1. KAREN LAWSON
1475 SAND BAY DR #4003 • ATLANTA, GA 30331 • 404-824-9877 • karenelawson@gmail.com
Summary of Qualifications
Excellent verbal and written communication skills. Have frequently given presentations to large audiences. Diplomatic and tactful
with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential information. Proven track record
as a team player with strong work ethics, dependable, and the ability to learn quickly.
Education
Georgia Piedmont Technical College, Clarkston, GA,
Degree in Human Resource Management, anticipated graduation date: Fall 2015
Clayton State University, Accounting Certificate, Lake City, GA, 2000-2001
Related Coursework
Principles of Management Employee Training and Development Business Ethics
Performance Management Service Sector Management Labor Management Relations
Leadership Financial Accounting Management Communication Tech
Organizational Behavior Employment Law Introduction to Computers
Human Resource Management Employee Compensation and Benefits
Related Skills/abilities
Designed and implemented administrative programs to reduce redundancy, streamline processes and improve daily operations. Aid
Senior Manager and 7 Operational Managers in staff capacity by coordinating office services. Study management methods to improve
work-flow, simplify reporting procedures, and implementing cost reductions. Prepare budget needs and annual reports. Compose
correspondence, reports, forms and other documents. Scheduled appointments coordinate staff meetings for management. Develop and
maintain computerized spreadsheets and databases. Produce, revise, or refine formal presentation materials
Employment History
FedEx Express, Hapeville, GA, July 2005 - Present
Administrative Assistant, Handler - March 2007 - Present
Handler/Back-up Team Leader, July 2005 - March 2007
Alpha Omega Tax Service, Owner/Tax Preparer, Atlanta, GA, December 1999 - Present
American Red Cross, DOT Coordinator, Atlanta GA, July 2001 - September 2005
Cigna Health-care, Customer Service Rep. II, Atlanta, GA March 1998 - September 2005
Awards and Recognition
Received Bravo Zulu Award - FedEx Express Awards Program:
Family Fun Day, Coordinating United Way leadership luncheon, coordinating various fundraisers for the March of Dimes campaign
Chairman Club Platinum Award - March of Dimes of Atlanta
District Managers' Customer Service Award - American Red Cross
Excellent customer service awards

2. Skills and Competencies
Business Office Administration Supply and Material Management
Filing, Organization and Record-keeping Oral and Written Communications
Daily and Monthly Business Reporting Staff Training, Scheduling and Supervision
Word Processing and Desktop Publishing Sales and Expense Reporting
Bookkeeping and General Accounting Public Relations and Customer Service