1. Julie Sutton6 University Road
Wulguru, 4811
Mobile: 0414 349 941 Email: juls.sutton@gmail.com
Qualified business-related person with retail, customer
service and cleaning capabilities who is dedicated to working
frequent shift
PROFESSIONAL ASSETS
Diploma of Business, Branch Manager Award at Evocca College, Brisbane 2012
 Completing diploma with2012, earning a manager’s award.
Supervisor at IGA stores
 Customer Service skills – serving, providing solutions for customers and co-workers
in a professional pleasant manner.
 Stock filling and displays – filling and displaying products enabling customers to find
what they need an eye catching result.
 Opening and closing procedures – Opening store for customers ensuring all products
are exposed for their convenience. Closing store securely leaving the store clean and
tidy for the next shift.
 Temperature Control – Taking temperatures to guarantee all appliances were
working appropriately.
 Cash handling – Reconciling cash at end of day
 Cleaning store – Cleaning products, sweeping and mopping floors, sterilising
benches and equipment used for food and cleaning to OHS standards.
 Ordering and controlling stock – Milk standard and specialized orders, writing in diary
stock that’s depleting, keeping stock up to date ensuring dates are rotated.
 Quality Control – Keep the quality of stock to the maximum high level, taking note of
stock coming into store and if need to be returned.
 To ensure customer has a memorable & enjoyable experience.
 I am skilled with computer operations.

2.  Merchandiser
Retail Merchandiser for Tip Top bread, Coles and Woolworths in Smithfield Cairns.
Displaying bakery items in an eye catching and enticing manner.
Coles Induction number - 2F465D9454 - May/2016
Woolworths Induction number – 000600420 – May/2016
 Cash handling
Eftpos, cash register, credit card transactions, responsible for high volume amounts
of money, servicing and maintaining ATM machines on a daily basis. Safe
responsibilities.
 Communication Skills
Greeting customers, co-workers and employers with utmost respect and
cheerfulness. Dealing with problems that arise in a calm receptive manner and
finding a solution promptly or if I find I can’t help in anyway going to the appropriate
person who is capable to obtain the result.
Using the appropriate telecommunication skills both internal and external.
 Certificate II Customer Care 2009
Completed certificate and passed using this in my work adjusting for upgrades on
computers and register systems.
 White card
This card (CPCCOHS1100A Work safely in the construction industry) number
45466945_31123322224 and was issued on the 01/10/2013 through Urban E-
learning.

3. REFEREES
Lynol Brooks
Forest Gardens IGA
Freshwater IGA
Owner
0422 553 018
(07) 40363011 Forest Gardens store
Tania Butcher
Manager
Freshwater IGA
(07) 40551737 Freshwater store
0416714980
Kevin Huddle
Tip Top
Manager
0404840710