Giving and receiving feedback

12,878 views

Published on

A lighthearted look at the skills needed to give and recieve feedback. Used successfully with school children and adults.

Published in: Education

Giving and receiving feedback

  1. 1. Giving and receiving feedback<br />Prepared by Kayte Judge<br />www.goodthingsltd.com<br />
  2. 2. Giving and getting feedback.<br />What is feedback?<br />What could Simon Cowell learn from Les Goodman?<br />The good, the bad and the helpful.<br />Why feedback is more like a present than a tennis ball.<br />
  3. 3. So, what is it?<br />Information…used as a basis for improvement<br />So feedback should help us to improve…<br />
  4. 4. Who would you most/least like to be judged by? Why?<br />
  5. 5. What’s the difference between a bad judge and a good judge?<br />
  6. 6. The good, the bad and the helpful.<br />
  7. 7. The good, the bad and the helpful.<br />Compliments are positive but don’t tell us how to improve<br />Criticism is negative but doesn’t tell us how to improve<br />Feedback can be positive and/or negative but does help us improve.<br />This is sometimes called CONSTRUCTIVE CRITICISM<br />
  8. 8. Constructive criticism builds up, it doesn’t knock down…<br />
  9. 9. Tips for Simon Cowell…(Or, how to give helpful feedback…)<br />Ask before you tell (they may already know)<br />Check your motives – feedback should help not hurt<br />Build on the positives<br />Be honest about the negatives<br />Be specific<br />Perhaps/ I wonder if/ have you thought about?<br />
  10. 10. How to receive feedback…<br />(it’s not as easy as it sounds)<br />
  11. 11. How can getting feedback be like being hit with a tennis ball?<br />You usually bat it back<br />If you are not ready for it, it can hurt!<br />It can be competitive<br />It can be aggressive/ too fast/ too hard<br />You have to deal with it immediately<br />
  12. 12. How can getting feedback be like a receiving a present?<br />Given with good intentions<br />It is packaged nicely<br />You can take it away with you and look at it later<br />It might be something you want, or something you don’t.<br />You can keep it or throw it away!<br />
  13. 13. When receiving feedback<br />Listen<br />Don’t throw it back (like a tennis ball). We often do this by giving excuses.<br />Say ‘thank you’<br />It is now yours to do with what you like (a bit like a gift) <br />

×