Job announcement for an HR Supervisor at UC Berkeley's Campus Shared Services This working supervisor position partners with key clients including campus academic and business leaders to best support their particular department/unit HR needs. Supports assigned resources in managing the unit relationship, developing unit specific profiles and knowledge base materials. At full implementation, may manage up to 10-12 HR/AP Generalists. Oversees the effective communication of information across service groups within CSS HR/APS (Academic Personnel Support) to ensure efficient flow of information to best serve key client groups. Works with Service Delivery Manager and CSS Leadership to support staff development and continuous improvement against service level metrics. Interacts with Optimization and Service Delivery Managers to support implementation of best practices and continuous service improvements. Involves recommending, administering, and coordinating, Human Resources policies, labor contracts, statutes, programs and procedures covering several of the following: recruitment, compensation, employee relations, labor relations, payroll, benefits, training and development, visa procurement, inter-campus transfers, and employee services.

1. HR Supervisor, Campus Shared Services
About Berkeley
The University of California, Berkeley, is one of the world’s most iconic teaching and research
institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled
intellectual, economic and social value in California, the United States and the world. Berkeley’s
culture of openness, freedom and acceptance—academic and artistic, political and cultural—
make it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing
culture that supports the outstanding work of our faculty and students. In deciding whether to
apply for a staff position at Berkeley, candidates are strongly encouraged to consider the
alignment of the Berkeley Workplace Culture with their potential for success at
http://jobs.berkeley.edu/why-berkeley.html

2. Department Overview
The Campus Shared Services Center (CSS) supports the administration of Business and Finance
Services, Information Services Technology, and Human Resources for the UC Berkeley campus.
CSS is committed to developing a culture in which employees are actively engaged in the work,
mission, and vision of the organization and of UC Berkeley.
The Campus Shared Services (CSS) implementation project is part of UC Berkeley’s
Operational Excellence effort, a multi-year, multi-project effort to make the operations of UC
Berkeley more efficient so that the University may direct more resources away from
administrative expenses and toward teaching and research. (oe.berkeley.edu).
This working supervisor position partners with key clients including campus academic and
business leaders to best support their particular department/unit HR needs. Supports assigned
resources in managing the unit relationship, developing unit specific profiles and knowledge
base materials. At full implementation, may manage up to 10-12 HR/AP Generalists. Oversees
the effective communication of information across service groups within CSS HR/APS (Academic
Personnel Support) to ensure efficient flow of information to best serve key client groups. Works
with Service Delivery Manager and CSS Leadership to support staff development and continuous
improvement against service level metrics. Interacts with Optimization and Service Delivery
Managers to support implementation of best practices and continuous service improvements.
Involves recommending, administering, and coordinating, Human Resources policies, labor
contracts, statutes, programs and procedures covering several of the following: recruitment,
compensation, employee relations, labor relations, payroll, benefits, training and development,
visa procurement, intercampus transfers, and employee services.
Responsibilities
• Supervises a staff of HR/AP Generalists who are responsible for managing relationships
and
coordinating HR service delivery to assigned client groups. Ensures that CSS HR internal
communications are conducted in order to manage client requests to resolution.
• Partners with key department/unit contacts and tracks service nuances, policies and
procedures to support development of unit-specific profiles/knowledge base materials.
• Assists assigned resources with work schedules and assignment of appropriate tasks
including
delegation of client requests from the queue.

3. • Supports implementation of methodologies to improve service levels, manage client
perceptions, and build strong client relationships with client teams.
• Works closely with direct manager and assigned staff.
• Trains and instructs staff to perform assigned tasks.
• Responsible for creating a work environment that is inclusive.
Required Qualifications
• 5 - 7 years of experience as an HR Business Partner with demonstrated ability in
supervising/managing teams of HR professionals. Experience in managing teams
remotely – a plus.
• Expertise in coaching managers and staff on the range of HR issues. Ability to translate
policy related questions into client-focused, action-based solutions.
• Experience building cohesive, effective teams.
• Maintains an understanding of the unit goals and how this position supports those
goals. Makes decisions regarding work assignments and scheduling of subordinates.
• Demonstrated team-building experience and ability to handle difficult or volatile
situations/individuals effectively.
• Extensive working knowledge of personnel policies and applicable laws and regulations
governing the employment relationship.
• Working knowledge of campus information systems related to HR/AP, e.g. HCM, TAM,
payroll, HR BAIRS, AP Recruit/AP Search, etc.
• Strong verbal and written communication skills and ability to communicate effectively
with a broad range of audiences using a diversity of communication styles.
Strong customer service orientation and skills.
Education/Training:
• Bachelor's degree in related area and/or equivalent experience/training.
Preferred Qualifications:
 HR experience at UC Berkeley or other UC location
 Knowledge of UC union contracts.
Salary & Benefits
 Salary commensurate with experience.
Criminal Background Check

4.  This position has been designated as sensitive and may require a Criminal Background
Check. We reserve the right to make employment contingent upon successful
completion of a Criminal Background Check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified
applicants will receive consideration for employment without regard to race, color, religion, sex,
national origin, disability, or protected veteran status. For the complete University of California
nondiscrimination and affirmative action policy see:
http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct
How to Apply
Go to jobs.berkeley.edu and enter Job ID# 18558
Total Compensation and Benefits
The University of California offers a wide array of high quality benefit plans from which to
choose. These include comprehensive health and welfare insurance plans, a generous pension
plan, and optional retirement savings opportunities.
Benefits packages for faculty and staff are based on job classification, the nature of employment
and the number of hours worked.
UC offers a valuable Total Rewards package. To see the value of your total compensation, use
the Total Compensation calculator.
IMPORTANT BENEFITS INFORMATION
 Working at UC - The Benefits of Belonging (Video)
 The Benefits of Belonging Brochure (PDF)
 Retirement Benefits
 A Complete Guide to Your UC Health Benefits (PDF)
 Overview of UC Benefits and Related Academic Policies (PDF)