
 July 2013 – July 2014: Customer Relation and Marketing Manager New
Pharm Co. s.a.r.l - Lebanon www.newpharm-lb.co
 December 2009 – 30 June 2013: Sales Manager Pfizer-Lebanon
www.pfizer.com
 January 2005 – November 2009: Senior Professional Sales Representative
Pfizer-Lebanon.
 January 1999-December 2004: Professional Sales Representative Pfizer-
Lebanon.
Education
Master Degree in Pharmacy- Albert Szeint Géörgy Medical University – Hungary .
Job Description:
1- Experienced Executive in
 Start-Up Companies, Franchises, Sales Operation & Marketing Management,
Business Development, and Commercial/Customer Management.
 Skilled In Building, Managing and Developing Teams and Team
Competencies.
 Out sourcing Pharmaceutical Distribution.
 Pharmaceutical Regulatory Management .

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2- Customer Relation and Marketing Manager New Pharm Co. s.a.r.l
 Business development of New Pharm Fidelity branch of Newpharm
Co. s.a.r.l ( Pipe line Development)
 1st
Line contact with New Pharm International Suppliers
– Regulatory, Sales & Marketing Departments.
 Regulatory Team Managements
 Out Sourcing - Projects Managements of Regional Generic
Pharmaceutical companies -outsourcing contract with Newpharm.
 Sales Operation & Marketing Managements of New Pharm registered
Pharmaceuticals, Para Medicine, Food supplements, OTC Brands &
contracted outsourcing projects.
Achievements:
 Agreement Management of multiple EU, Asian, USA suppliers.
 Registration of core supplier’s products
– managing 1 Regulatory personnel.
 Marketing Management : Development and Initiating Marketing
programs to facilitate Sales Operation :
- Development of Marketing brochures ,flyers and campaigns
- Pharmacies engagements programs.
- Branding of products Social Media ,Exhibition and meetings
- Creating advocate prescribers
- Total of 1 assistant Marketing personnel and 1 admin .
 Sales Operation Management: of New Pharm products &
outsourcing Generic Products.
Teams development, Management & Coaching securing monthly
sales growth and Revenues:
- 3 Lines each with 1 Supervisor 4 Medical Representatives
- Total of 6 Sales Men
- 2.5 Million $ Revenue.
 Key accounts Engagements : Through direct communication &
contacts
3- Pfizer - Sales Manager
Holding Sales Manager equivalent to Business unit Manager Position - Pfizer
Lebanon on the following portfolios - Reporting to country Manager:
 Men’s Health –Women Health
 Anti Infective
 Pharmacy Portfolio products
 Smoking Cessation Program)
Provide clear and timely direction on Pfizer’s broad business objectives and sales
strategies to facilitate alignment of individual goals in:
 Managing Private Business.
 Managing Governmental Business
15 years of experience in Lebanese Market, covering:

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 Sales Management, People management, Tender Management,
Project Management, strategic planning.
 Diversified Therapeutic Areas covering all specialties
 Managing of : 3 District managers - 1 Product Specialist - 8 Medical
Sales Representatives
 Total of 12 Million $ annual budget with 12 direct reports.
Pfizer - Detailed Work Experience:
• Lead Projects Involving Sales Analytics &Reporting, Targeting, Call Planning,
Competitive Analysis, Promotion Response/ROI, Resource Allocation, Segmentation,
Sales Force Sizing/Structuring &Launch Metrics of Men’s Health –Women Health –
Anti Infective, Pharmacy Portfolio & Smoking Cessation Program in Lebanese
market 2008-2013.
• Provide Sound Objective Analysis to enable the execution of Key Marketing and
Sales Initiatives in Lebanese Market.
• Build effective Cross Functional Communications with all departments, to determine
development needs& provide insight for the improvement of Sales performance.
• Manage Pricing, Sales, Activities & Expenses Reports submitted by Sales force to
meet budget guidelines.
• Secure high level of co - operation with local distributor & agents to optimize all
aspects of sales process in private & Governmental Business.
Pfizer Achievements:
Solid Performer Always Meeting Sales Objectives and Exceed.
Projects:
1- Smoking Cessation Program in collaboration with Lebanese M.O.H &
WHO January 2010
As a part of Pfizer launching activity of Champix (smoking cessation medication)
country lead of coordination and alignments with Lebanese M.O.H and WHO on
Smoking Cessation Programs.
2- Pfizer Pharmacy Academy: 2008-2013
As a part of Pfizer Continues Medical Education of Lebanese Pharmacists, in charge
of seminars, meetings, events success across Lebanon to Sustain Customer’s
Satisfaction, Involvements and Brands loyalty.
3- Dostinex in AUB Indication January 2012
Lead and Conduct market analysis surveys, activities on AUB Indication including
KOL Engagements programs as a part of Marketing Positioning Strategies &
Expansion Activities.

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4- Anti Fungal Prophylaxis Rational in Non Immune compromised
Patients January 2008
Lead activities and conduction of Awareness Programs seminars & events among
Health Care Providers on Prophylaxis Rational in Non Immune compromised
Patients.
Training:
Pfizer Training Department, January 1999 - June 2013.
 Selling skills
 Advanced selling skills
 Advanced hospital selling skills
 Core management (oz principle of accountability)
 Strategic thinking and planning
 Situational leader ship & business plane
 Time management program.
 Electronic territory management by Pfizer IT department
 The process of change by Hr department.
 Advanced communication & influencing skills by ICTN (international
consulting & TRAINING network, SARL).
 8 Habits of highly effective people signature program (STAR- MAN SHIP).
 Creating advocates.
 Eight steps coaching.
 Body language.
 Navigating your way to agreement.
 Corner Stone of Management: I (Deliver results), II (Engage &Build Talent), III
(shape the future)
 Build effective team
 Team IDP (Individual Development Plan)
 Self studies courses-Management – Pfizer online portal
Languages
Arabic: Mother language
English: Business Fluent
Computer Skills:
Microsoft Office: Experienced
Outlook: Experienced
Statements
I consider my self-professional being able to perform well in the tasks I do. I can
adapt easily in any working environment. Through my dedication and hard work, I am
determined to succeed.
True to the motto “The value of achievement lies in the Achieving”. I enjoy mastering
new challenges and tasks on both Professional and Personal level. Colleagues who
work close to me describe me as a Pro-Active Self-Starter, Determined, Loyal, and
Passionate about team working, always ready to go the extra mile to Achieve
Targets.

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I approach assignments with a “Can-Do” Attitude, keep a focus on exploring new
ideas and commit myself to the most varied projects.
References:
- Mr. Samer Ramadan Pfizer Lebanon National Sales Manager
Samer.A.Ramadan@Pfizer.com Mobile: +96170779955.
-Mr. .Bashar Beik Pharma Business Unit Director at Food and Drug Corporation – Pfizer
agent in Lebanon bbeik@fdc.com.lb Mobile: +9613702208.
- Mr.Issam Khaliefeh New Pharm Director
fidelity@newpharm-lb.co Mobile: +9613833808.