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Lisa D. Bowie Resume


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Lisa D. Bowie Resume

  1. 1. 1Lisa D. Bowie, MA 222 14th Street, NE, Unit 303 (H) (404) 249-7827 Atlanta, GA 30309 (C) (404) 849-6289 SUMMARY OF QUALIFICATIONS A versatile human resources professional, coupled with a Masters of Arts, Humanities. Ability to promote collaborative interaction, while providing support, guidance and leadership related to organization initiatives and activities. Recognized as a strong leader possessing business acumen in presenting strategic initiatives to senior management. Demonstrated ability to be a consensus builder among all vested parties to accomplish common goals. Highly skilled communicator with strong and diplomatic presentation skills coupled with a keen sense of thorough and concise planning. CORE COMPETENCIES • Staff Recruitment & Retention • Employee Relations • Merger and • Compliance/Employment Law • RFI/RFP/Contract Acquisitions • FMLA/ADA/EEO/WC/HIPAA Management • HRIS Technologies • Mediation & Advocacy • Benefits Management • Training & • HR Policies & Procedures Development • HR Program/Project • Performance Management Management • Vendor Relationship Management • Union Experience PROFESSIONAL EXPERIENCE Argosy University, Pittsburgh, PA 2010 - Present Part-time Adjunct Faculty Member As an online adjunct faculty member I am responsible for teaching the courses “American Voices,” “Skills for Success” and “Critical Thinking.” In these courses students are encouraged to contemplate the idea of multiculturalism in America and the role it may play in their own lives. Also students are prepared for undergraduate success with the university, by developing learning strategies and utilizing self-assessment to determine learning styles in efforts to aid them in achieving their educational goals. Students are also guided in those principles that strengthen their ability to read and listen critically and to identify, analyze, and evaluate formal and informal arguments in professional and everyday discourse. • Educate and provide technological and academic instruction to students in an asynchronous, student-centered learning environment. • Execute lesson plans for each course that recognizes students’ abilities and learning styles. • Incorporate a variety of means of evaluation in efforts to support student abilities, to include cooperative learning, reports and team projects. • Assist students in identifying the elements of effective writing and creating and delivering an effective presentation. , Denver, CO 2010 - Present
  2. 2. Columnist Career transition columnist offering creative and innovative articles in the field of career transition and planning. Successfully aiding the mission of by revolutionizing the delivery and consumption of local information, resources and events across more than 240 major US markets and Canada. This is achieved by combining carefully selected local writers with the latest technology, who endeavor to inspire, inform, opens dialogue, and help people tackle everyday challenges in their local city and community. Writing styles consist of: • Search Engine Optimization (SEO) Articles • Blogging • How-to-Articles Writing Samples: “The power of personal networking” - Examiner~y2010m6d28-The-power-of-personal-networking “A new career direction: Ten steps to a career change”- Transition-Examiner~y2010m6d22-A-new-career-direction-and-you-10-steps-to-a-career-change American Cancer Society , Atlanta, GA 2005 – 2008 National Home Office Benefits Manager Responsible for assisting the Director of Benefits with setting the strategic direction and design of all benefit plans for the American Society covering 14 separate incorporated divisions. Led the development of policy formation, operational reviews and recommendations of administrative systems, and the negotiation and management of service providers. • Led selection of new nationwide medical carrier improving access to medical network providers, maximizing plan savings through competitive discounts, lowering administrative fees, improving employee choice and customer service. Results in annual cost avoidance and projected savings of more than $5MM (9% of plan) over five years. • Reimbursed over $3.6MM in medical premiums in 18 month period to ACS divisions as a result of nationwide medical plan discounts, better management of Rx, and favorable medical experience. Implemented nationwide on-line benefit enrollment system and premium billing reconciliation with projected cost savings between 2%-5% of annual medical costs. • Gained approval to implement health risk appraisals and care management programs for all ACS employees. Targeted to improve employee education and create a long-term behavior change to improve health management. • Carved out pharmacy benefit management in nationwide medical plan that allowed for realized annual savings of approximately 6%-7% through volume purchasing, aggressive benefit management, consolidation of pharmacy claims data and enhanced customer service. AGL Resources, Atlanta, GA 2004 – 2005 Senior Benefits Analyst Educated managers and employees on benefit plans, programs, practices, processes, and tools (e.g., benefits, development projects) to ensure knowledge transfer, enhanced organizational capability related to the management and development of people, and consistent delivery. • Managed vendor performance to ensure quality and value of service delivered met AGL Resources’ standards, implementing changes as needed, which resulted in 98% employee satisfaction.
  3. 3. • Analyzed new and/or existing plans and programs (e.g., benefits, training and development) to ensure market competitiveness, ease of administration, and alignment with business strategy, resulting in competitively priced health plans. Answerthink, Atlanta, GA 2003 – 2004 Senior Associate – Human Resources Assisted organization leaders with HR support and guidance; communicated and interpreted policies and procedures; responded to employee concerns and issues; educated new employees about benefit offerings; developed Summary Plan Descriptions (SPDs) and other benefit communications and presentations; administered leaves including benefit payments and FMLA compliance; and ensured all new hire paperwork was processed in a timely manner. • Administered self-insured medical plan, negotiating health and welfare plans; improving coverage, reducing costs while maintaining ERISA and HIPAA compliance. • Assisted with creating diversity and EEO statement, affirmative action plan and developed a diversity initiative. • Ensured the quality of new hires increased by 15% by tying commission to new hire success on the job. • Guided management on performance, discrimination, sexual harassment, disability and behavioral issues by applying EEO, ADA, FMLA, FSLA, OFCCP, etc. Lanier Worldwide, Inc., Atlanta, GA 2000 – 2003 Senior Benefits Administrator Internal health and welfare plan expert with benefit plan administration and compliance responsibility. Managed health and welfare benefit program RFP process. Managed vendor relations and developed employee enrollment materials, forms, new hire brochures, employee handbooks, summary plan descriptions and intranet content. • Served as the internal health and welfare plan expert with benefit plan administration and compliance responsibility. • Directed staff of two supporting 4000 associates nationwide. • Healthcare advocate for employee in problem resolution. • Managed self-insured fully-insured medical plans, negotiated health and welfare plans; improved coverage, reduced costs while maintaining ERISA and HIPAA compliance. • Ensured due diligence and administered procedures for transition of benefits as a stand-alone subsidiary and implemented processes for future acquisitions to ensure policies remained consistent and current. Previously employed as a Defined Benefit Account Manager with MetLife from 1997 to 2000. EDUCATION AND TRAINING M.Ed., 2011 (expected date of completion) Tiffin University, Tiffin, OH MA, Humanities Tiffin University, Tiffin, OH Maintained 4.0 / 4.0 GPA – Recognized as a “Graduate of Distinction” BA, Business Management Clark Atlanta University, Atlanta, GA
  4. 4. Socrates Online Learning Management Course, 2010 PROFESSIONAL ORGANIZATIONS SHRM National, 2000 SHRM Atlanta, 2004