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Strategy performance management 20190904 a
1.
Copyright © 2011
Bersin & Associates. All rights reserved. Page 1 The Performance Management Framework Bersin & Associates “at-a-glance” view of how PM fits together
2.
Copyright © 2011
Bersin & Associates. All rights reserved. Page 2 The Performance Management Framework Bersin & Associates “at-a-glance” view of how PM fits together Multi-level Structure Key Messages Ongoing Performance Activities Performance Appraisal Organization&Governance Technology&Infrastructure Structures&Roles|Governance|Communication| Tools&Resources PMSystem|TMSystemIntegration| KnowledgeSharing&Collaboration|Metrics&Analysis Performance Management Strategy Purpose of PM | PM Philosophy | PM Alignment to Strategy and Culture | Level of Senior Leader Ownership | PM Sustainability | Talent Management Integration Performance Management Outcomes Focus on Driving Business Results | Empowered and Engaged Workforce | Foundational Knowledge of Talent Audience Executives | Managers | Professionals | Hourly | Organized Labor | Contingent | Critical Talent Segments HOW Quarterly, Semi-Annual and/or Annual Reviews | Multi-Rater Feedback | Self- Assessment | Manager Assessment | Distributions and Rankings | Performance Calibration | Performance Improvement Plans WHAT Competencies/Behaviors | Goals | Job Responsibilities | Capabilities | Promotion Readiness Goal Setting & Revising Managing & Coaching Recognizing & Rewarding Development Planning Compensation Reviews | Financial Rewards | Non- Financial Rewards | Recognition Strategies & Programs Individual Development Plans | Development Opportunities | Career Management Work Plans | Management Responsibilities | Feedback | Coaching Executive Goal Setting | Goal Cascading & Alignment | Employee Goal Setting | Goal Revision
3.
Copyright © 2011
Bersin & Associates. All rights reserved. Page 3 The Three Keys By doing each of these regularly, the organization can give feedback and manage performance 365 days per year Goal Setting & Revising Coaching Recognition & Rewards Continuously updated and revised from teammates, peers, managers, and execs. Continuously received and given in small chunks so people are regularly gaining feedback and improvement. Continuously given in a form that is fun, valuable to the employee, and comes from peers, team members, and managers
4.
Copyright © 2011
Bersin & Associates. All rights reserved. Page 4 Reference Bersin & Associates “at-a-glance” view of how PM fits together
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