1. SEAN G. HANSON
131 Upland Drive  Council Bluffs, IA 51503  Cell: (402) 850-7477  sean.regina.hanson@gmail.com
WINDOWS SYSTEMS ADMINISTRATOR
Proven Success in Systems Optimization and Strategic IT Solutions
Accomplished systems administrator with 14 years of experience managing server infrastructures and data-
center operations across multiple platforms (Windows, Exchange, Networking). Effectively plan, install,
configure and optimize the IT infrastructure to consistently achieve high availability and performance.
Proven ability to create and deliver solutions tied to business growth, organizational development and
systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing systems,
projects and teams in a range of IT environments.
HIGHLIGHTS OF IT SKILLS
TECHNOLOGY YEARS OF EXPERIENCE EXPERTISE
Window Server thru 2012R2 10 Advanced
Exchange Server thru 2010 & Office 365 10 Advanced
Active Directory 8 Intermediate-Advanced
VMWare 5.5 8 Advanced
Citrix XenServer 6 Advanced
BMC Patrol & T-Mart 8 Intermediate-Advanced
LAN/WAN Admin 8 Intermediate-Advanced
Solarwinds Monitoring 8 Intermediate
PROFESSIONAL EXPERIENCE
CONAGRA FOODS, INC, Omaha, NE 2001 - Present
Senior Systems/Network Administrator, (May 2007 – Present)
• Provided administration with Windows/Exchange/Networking/Citrix/VMWare, network operating center
(NOC), LAN/WAN, and resource monitoring.
• Managed Windows (2001, 2003, 2008, 2012) servers, AD/DNS, File Shares, and wireless access
points.
• Provided technical support, diagnostics and communications of windows infrastructure and applications
at both the user level and enterprise level.
• Monitored a multitude of systems and relative networks for over 120 locations across the ConAgra
enterprise.
• Designated Senior MS Exchange and MS Windows Systems Administrator on the team for the past 3
years.
• Trained new employees throughout Desktop Support and Critical Problem Resolution roles.
• For the last 12 months provided quarterly Windows Server and Exchange upgrade training to alternate
shifts within the Resolution team.
• Maintained user, group, and computer accounts in Active Directory; Administered DNS, DHCP and
WINS; and File shares.
• Citrix XenServer 4.5 and 6.5 – User maintenance, client connectivity, and server administration,
optimization, problem isolation and resolution.

2. • Created and managed Exchange mailboxes (E-mail, Calendaring & Scheduling.), Distribution Lists, and
Public Folders in EX2007/2010; Proficiency with Microsoft Exchange Management Console/Exchange
Admin Center; Reduced SPAM by 99% using Cisco’s Ironport.
• Maintained over 7000 Windows servers; performed monthly patching; setup files shares and assigned
permissions; managed user’s security and distribution groups in Active Directory; ensured backups
using Netbackup.
• Installation of VMware infrastructure virtual machine; P2V conversion using Enterprise converter;
configure and manage User, Group, Permission, and Roles on VMware virtual center.
• Proficient in BMC’s T-Mart software for monitoring; Assisted in setting up and monitoring BMC’s Patrol
on all 7000 windows servers; Proficient with SolarWinds monitoring of all network equipment in the
ConAgra enterprise.
Desktop Support (October 2002 - May 2007)
• Resolved the most incidents in the ConAgra Enterprise for 4 consecutive years.
• Had an 85 % success rate on remote user returning equipment.
• Rolled out and supported Windows XP for 15,000 customers; installation and configuration of various
software; configure end user equipment.
• Ensured users were correct in Active Directory and with the correct Operating Units; Created and
managed Distribution lists.
Helpdesk Agent (October 2001 - October 2002)
• Served as a single source of contact for IT support under the “first call resolution” system with a 90%
resolution rate.
• Supported over 650 applications within the ConAgra Enterprise to include configurations to password
resets.
• Active Directory password resets and management of groups.
UNITED STATES AIR FORCE May 1989 - January 2000
System Administrator
• Served multiple roles with my service of the United States Air Force.
• Served as a Microsoft Windows Server and Exchange administrator, at the end of my military career,
for secure and non-secure platforms. This position was held both within my Offutt stationed duties and
during my Temporary Duty (TDY) in Saudi Arabia.
• Held a Top Secret SCI level clearance as part of the Communication Security (COMSEC) team.
• Provided point to point security material and equipment.
• Conducted periodic inspection of users and offices as it related to Standard Operating Procedures for
integrity, protection and use of security material and equipment.
• Supported day to day operations of a mixed MS Exchange 5.5 - MS Exchange 2000 environment.
• Maintained existing servers and configure hardware, peripherals, services, settings, directories,
storage, etc. in accordance with standards and project/operational requirements.
• Maintained user, group, and computer accounts in Active Directory; Administered DNS, DHCP and
WINS; and File shares.
• Created and managed Exchange mailboxes ( E-mail, Calendaring & Scheduling.), Distribution Lists,
and Public Folders in EX2007/2010; Proficiency with Microsoft Exchange Management Console for
Exchange 5/5.5
• Maintained Windows servers and desktops; setup files shares and assigned permissions; managed
user’s security and distribution groups in Active Directory; ensured backups using Windows backup.
EDUCATION & TRAINING
• Computer Systems Admin, United States Air Force
• Unix Security System Admin, Unites States Air Force

3. • VMware Hosting, ConAgra Foods, Inc.
• Microsoft Exchange Systems Administration, ConAgra Foods, Inc.
131 Upland Drive  Council Bluffs, IA 51053  Cell: (402) 850-7477  sean.regina.hanson@gmail.com