1.
Karly Burmark
(425) 891­5120
burmark.karly@gmail.com
6114 Alexander Place SE Auburn, WA 98092
OBJECTIVE
I am a down to earth, driven, and passionate
person with an intense student like mentality. I
believe in the power of positivity creating positive
results and maximizing your territory to ensure
efficiency. I attack my endeavors wholeheartedly
with the belief that practice makes perfect, and by
knowing how to correctly research and resource,
with an enthusiastic eye to succeed. I would like to
obtain an entry level position for a quality
company with potential for advancement.
SKILLS
● Exceptional communication
skills
● Professional and enthusiastic
attitude.
● Over seven years experience
in customer service.
● Motivational leadership,
management and training
experience.
● Resourceful and efficient
student like mentality.
● Ability to organize, prioritize
and meet deadlines.
● Excellent multi­tasking and
adaptation skills.
● Knowledge of wine, spirits,
and food from experience in
the industry and avid own
personal interest.
● Updated liquor license and
food handlers card.
● Ability to use learned
marketing techniques to
expand, grow, and generate
profit for any type of business
setting.
● Ability to drive high sales,
membership signups, and
returning customers.
● Excellent computer
communication, social media
and smartphone skills.

2.
EXPERIENCE
Events Representative
Rainier Wine/Matthews Winery/Genoa Cellars
Seattle & Woodinville, WA [4/15­Present for Rainier Wine]
[12/4­Present for Matthews Winery & Genoa Cellars]
● Part time/freelance work as a brand ambassador for
multiple wineries for their events as needed.
● Representing, promoting, and selling wine at multiple
different types of event settings
● Introducing and presenting information about the winery
to new people and regular fans with the goal of sales,
getting people to come in and visit and new club
membership sign ups.
● Answering all customer/client questions and catering to
any of their needs.
● Working and coordinating with event holders, wineries,
and other merchandisers.
Tasting Room Associate
Lachini Vineyards
Woodinville, WA [7/5/15­9/16/15]
● Worked directly alongside manager learning managerial
duties: creating company growth, managing employees,
maintaining work flow balance, consistently updating staff
on important information, being available as a dependable
support system, acknowledging problems
directly­preventing issues before they arise, resolve
customer or employee complaints gracefully, maintaining
tasting room image and developing creative solutions to
problems, administrative tasks­payroll, balancing labor
with sales, providing detailed reports, analyzing data to
focus on and identify tasting room goals, achieving high
tasting room revenue by marketing efficiently and
motivating staff.
● Lead tasting room host and representative to guests and
club members. Introducing the tasting room in an inviting
and eloquent fashion, while also instantly creating a
comfortable atmosphere that people want to be in, and
being clear with what we have to offer with wine type,
tastings, glass pours, and pricing.
● Opening and closing procedures, as well as maintaining
cleanliness and overall look of tasting room to the public.
● Selling wine to guests that come in for tastings and
encouraging their return with the goal of making them a
club member.
● Educating guests about the wine and our winery in
entertaining way that is also informative while also being
EDUCATION
Bellevue College 2010­2012
Seattle Pacific University
2009­2010
Kentridge High School 2005­2009
REFERENCES
Janna Tonahill ​(425) 922­5557
National Accounts Director for
Rainier Wine
Heather Bristol​ (315) 525­4353
National Events Director for
Rainier Wine
Jill Babcock​ (425) 890­1793
*Former Tasting Room Lead and
Manager at J.Bookwalter Winery
­Current Tasting Room Supervisor
at Columbia Winery
Derek Berger​ (425) 941­4844
Wine Maker at Genoa Cellars
Terri Torpin​ (206) 240­8465
Wine Industry Work
Associate/Mentor
­Manager at Market Vineyards
Winery
Jennifer Johnson​ (425)
822­0225
Manager at Anthony’s Homeport
Scott Rooks ​(425) 501­1450
General Manager of Bahama
Breeze

3. able to effectively answer any questions they have.
● Presenting to and taking care of large groups and parties,
pouring and representing wine at events, and
marketing/creating events by outside advertising to
various companies and organizations.
Tasting Room Representative
J. Bookwalter Winery
Woodinville, WA [3/14­4/15]
● Produced highest amount of sales out of any employee.
● Lead Brand Ambassador for events
­Event runner and host for multiple occasions at the tasting
room, as well as representing the winery at outside events to
create new networks while also maintaining our current
clients/members/distributors.
● Consistently creating relationships from nothing to
encourage continuous return.
● Product promotion
● Pouring wine for customers, as well as educating them
about wine, answering questions, and maintaining positive
friendly customer relations.
● Maintenance of till, stock inventory, sales tracking,
shipping procedures, and overall cleanliness of the tasting
room.
Territory Sales Manager
Rainier Wine
Seattle, WA [11/14­3/15]
● Wine education regarding our portfolio of products to
grocery wine stewards and store managers.
● Called on accounts to check inventory levels, merchandise
and review our wine portfolio.
● Planned routes and time schedules around traffic and
store manager schedules.
● Booking and working wine events at retail locations,
educating customers about the brand.
● Maintained accurate transportation logs and records.
Campaign Manager
Revel Marketing Inc.
Seattle, WA [5/14­11/14]
● Interviewed, trained, and lead a team of people to
effectively manage product marketing events.
● Pitched products via face to face direct marketing in large
retailers.
● Read and recognized customers in order to pitch the
products on a need basis.
● Maintained a high degree of self motivation and
responsibility by managing events alone for extended
periods of time.
● Consistently reached a net income that was profitable for
both the retailer and myself.

4. Lead Server
Anthony’s Homeport
Kirkland, WA [3/2013­7/2o14]
● Consistently using interpersonal skills to promote
restaurant image and menu.
● Achieved highest overall sales per server for month of
August and September, as well as consistently remained in
the top five servers for total sales.
● Maintained positive attitude and service to build better
client base.
● Connected with guests and provided excellent
recommendations.
Server
Bahama Breeze
Tukwila, WA [07/2009­ 5/2013]
● Went from entry level position to server in a record
amount of time.
● Quickly adapted to fast paced environment.
● Learned highly valuable social and communication skills.
● Demonstrated ability to work in a team environment to
efficiently execute the tasks at hand.
● Learned how to handle multiple party groups at time,
while still maintaining attention skills with each group.