Kasey Perlinger is a motivated professional with experience in sales, customer service, and hospitality. She has worked in roles such as a sales associate, server, spokesperson, office assistant, and usher. Her skills include customer service, selling, organization, presentation, and negotiating. She holds a Bachelor's degree in Arts Management from Oklahoma City University.
Kasey Perlinger's Resume: Sales & Customer Service Professional
1. KASEY PERLINGER
218.341.3833
kaseyperlinger@gmail.com
PROFILE
Motivated, high energy young professional dedicated to building strong client relationships in order to exceed goals and
expectations. Superior work ethic and experience in business, hospitality and retail environments. Known for
maintaining poise and a sense of humor in fast-paced environments. Works well under pressure to consistently meet
deadlines.
• Customer Service
• Advanced Selling Skills
• Ambitious
• Organized
• Negotiating
Skills
• Vendor
Relations
• Effective Presentation Skills
• Microsoft Office Suite (Word, Excel,
PowerPoint)
SALES AND CUSTOMER SERVICE EXPERIENCE
Sales Associate, Kaleo Marketing & Wyndham Resorts, Los Angeles, CA February 2016 – September 2016
• Built and maintained personal relationships with key RCI account holders
• Developed and implemented sales strategies aimed at revenue growth to consistently meet and exceed quarterly sales
revenue goals
• Processed customer paperwork promptly and followed up with phone calls to ensure product/guest satisfaction
• Delivered superior VPGs, consistent tour flow and the highest closing percentage in the industry
• Awarded “Sales Achievement Award” with highest customer turnout rate amongst company sales associates
Server, Minocqua Brewing Company, Minocqua, Wisconsin October 2015 – February 2016
• Appointed position of mentor and assistant, training new servers and performing opening and closing procedures
• Consistently upsold entrees, beverage and promotional items to guests
• Collaborated with the kitchen through POS and verbally to maximize the customer satisfaction; acquired loyal
customers and received outstanding reviews
Spokesperson, New York Toy Fair, New York City, NY September 2014 – March 2015
• Performed live presentations with ‘Super Sprowtz’ through multi-media channels, live shows, and various program
outlets
• Analyzed company needs and implemented solutions that drove company exposure, growth and increased brand
awareness through development of comprehensive marketing materials
• Increased amount of customer touch points and provided customer base with excellent post-sale follow up
Server, Little Mo BK, New York City, NY April 2014 – January 2015
• Gained vast experience in all aspects of restaurant operations and advanced to head server with responsibility of
opening- closing, maintaining inventory, purchasing, reconciling cash drawer in an extremely fast-paced environment
• Maintained social media accounts weekly and increased sales
• Scheduled a team of 6 servers, and mentored and assisted in training new staff
ADDITIONAL EXPERIENCE
“Let’s Move” Campaign, Choreographer “ United States Tour September 2014 –April 2015
• Worked intimately and established strong relationships with Michelle Obama and other government officials to
choreograph the “Let’s Move” campaign, performing for public school systems across the United States
Office Assistant, Broadway Dance Center & Steps on Broadway New York City, NY April 2014 – January 2015
• Maintained guest records; Assisted in maintaining facilities, Administered payments; Served as the liaison to resolve
all guest issues or billing discrepancies; Managed web accounts and online web class purchases
Usher, Disney Broadway, New York City, NY March 2014 - November 2014
• Welcomed patrons with a pleasant and hospitable disposition; provided customer service in ticket sales; maintained a
clean and sanitary workspace and facility; Handled guest issues to resolution in effort to improve the guest experience
EDUCATION