Katharine Martin is applying for a position and has included her resume. She has experience working in retail, hospitality, and fitness industries in both Australia and Western Australia. Her resume details her education in communication and advertising as well as her work history spanning over 5 years which includes roles as a waitress, bartender, retail worker, and gym assistant. She believes her skills in communication, reliability, and customer service would be an asset to any organization.

1. Katharine Martin Resume
Katharine Martin Resume
I wish to apply for a position within your organization. I am in my final year
at the University and have one subject left under my Bachelor of
Communication in Advertising. The details of my personal Particulars
including previous work experience are attached. I am eager to learn,
reliable, motivated and hope to progress my skills. I welcome the
opportunity to discuss my application further with you.
Yours sincerely
Katharine Martin
4.7.2015

2. RESUME
Personal Details
Name: Katharine Elizabeth Martin
Date of Birth: 29/09/1990
Citizenship: Australian
Education: Completed yr 12 at Tranby College. I am currently attending the University
of Canberra studying for a Bachelor of communication in advertising. I am in my 3nd
year
and am a full time student. I intend of furthering my fitness qualifications while finishing
my advertising degree to hopefully getting my diploma in fitness eventually.
Personal skills: Good at communicating, quick learner, motivated, good listener,
reliable, creative, passionate, high work ethic
Qualifications: Holder of NSW RSA certificate and RCG certificate. Holder of current
First Aid certificate. Holder of certificate 3 in fitness.
Work Experience:
Completed 100 hours of work experience for Zoo advertising Canberra.
Current employment:
Queanbeyan Leagues Club
Period of time employed: previously worked at the club and started back again on
weekends as of the month of March.
Employed as: waitress, bartender, reception
Tasks included but not limited to:
• serving food
• operating til
• taking orders
• providing and authorizing refunds
• managing staff
• serving alcohol
• answering phones
• managing café stock levels
• providing high levels of customer service
• communicating issues to and working with operations managers, duty managers
and the general manager to ensure the efficiency of service, and customer
satisfaction
Employer: Jeremy Wyatt (02)6297 2511

3. Samsara Women’s Health Club Erindale
Period of time employed: July 2014 to current date (my final day at Samsara will be May
1st
2015.
Employed as a gym floor assistant
Tasks included but not limited to:
• Cleaning bathrooms and the gym floor and equipment
• Data entry on computer
• Working one on one with clients to achieve their health goals
• Booking appointments in the workplace diary
• Assisting clients with equipment and exercises
• Training clients to achieve their health goals
Employer: Belinda Taylor
Employment history:
←
• Queanbeyan leagues club
Period of time employed: November 2011 November 2014
Employed as waitress/bartender/reception worker recently promoted to café supervisor
Tasks included but not limited to:
• serving food
• operating til
• taking orders
• providing and authorizing refunds
• managing staff
• serving alcohol
• answering phones
• managing café stock levels
• providing high levels of customer service
• communicating issues to and working with operations managers, duty managers
and the general manager to ensure the efficiency of service, and customer
satisfaction
Employer: Jeremy Wyatt (02)6297 2511

4. • Woolworths Liquor Jerrabomberra
Period of time employed:
2011
Employed as sales person at Woolworths Liquor
Tasks included but not limited to:
• Customer service
• Managing display stock
• Cleaning
• Facing stock
• Searching for products
• Retrieving products for online shop orders
• Re-labelling stock for specials
Contactable on: (02) 61519855
• Nibblez Catering and Peppers at the Roos
Period of time employed:
April 2011-June 2011 beyond this I have casually worked for them when needed
Employed as cook and kitchen hand
Tasks included but not limited to:
• preparing meals
• cleaning dishes
• serving food
• preparing function rooms and serving food at functions
• presenting food on platters
• cooking
• cleaning kitchen
Employer: Catriona contactable on 0438 718 190
• Eastlake Football Club
Period of time employed:
June 2010 July 2010
Employed as a casual Bar attendant

5. Employer: Daniel contactable on 62915666
• Bunnings Fyshwick
Period of time employed:
December 2009 to March 2010
Worked as casual cashier and Cafe hand
Tasks included but not limited to:
• Operating the till inclusive of:
-Closing the till this includes recording daily takings and profits and losses made
-Recording any wastage from food sales in the Café
• customer service inclusive of:
-making coffees for customers
-Advising customers of product locations in store
-Assisting customer when possible about knowledge and recommendation of products
• checking receipts against customers purchases
• cleaning inclusive of:
-disinfecting kitchen workplaces
- Mopping and sweeping
-Cleaning Coffee machine at the end of every day
-Wiping tables with disinfectant after customers have used them
-ensuring that drink fridges are kept stocked and tidy
• Adhering to workplace health and safety precautions, inclusive of;
-wearing coloured vest in areas of heavy machine operation
-Lifting heavy boxes in the appropriate manner
-Never using equipment that I wasn’t trained to use
-Maintaining sanitation when handling food products e.g. wearing gloves, wearing apron
-recording and consistently checking temperatures of hot and cold food and beverages to ensure
the appropriate temperatures are being maintained
Employer: Brenda/ Joel contactable on: 62062700
• Harvey Norman Fyshwick
Period of time employed:
October 2009 to December 2009
Worked part time in the photo centre and as a cashier
Tasks included but not limited to:

6. • Editing photo’s inclusive of:
-resizing photographs and printing for customers
-Completing repairs on old photographs e.g. Scanning into the computer and using photo shop to
adjust colouration and eliminate any unwanted markings.
-Converting old slides to hard copy photographs via scanner
• Managing stock display inclusive of:
-Maintaining appropriate number of products were on display for customers
-Keeping displays neat and easily accessible
• Operating the till inclusive of:
-Providing refunds when necessary
-Altering prices if the value scanning in is not as advertised
-Opening and closing the till
-locating any unexpected losses or gains in daily receipts
• Customer service inclusive of:
-Providing customers with information about upcoming specials
-Providing customer with knowledge about particular products
-Assisting them when necessary on the photo selection and editing machines
-Answering phones
-Searching for product availability when a customer has a particular product in mind. If
unavailable taking the next necessary steps to ensuring the customers needs are met.
• wearing uniform correctly inclusive of adhering to workplace health and safety measures
e.g. Wearing appropriate coloured vests in areas of heavy machine operation
• Cleaning
• restocking the photo centre via on site warehouse supplies when necessary
• Operating the photo Machine inclusive of:
-Refilling with water and chlorine tablets
-waste disposal
-Taking photo’s off the printer and organizing them into orders
-Changing the photo paper both in the machine and on the reels
Employer: Mark contactable on: (02) 62831200
• Harvey Norman O’Connor (Western Australia)
Period of Time Employed:
October 2008 to end of October 2009
Worked full time as a cashier, and in part time in the photo centre
Tasks included but not limited to:
• Stock take

7. • Operating the till, inclusive of:
-Taking payments
-Refunding when necessary, exchanging or providing in store credits
-Checking daily receipts and when necessary to locate any unexpected losses or gains
• Customer service, inclusive of:
-Providing customers with information about upcoming specials
-Providing customer with knowledge about particular products
-Assisting them when necessary on the photo selection and editing machines
-Answering phones
-Searching for product availability when a customer has a particular product in mind. If
unavailable taking the next necessary steps to ensuring the customers needs are met.
• Operating the Photo printing machine, inclusive of:
-Refilling with water and chlorine tablets
-waste disposal
-Taking photo’s off the printer and organizing them into orders
-Changing the photo paper both in the machine and on the reels
• Cleaning
• Editing photo’s to enhance the printing quality
• Wearing uniform correctly inclusive of adhering to workplace health and safety measures
e.g. Wearing appropriate coloured vests in areas of heavy machine operation, wearing
safety mask and gloves when emptying photo machine wastage into appropriate bin.
Employer: Richard Ellicott contactable on: (08) 9441 1100
Ted contactable on: (08) 9337 0888
Miriam Overmyre contactable on: (08) 9537 5000
Attached is a reference from Miriam Overmeyer, one of my former employers. Her
number has since changed to (08) 95375000 and a more recent reference from a former
employer.
I thank you for reviewing my application
Yours Sincerely
Katharine Martin