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ELAINE HALL
39 Wood Grove, Silver End, Witham, ESSEX CM8 3FN
email: greyfloozy@aol.com Mob:-07885 489788 Home: 01376 741031
Elaine HALL
Profile
A confident, mature and discreet, Executive Assistant/ Office Manager with gravitas - with an innate ability
to cope with ever changing situations. Highly organised and skilled at working under pressure, experienced
at liaising with HNW clients and possessing the highest level of integrity - whilst maintaining confidentiality
at all times. An exceptional communicator - who is a dedicated, detail orientated professional - with
extensive experience in implementation and administration of programmes and initiatives in varied
business environments.
Key Strengths
P/A / E/A support service | Organisational skills | Confidentiality | Bookkeeping & Finance
Event Management | Business Development | Political Acumen
Employment History
Executive Assistant to Group Chairman & the CEO/ SMT Sep 2014 – to date
Big Issue Invest
Key responsibilities:-
Provide comprehensive 1:1 E/A & P/A duties to Chairman and to the CEO – Gatekeeping duties
Executive support to Senior Management Leadership Team - including minuting Board meetings
Diary management / travel arrangements / expenses reconciliation
CRM data monitoring and updating / stakeholder liaison
Office management / stationery & IT / telephones
TEAM player – meet and greet / hostess roles
Event management / Organise team offsites /team building days / social activities
Office Manager *
The Vascular Society May – Sep 2014
Key responsibilities:- (temporary role)
*Unspecified duties - encompassing CEO duties / Finance Officer / Membership / Office Manger duties
Executive Assistant / Office Manager
Employee Ownership Association Oct – Jan 2014
(Co relocated)
Key responsibilities:-
Provide exceptional quality personal secretarial and admin service to CEO & Executive Directors.
Attend Board and Council meetings, providing governance recording & minuting and agenda preparation
Complex diary management and attendant meeting scheduling - producing documentation as required –
screening calls, answering enquiries and correspondence / undertake research / updating website, act as
lynch-pin of client/organisation – first point of contact / stakeholder liaison
Liaise with membership and act as company ambassador, provide outstanding customer service - answer
queries from members, providing response or escalation where required - ensuring matter is closed to
member’s satisfaction. Process memberships – via the CRM system, Process daily, weekly and monthly
membership data extract reports.
Financial reporting duties – including invoicing and credit control / membership records / Expenses
accounting
Event management - source venues, catering and logistical arrangements, produce invite and guest
lists; budget and financials, attend and host
ELAINE HALL
39 Wood Grove, Silver End, Witham, ESSEX CM8 3FN
email: greyfloozy@aol.com Mob:-07885 489788 Home: 01376 741031
Executive Assistant to CEO/COO/Chairman Apr – Jun 2012
Design Council (Interim post)
Key responsibilities:-
Provide high level confidential Executive PA administrative support, including complex diary management
and travel arrangements. Gatekeeper role / primary source of contact for CEO/Exec team
Prepare correspondence - email and paper; minute meetings
Receive visitors, arrange conference calls, and schedule meetings
Communications & Senior Administration Assistant (P/A to SMT)
Interserve FM Oct – Mar 2012
(Fixed term contract)
Key responsibilities:-
Executive Administrative support to Senior Management Leadership Team - including minuting meetings
Diary management / travel arrangements /Organise team offsite / team building days
Produce internal & external communications / project support
National Organising Secretary / Executive P/A / Office Manager
Conservative Women's Organisation (CWO) 2005 - 2011
Key responsibilities:-
1:1 Executive Assistant duties to Chairman / Executive Board - Gatekeeping duties
Prepare regular reports and attend client meetings; act as ambassador for CWO
Develop and enhance relationship building and networking with colleagues, clients and the media;
Event management – development - attending and promoting
Assist with the production of publications and marketing materials; Newsletters
Organise and motivate volunteers; organise publicity and fundraising; maintain membership records
Manage the day to day finances and adhere to compliance requirements
Communications Manager, Electronic Services Dept - HSBC Bank plc 2000 – 2003
Asst Branch Manager HSBC Bank plc 1993 – 2000
Credit & Risk Officer Midland Bank plc 1992 – 1993
Money Market Officer Midland Bank plc 1991 – 1992
Branch Clerical Duties Midland Bank plc 1978 – 1991
Qualifications
A Levels English Language, English Literature, History
O Levels English Language, English Literature, Maths, History, Religious Education, Economics
Touch Typing & Formatting
European Computer Driving License (ECDL)
INTRAnet content management
MS Packages
CRM data input / Social networking
FULL REFERENCES AVAILABLE ON REQUEST

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Elaine_HALL_CV_May 2015

  • 1. ELAINE HALL 39 Wood Grove, Silver End, Witham, ESSEX CM8 3FN email: greyfloozy@aol.com Mob:-07885 489788 Home: 01376 741031 Elaine HALL Profile A confident, mature and discreet, Executive Assistant/ Office Manager with gravitas - with an innate ability to cope with ever changing situations. Highly organised and skilled at working under pressure, experienced at liaising with HNW clients and possessing the highest level of integrity - whilst maintaining confidentiality at all times. An exceptional communicator - who is a dedicated, detail orientated professional - with extensive experience in implementation and administration of programmes and initiatives in varied business environments. Key Strengths P/A / E/A support service | Organisational skills | Confidentiality | Bookkeeping & Finance Event Management | Business Development | Political Acumen Employment History Executive Assistant to Group Chairman & the CEO/ SMT Sep 2014 – to date Big Issue Invest Key responsibilities:- Provide comprehensive 1:1 E/A & P/A duties to Chairman and to the CEO – Gatekeeping duties Executive support to Senior Management Leadership Team - including minuting Board meetings Diary management / travel arrangements / expenses reconciliation CRM data monitoring and updating / stakeholder liaison Office management / stationery & IT / telephones TEAM player – meet and greet / hostess roles Event management / Organise team offsites /team building days / social activities Office Manager * The Vascular Society May – Sep 2014 Key responsibilities:- (temporary role) *Unspecified duties - encompassing CEO duties / Finance Officer / Membership / Office Manger duties Executive Assistant / Office Manager Employee Ownership Association Oct – Jan 2014 (Co relocated) Key responsibilities:- Provide exceptional quality personal secretarial and admin service to CEO & Executive Directors. Attend Board and Council meetings, providing governance recording & minuting and agenda preparation Complex diary management and attendant meeting scheduling - producing documentation as required – screening calls, answering enquiries and correspondence / undertake research / updating website, act as lynch-pin of client/organisation – first point of contact / stakeholder liaison Liaise with membership and act as company ambassador, provide outstanding customer service - answer queries from members, providing response or escalation where required - ensuring matter is closed to member’s satisfaction. Process memberships – via the CRM system, Process daily, weekly and monthly membership data extract reports. Financial reporting duties – including invoicing and credit control / membership records / Expenses accounting Event management - source venues, catering and logistical arrangements, produce invite and guest lists; budget and financials, attend and host
  • 2. ELAINE HALL 39 Wood Grove, Silver End, Witham, ESSEX CM8 3FN email: greyfloozy@aol.com Mob:-07885 489788 Home: 01376 741031 Executive Assistant to CEO/COO/Chairman Apr – Jun 2012 Design Council (Interim post) Key responsibilities:- Provide high level confidential Executive PA administrative support, including complex diary management and travel arrangements. Gatekeeper role / primary source of contact for CEO/Exec team Prepare correspondence - email and paper; minute meetings Receive visitors, arrange conference calls, and schedule meetings Communications & Senior Administration Assistant (P/A to SMT) Interserve FM Oct – Mar 2012 (Fixed term contract) Key responsibilities:- Executive Administrative support to Senior Management Leadership Team - including minuting meetings Diary management / travel arrangements /Organise team offsite / team building days Produce internal & external communications / project support National Organising Secretary / Executive P/A / Office Manager Conservative Women's Organisation (CWO) 2005 - 2011 Key responsibilities:- 1:1 Executive Assistant duties to Chairman / Executive Board - Gatekeeping duties Prepare regular reports and attend client meetings; act as ambassador for CWO Develop and enhance relationship building and networking with colleagues, clients and the media; Event management – development - attending and promoting Assist with the production of publications and marketing materials; Newsletters Organise and motivate volunteers; organise publicity and fundraising; maintain membership records Manage the day to day finances and adhere to compliance requirements Communications Manager, Electronic Services Dept - HSBC Bank plc 2000 – 2003 Asst Branch Manager HSBC Bank plc 1993 – 2000 Credit & Risk Officer Midland Bank plc 1992 – 1993 Money Market Officer Midland Bank plc 1991 – 1992 Branch Clerical Duties Midland Bank plc 1978 – 1991 Qualifications A Levels English Language, English Literature, History O Levels English Language, English Literature, Maths, History, Religious Education, Economics Touch Typing & Formatting European Computer Driving License (ECDL) INTRAnet content management MS Packages CRM data input / Social networking FULL REFERENCES AVAILABLE ON REQUEST