1. Amarjeet Vishwakarma
Email:amarzvm@gmail.com
Profile for: IT-Technical / Server Admin Mobile: +91-
9013434351
Objective: Seeking a suitable position in an organization that provide me an opportunity to prove myself and polish my
skills through challenging tasks to improve myself as well as for organization.
Total Experience: Having 6 years’ experience in Windows2008/Linux/VMware ESXI/Huawei Storage & Servers
TECHNOLOGY EXPERIENCE SUMMARY
• Red Hat Server 5.5/6.5/7.5
Installation of LAMP Servers, Server Hardening and Security, Setting up security on server via implementing firewall
rules (IP Tables) and TCP wrappers,
Securing services installed on the server (like SSH, FTP, HTTP, and MySQL), Create Drop & Repair tables in MYSQL,
Administration of MySQL users,
Daily backup of databases & Tuning MySQL database for smooth functioning, Management of Hard Disk Drives on the
server & Disk Partitioning,
Troubleshooting of issues regarding Mail services, Web Services, FTP Services, Managing permissions of files and
directories,
Installation of third party software according to client's request, keeping the server up to date by applying updates and
security patches,
Users and groups administration, Installation, configuration of Nagios (Monitoring tool) & adding servers in it for
monitoring of various services, Monitoring system resource & process management, Analysis of logs to check server
for errors & troubleshoot them,
Managing user quota which includes disk quota and bandwidth quota, setting up CRON jobs on the server,
Using basic to advanced shell scripting to automate daily tasks,
Setting up DNS records (A, CNAME, MX. TXT) and handle issues regarding DNS,
Managing KVM virtual machine, Provide poll, storage and online, offline migrations for KVM virtual machine & LVM
and snapshot, Define policy from them by ldap
• Microsoft Server 2012/2008/2003
Install, configure and maintain Microsoft Server 2008/12 R2 Server; configured networking; security and system
settings on Server Core,
Added and removed server roles and features; configured AD Domain Services roles; configured network
infrastructure roles; configured file and print services; configured IIS7 on Server Core,
Added backup features and used unattend.xml files to automate Windows Server 2008 setup; Performed unattended
domain controller installation; Used DcDiag, NetDiag techniques for troubleshooting; Configured automatic updates
for network clients by using Group Policy;
Designed, planned and implemented Group Policy, delegation strategies and OU structure; Managed user accounts,
groups, print queues and controlling access rights using Active Directory; Responsible for managing Citrix Server 4.0
and configuring Citrix clients;
Performed day-to-day administration functions, backup and restoration, file server maintenance; Created images for
various divisions for all desktops and laptops using Ghost.
Configured, maintained and troubleshot Windows 2008 Servers, including Active Directory, Windows 2000 Terminal
Servers, Exchange 2007/10 Server and Outlook installations on PCs and Terminal Servers
Managed mails accounts in Microsoft Exchange 2007/10 environment, managed technical services of Windows
network infrastructure, including Active Directory, Group Policy.
• VMware ESXI 5.5/6.0
2. Installation, Configuration, Administration and Trouble shooting of ESXI 5.5 ,V- Sphere 5.5, Virtual Center, VI Client;
Creating and Managing Virtual Machines and Templates. Creating Clusters for High Availability (HA) and Distributive
Resource Scheduling (DRS);
Configured Resource Pool, V Motion, Alerts, Alarms, NTP Migrated Physical Servers to Virtual Server using VMware
Converter (P2V Converter);
Migrating of Virtual Machines using V Motion Performing Snapshots, Cloning, Cold Migrations and Hot Migrations;
Creating Templates from VM’s, deploy VM’s from templates and allocate resources Monitoring of Virtual Machine’s &
ESX servers (CPU, Memory, Disk and Network Utilization) for Security;
Converting P2V and V2V using VMware Standalone Converter Creating duplicate Virtual Machine’s using cloning
technology (hot & cold); Creating Clusters for High Availability and Dynamic Resource Scheduling Troubleshooting
issues relating to v motion such as compatibility issues with help of event log;
Setting up Users and Groups for access to the Virtual Center Moving VM’s from one LUN to another LUN using Storage
V-Motion;
Performance tuning of VMware servers, Virtual sessions and management of server resources between Virtual
Machines
Root Cause & System Log Analysis and reporting; Organize tasks, events and configuring alarms
PROFESSIONAL EXPERIENCE
Organization : Ags transact technologies ltd
Position : Technical Support Engineer
Client : Office & Store Support
Location : Delhi NCR
Duration : From 24 Sep 2012.
Project : Cognizant (Support IT infrastructure with AGS Manpower in following clients)
Clients : Bharti Retail Pvt. Ltd. (Easy Day). Future Group (Big Bazaar, Fashion Bazaar, Converse, Central),
DLF, Reliance, Devyani.
ROLES & RESPONSIBILITIES
Provided technical support over the phone and via support tickets to some of the largest and most high profile
Intensive Hosting Customers.
• Helped standardize and implement the scheduled maintenance plan documentation process.
• Responsible for LAN/WAN network communications, operations, hardware and application software for intensive
segment of Rackspace's customers
• Monitored system performance and diagnosed software/hardware problems with performance monitor and PAL.
Administered Active Directory and Group Policy for three autonomous networks in a 3000+ user environment
• Ensured full and incremental data backups were successful; performed data restore for users as needed
• Assisted with implementation of Windows Update Services server which greatly reduced administrator
overhead for routine patching and security analysis duties
• Maintained Windows PKI smart card services and Intermediate Certificate Authority servers to ensure
secure login availability
Deployed, administered and supported Windows servers in a fast-paced, demanding business environment
• Managed large, complex environments with 20 of servers across multiple datacenters on multiple continents
• Coordinated with other teams to support network hardware such as firewalls, load balancers and switches and
storage hardware such as SAN, DAS and NAS systems
3. • Administered VMware virtual machines, hypervisors and clusters with support from virtualization engineers
• Deployed and administered Microsoft SQL Server in standalone and clustered environments
• Developed and implemented procedures for operational processes including deployment, upgrade, migration and
maintenance
Supported commercial and internal Windows servers as the system administrator
• Decreased restore time to less than 50% of prior configuration by implementing backup / restore process.
• Reduced labor force 60% by serving as IT Technical for a migration of 3+ customers to a new, hardened location.
Maintained physical and virtual server hardware and operating systems to ensure reliability of server applications
• Produced, maintained, and improved documentation on various internal processes, OS standards, and refresh cycle
schedules.
• Participated in hardware reduction cost projects by providing server virtualization technology. Provided detailed
updates and plans to meet project deliverables.
• Document and track issues via a ticketing system.
• Participated in 24x7x365 on-call rotation.
Monitored ticketing system for new, including updated existing tickets and work-items and maintain hardware
inventory
• Managed, led and supported Windows XP, 7, Server 2008, VMware and Active Directory domain network in multi-
locations
• Directed troubleshooting efforts for high severity issues by engaging with other support teams
• Offered Help Desk support to thousands of users worldwide, earning reputation for complex problem resolution and
professionalism
• Provided technical solutions and investigated alternative methods for solving problem
• Resolved issues related to Windows, application, virus isolation, and removal, storage and hardware configuration
problems
• Performed daily duties including answering internal support calls, Data Center walkthroughs, system health checks
and event notification
Installed, configured, and upgraded the following operating systems and applications: Windows for Workgroups,
Windows NT, Windows 98, DOS, Outlook, Microsoft Office
• Configured, imaged, deployed, and integrated new equipment into the environment.
• Provided desk side and phone support for over 600 customers which resulted in high computer uptime and high
customer productivity.
• Troubleshoot, analyze and resolve computer problems related to both hardware and software.
• Deploy new equipment and install applications, which enable the customer to perform their job function on updated
equipment which leads to higher work output.
• Troubleshoots problems with computer systems, including troubleshooting hardware and software.
Managed an environment with Windows Server 2008 R2 and Windows Server 2003 servers, as well as Windows 7
Professional desktops and laptops
• Performed daily system monitoring, verifying the integrity and availability of all hardware, server resources, and
reviewing system and application logs
• Provided server maintenance and installation, desktop deployment and maintenance, and end user support
• Managed and created Active Directory accounts, network shares, and printing services
• Performed daily backup operations, ensuring all required file systems and system data are successfully backed up to
the appropriate media
• Responsible for applying security updates and patches on servers, desktops, and laptops
Provided outstanding customer support to company employees by troubleshooting and training on XP and Windows 7
4. computers, Apple iPhones and Android
• Configured, troubleshot, and maintained Windows 2003 and 2008/12 Servers.
• Handled all company layer 2 switching responsibilities with no supervision.
• Supported Xerox Multifunction devices, including network and email faxing.
• Configured and upgraded Cisco Adaptive Security Appliances and firewalls.
• Analyzed requirements for, built, and managed complex Access database program for Safety Engineering
department.
• Setup audio visual equipment, including projectors and microphones across linked conference rooms.
• Created system using mix of Access and Visio documentation to document network and server environments
Organization : KJ Softech
Position : Desktop Support
Client : Office
Location : Moti Nagar (Delhi)
Duration : From 31st Decemer-2010 to 24th September-2012. .
ROLES & RESPONSIBILITIES
• Managed user accounts, groups, print queues and controlling access rights using Active Directory.
• Installed, configured, and performed troubleshooting and deployed SP for Windows 2003, XP, and Vista.
• Performed day-to-day administration functions, backup and restoration, file server maintenance.
• Created images for various divisions for all desktops and laptops using Ghost.
• LAN Administration: added users; printers; removed users; controlling access right list.
• Maintained technical knowledge in networking area; operating system (Server and PC).
Organization : Super Industries Pvt. Ltd.
Position : CNC VMC Programmer
Location : Rama Road (Delhi)
Duration : From 24th
September 2007 to 30th
December -2010 .
ROLES & RESPONSIBILITIES
• Proficient with Fanuc, Mitsubishi, and Siemens controls
• Interpreted designer models; wrote and optimized CNC programs to create complex parts
• Created programs to control the operation sequence and cycling of CNC milling and turning centers.
• Program correct operational sequences, tooling changes, machine movements, & cycle speeds.
• Specified tooling appropriate for the operations programmed and Interpreted/ Edited G-code programming.
• Ability to utilize NX6 software to edit, draws, and design complex parts for programming
• Generated, updated and revised CAD drawing for effective transference to a CNC program
• Created and managed program history for production
5. ACADEMIC QUALIFICATION
.
• Completed High School from IGNOU with 58.5%.
• Completed 10+2 (commerce) from IGNOU with 75.9%.
• Completed Graduation (B.sc-IT) from PTU University with 72%.
• Pursuing MSC-IT from SMU
PROFESSIONAL QUALIFICATION
• Completed Diploma in IT Hardware and networking, security from “GT Hardware Eng. Collage Jaipur”
• MCSE Certification
70-290 Managing and Maintaining a Windows Server 2003 Environment
70-291: Implementing, Managing, and Maintaining a Windows Server 2003 Network Infrastructure
70-293: Planning and Maintaining a Windows Server 2003 Network Infrastructure
70-294: Planning, Implementing, and Maintaining a Windows Server 2003 Active Directory
Infrastructure
70-284: Implementing and Managing Microsoft Exchange Server 2003
• Huawei Certification in Storage
HCNA-BSSN (611)
HCNP-Storage-CUSN(624)
PERSONAL STRENGTHS
• Hard Working and Perseverance.
• Enthusiastic and optimistic by nature
• Self- confident, Energetic and positive thinking
• Excellent Team Player.
• Eager to learn and constantly upgrade my skills.
OTHER TECHNICAL SKILL
• Java, C#...
• CNC VMC Programming (Fanuc, Siemens)
• NX6 CAM, Manufacturing and part design.
PERSONAL DOSSIER
6. Name : Amar Jeet Vishwakarma
Date of Birth : 07 July 1983
Fathers Name : C B Vishwakarma
Marital Status : Married
Passport Number : K7294893.
Language : Hindi & English
Hobby : Google search, listening music and bike riding
Nationality : Indian
Correspondence Address : House No. : WZ-268 ShakurPur Village, Delhi: 110034, Home Contacts: +91-9013232259
Permanent Address : Village/Post: Amari Khan Patti, Distt: Ambadkar Nagar, Pin code: 224139, PH: +91-
9984917021
Linked-in URL : https://in.linkedin.com/in/amarzvm
Skype contact : amarzvm
I hereby declare that the above information is true and correct to the best of my knowledge and belief.
Date: 23/08/2016
Place: New Delhi (Amarjeet
Vishwakarma)
7. Name : Amar Jeet Vishwakarma
Date of Birth : 07 July 1983
Fathers Name : C B Vishwakarma
Marital Status : Married
Passport Number : K7294893.
Language : Hindi & English
Hobby : Google search, listening music and bike riding
Nationality : Indian
Correspondence Address : House No. : WZ-268 ShakurPur Village, Delhi: 110034, Home Contacts: +91-9013232259
Permanent Address : Village/Post: Amari Khan Patti, Distt: Ambadkar Nagar, Pin code: 224139, PH: +91-
9984917021
Linked-in URL : https://in.linkedin.com/in/amarzvm
Skype contact : amarzvm
I hereby declare that the above information is true and correct to the best of my knowledge and belief.
Date: 23/08/2016
Place: New Delhi (Amarjeet
Vishwakarma)