Job Announcement. Director of Campus Shared Services Communication. Reporting to the CSS Chief Operating Officer, the Director of Communications , directs and manages a comprehensive communications program for the Campus Shared Services (CSS) organization, which consists of more than 700+FTE. The communications requirements are extremely complex and address multiple stakeholders, both internal to CSS and throughout campus, from the executive level to the frontline workers. Strategic communications planning for each of the many stakeholder groups is critical as each stakeholder group has unique and specific needs. The communications function must build the credibility of CSS on campus through proactive communications that are the right communications, to the right people, at the right time, and in the right way. The function must also strategically tell the UC Berkeley CSS story to external audiences. The incumbent establishes objectives and work plans, delegates assignments to subordinates, and ensures delivery of results. The incumbent is responsible for managing expenditures against a budget; reviews and approves communications plans, and provides recommendations for units within the CSS organization. The incumbent and develops, modifies, and executes CSS communications guidelines. The Campus Shared Services (CSS) implementation project is part of UC Berkeley’s Operational Excellence effort, a multi-year, multi-project effort to make the operations of UC Berkeley more efficient so that the University may direct more resources away from administrative expenses and toward teaching and research. (oe.berkeley.edu)

1. JOB ANNOUNCEMENT: Director of Campus Shared Services Communications
About Berkeley
The Universityof California,Berkeley,isone of the world’smosticonicteachingandresearch
institutions.Since 1868, Berkeleyhasfueledaperpetualrenaissance,generatingunparalleled
intellectual, economicandsocial value inCalifornia,the United Statesandthe world.Berkeley’sculture
of openness,freedomandacceptance—academicandartistic,politicalandcultural—make itavery
special place forstudents,facultyandstaff.
Berkeleyiscommittedtohiringanddevelopingstaff whowanttowork ina highperformingculture that
supportsthe outstandingworkof ourfacultyand students.Indecidingwhethertoapplyfora staff
positionatBerkeley,candidatesare stronglyencouragedtoconsiderthe alignmentof the Berkeley
Workplace Culture with theirpotential forsuccessat http://jobs.berkeley.edu/why-berkeley.html
Departmental Overview
CampusSharedServices(CSS) providesawide range of reliable,high-qualityadministrativesupport
servicesforthe Universityof California,Berkeleyinthe areasof ResearchAdministration(RA),Business
& Financial Services(B&FS),HumanResources&AcademicPersonnel Support(HR/APS),and
InformationTechnology(IT).

2. In supportof the UC BerkeleyOperatingPrinciples(http://cfo.berkeley.edu/we-are-berkeley-operating-
principles)andthe university’smissionof teaching,researchandpublicservice,CSSoperatesina
culture whichencouragescollaboration,innovation,simplification,andaccountability.Ourstaff focuses
on service,acommitmentthatisalignedwiththe CSSvision.We recognize excellence andstrive to
provide timely,consistent,anddependableservicetoUC Berkeley.CSSiscommittedtodevelopinga
culture inwhichemployeesare activelyengagedinthe work,mission,andvisionof the organizationand
of UC Berkeley.
Reportingtothe CSS Chief OperatingOfficer,the Directorof Communications,directsandmanagesa
comprehensive communicationsprogramforthe CampusSharedServices (CSS) organization,which
consistsof more than 700+FTE. The communicationsrequirementsare extremelycomplex andaddress
multiple stakeholders,bothinternaltoCSSand throughoutcampus,fromthe executivelevel tothe
frontline workers. Strategiccommunicationsplanningforeachof the many stakeholdergroupsiscritical
as each stakeholdergrouphasunique andspecificneeds. The communicationsfunctionmustbuildthe
credibilityof CSSoncampus throughproactive communicationsthatare the right communications,to
the right people,atthe righttime,andinthe right way. The functionmustalsostrategicallytell the UC
BerkeleyCSSstorytoexternal audiences. The incumbentestablishesobjectivesandworkplans,
delegatesassignmentstosubordinates,andensuresdeliveryof results. The incumbentisresponsible
for managingexpendituresagainstabudget;reviewsandapprovescommunicationsplans,andprovides
recommendationsforunitswithinthe CSSorganization. The incumbentanddevelops,modifies,and
executes CSScommunicationsguidelines.
The Campus SharedServices(CSS) implementationprojectispartof UC Berkeley’sOperational
Excellence effort,amulti-year,multi-projectefforttomake the operationsof UCBerkeleymore efficient
so that the Universitymaydirectmore resourcesawayfromadministrative expensesandtoward
teachingandresearch.(oe.berkeley.edu)
Responsibilities
Manages a comprehensive communicationsprogramforCampusSharedServices:
 Works withCSSCOO andseniorleadershipteamtocreate a communicationsstrategy,and
developandimplementcomprehensivelongandshorttermplansand/orprojects.
 Providesadvice andcounsel toCSSleadershiponall aspectsof CSScommunications,
includingstrategicplanning,effective messaging,problemresolution,etcetera.
 Effectivelymanagesprofessionalstaff responsibleforproducingavarietyof communication
piecesina varietyof venuesormediumsincludingwritten,visualorelectronic
communications.
 Ensureseffectivenessof communicationsthroughdatadrivenmeasuresthatenable
leadershiptomake informeddecisionsthatwill achieve organizational goals.

3. Required Qualifications
 Strongknowledge of all aspectsof communications,includingstrategicplanningfor various
mediavenues,technical aspectsandrequirementsof variousvenues,andmostappropriate and
effectiveapplications.
 Demonstratedsuccessinstrategiccommunicationsplanningandimplementationforalarge
service organization.
 Broad knowledgeand understandingof technical applicationstoeffectivelymanage/supervise
professionaltechnicalstaff,includingdesignconcepts,variousmediaandmediums,
applications,etcetera.
 Strongknowledge of the campus,itsachievements,mission,vision,goals,policies,practicesand
infrastructure,anda strongknowledgeof currentaffairs,issuesinhighereducation,and/or
specializedsubjectmatter.
 Strongknowledge of financial andpersonnel management,includingunderstandingof
managementtechniques,guidingprinciples,relevantlaws,policiesandbestpractices.
 Solidmanagementskillstoselect,train,evaluate,lead,direct,guide andmotivate subordinate
staff to produce highqualityworkandto achieve departmental goals;skill totake corrective
actionas required.
 Solidskillstocreate,developandimplementcomprehensive longandshorttermstrategic
communicationsplans.
 Solidknowledge andskillstoadvise andconsultwithmanagementtoensure deliveryof the
desiredmessage totargetand/orbroad general audiences.
 Solidwritten,verbal,interpersonal communications,active listeningandpolitical acumenskills.
 Stronganalytical,critical thinking,projectmanagementandproblemrecognition,avoidance and
resolutionskills.
 Strongskillstoensure productionof highqualityworkwithinbudgetandtime constraints.
 Demonstratedsuccessinutilizingmetricstomeasure the effectivenessandtoadjustthe
strategictactical implementationof communications.
Preferred:
 PreviousUniversityExperience preferred,butnotrequired.
 Masters inBusinessAdministrationorCommunicationsfieldisaplus.
Education/Training:
 Bachelor'sdegree inrelatedareaand/orequivalentexperience/training.
Salary & Benefits
 Salary:$73,700 - 151,300 (Dependsonyearof applicable experience,internal equity,etc.)
 For informationonthe comprehensive benefitspackage offeredbythe Universityvisit:
http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Criminal Background Check
Thispositionhasbeendesignatedassensitiveandmayrequire aCriminal BackgroundCheck.We
reserve the righttomake employmentcontingentuponsuccessfulcompletionof aCriminal Background
Check.

4. Equal Employment Opportunity
The Universityof CaliforniaisanEqual Opportunity/Affirmative ActionEmployer.All qualifiedapplicants
will receiveconsiderationforemploymentwithoutregardtorace, color,religion,sex,nationalorigin,
disability,orprotectedveteranstatus.Forthe complete Universityof Californianondiscriminationand
affirmative actionpolicysee: http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct
If you’dlike more informationaboutyourEEOrightsas an applicantunderthe law,please see:
http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
How to Apply
Go to jobs.berkeley.edu andenterJobID# 19080
Total Compensation and Benefits
The University of California offers a wide array of high quality benefit plans from which to choose. These
include comprehensive health and welfare insurance plans, a generous pension plan, and optional retirement
savings opportunities.
Benefits packages for faculty and staff arebased on job classification, the nature of employment and the
number of hours worked.
UC offers a valuable Total Rewards package. To see the value of your total compensation, use the Total
Compensation calculator.
IMPORTANT BENEFITSINFORMATION
 Working at UC - The Benefits of Belonging (Video)
 The Benefits of Belonging Brochure (PDF)
 Retirement Benefits
 A Complete Guide to Your UC Health Benefits (PDF)
 Overview of UC Benefits and Related Academic Policies (PDF)