1. RAMON D. SINGH
United Arab Emirate’s U.A.E.
Cell phone no: +971558021257
E-mail address: ramon_singh17@yahoo.com
Professional overview:
Held full accountability for kitchen, and service teams, coordinating with junior managers to schedule staff and
align operations with business and regulatory requirements. Conduct evaluations, coached staff, and guided
recruitment and training. Maintain consistent inventory with minimal waste, overseeing purchasing to ensure
full menu availability.
Employment History:
Company : The Pizza Company U.A.E. (B.I.R.) Industry : Food and Beverage/Restaurant
Position : Restaurant Manager Date joined : November, 15, 2012 (present)
Work description:
• Delegate tasks and responsibilities to employees
• Train and evaluate team member
• Check and manage shifts from time to time
• Manage product availabilities before and after store operation
• Encode the delivered or ordered materials or products
• Assist the customer with their demands, suggestions and complaints
• Communicate with the General manager regarding the sales, employees and other important
matters
• Act as officer in charge whenever the presence of the General Manager is not available
2. • Create monthly sales budget / setting targets
• Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
• Promoting and marketing the business
• Preparing and presenting staffing/sales reports
• Keeping statistical and financial records
• Assessing and improving profitability
• Making improvements to the running of the business and developing the restaurant.
Company : Chili's Bar and Grill U.A.E. (B.I.R.) Industry : Food and Beverage/Restaurant
Position : Waiter / Trainer (F.O.H) Date joined : September, 29, 2007
Work description:
• Working closely in operation, together with the team
• Take orders, suggest and up sell, according to guest needs
• Anticipate and interact with the guest personally
• Serve and promote quality company standards
• Train, coach, and motivate new and current staff
• Held mini meetings and classroom, to improve sales and team performance
• Resolve issues if necessary
Company : Hen-Lin Chinese restaurant (Phil.) Industry : Food and Beverage/Restaurant
Position : Team leader Date joined : Sept. 1999 to Oct. 2006
Training and seminar attended:
Person in charge Level 2 (U.A.E.)
• Food safety and hygiene awareness
• Fundamentals of good practice and safe food handling
ACTLIN verbal advantage (Call center training) Philippines:
• Accent neutralization
• Call handling and simulation
• Basic customer service assistant through phone
3. Knowledge and skills:
• Detail oriented
• Strategic thinker
• Inventory control
• Service Orientated
• Sales and Marketing
• Knowledge of market trends
• Goal oriented
• Staff development and training
• Time Management
• Production and Processing
Qualification and experience
• Knowledge in inventories and reports
• Fully experience in personalized service
• Knowledge in food handling and safety
• Ability to work on own initiative or as part of team
• Strong attention to detail
• Strong interpersonal and communication skills
• Highly skilled in driving sales through excellent operations and marketing efforts
• Hands on experience in managing restaurant functions to ensure exceptional customer services
• Well-versed in analyzing areas of improvement in business and evaluating employee
performance
Educational background:
Philippine School of business Administration: Tertiary education
The Bachelor of Science in Business Administration
Quezon Memorial College: Secondary education
Personal particulars:
Date of birth : March, 17, 1979
Nationality : Filipino
Present address : Dubai U.A.E.
Reference as needed: