1. Michelle Maria Cooke
126 Pinnock Place, COVENTRY CV4 9SA
Mob: 07855 452 672
m.cooke1962@gmail.com
PERSONAL PROFILE
Self motivated and passionate employee with many years administrative, supervisory and secretarial
experience.
Worked across functions within Manufacturing, Personnel, Finance, Engineering and Sales & Marketing
within the Agricultural economy.
Diverse range of experience and skills across different areas within a giant global company and travelled
abroad within the Eastern, Central and Western Europe Regions.
ATTRIBUTES AND ACHIEVEMENTS
Methodical and rigorous approach to achieving tasks and objectives
Identify and develop opportunities, innovates and makes things happen
Close working relationships built and consistently maintained with all stakeholders involved in delivering work
programmes and requests.
Direct line management of staff
Organisation of workshops for up to 300 delegates including venues, sourcing, development of agendas,
producing appropriate supporting materials and attending events all over Europe ensuring smooth operation
from beginning to the end and ensuring the customers were happy at all times.
Confidential, keen & conscientious, being able to work to tight deadlines and work well under pressure
A strong team leader and team player.
EMPLOYMENT HISTORY
Office Manager/PA – Director of Marketing & Comms – Coventry University Jan 2015 -
Co-ordinate and manage the day to day operations of the Marketing & Communications office, supporting the
Director and working as part of the Senior Management Team to help drive forward the department’s
strategic objectives.
Project-manage a number of the department’s key strategic areas, including signage and mapping, in line
with the overall Marketing and Communications objectives and the University’s corporate plan.
Responsible for a diverse set of administrative tasks, performing duties with decisiveness and accuracy for
the business to perform well and ensuring that work is managed effectively and projects/solutions are
delivered on-time and to a high standard.
Manage the University’s reception, resources and switchboard team, ensuring high standards of customer
service at all times.
Responsible for effective filing, information management and database systems within M&C, monitoring
progress of follow-up actions and maintaining the smooth running and professional environment within the
Group Marketing Services team.
Provides project and personal administrative support, co-ordinating administrative resource and ensure
professional effectiveness, quality assurance and University wide compliance.
Manage the financial and budgetary processing and reporting systems for the services teams, with the
support of the Business Accountant.
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2. Take overall responsibility for the effective organisation and operation of the Marketing and External Affairs
associated documentation and information, being mindful at all times of the confidential nature of much of the
work, the high standards required and the need to meet deadlines.
Coordinate travel arrangements, consulting timetables, and processing travel expenses as necessary and
maintaining a diary of forward commitments of senior staff to increase efficiency of travel expenditure.
Recruitment and selection of staff and oversee the inductions and training requirements of new all new
Marketing & Communications team members.
PA – Director of Marketing & Communications – Coventry University Feb 2010 –
Diary management, meeting arrangements, travel and accommodation arrangements
Hospitality arrangements for meetings, whether off-site or on site as required
Managing post, e-mail and telephone calls, responding to routine enquiries as appropriate
Reminding managers of tasks and meetings as required
Preparation of agendas, minutes and liaising with attendees for input as required
Taking minutes at meetings and distributing as appropriate
Contactable 24/7 as and when required. Confidentiality at all times written and verbal.
Administrator – West Midlands Area – Improvement Foundation Apr 2009 - Feb 2010
Responsible for the co-ordination of the Area Office and provided an efficient administrative service ensuring
all core functions were in place, also responsible for the management of conferences and events nationally.
Provided a full confidential service at all times internally and externally.
AGCO (Massey Ferguson) Oct 1980 – Apr 2009
Executive Secretary to Vice President – Sales & Marketing Sept 2002 – Apr 2009
PA to Vice President , Director and 5 Managers – Sales & Marketing Team, scheduled travel for meetings
and events abroad, organised and maintained diaries and emails,liaised with Distributors in the UK and
world-wide to organise events; minute taking at executive meetings in the UK and Head office in Switzerland.
Excellent communication and customer service skills required at all times, tracking of expenditures within the
team, scoping out venues prior to events that I organised and attended in Eastern Europe, Central Europe
and Western Europe and organised all training held at these event abroad.
Administrator + Finance Controller - Engineering Jan 2002 – Sept 2002
Working as part of a team to prepare budgets, forecasts, all accruals of a budget
of £3 Million pounds for the year was managed and adhered to by all Principal Engineers.
Kept track of all expenditures on a weekly / monthly basis using excel spread sheets, liaising with Finance
Department and Engineering Director. Managed the non-manpower (non-project-related) budgets.
Executive Secretary to Engineering Director Jan 2000 – Jan 2002
Arranged diaries and itineraries for the Director and his direct reports typing of presentation material using
PowerPoint, Excel and Word. Monitored emails and acted on all correspondence including agendas,
memos, letters, etc. My most important quality, apart from accurate typing and a good telephone manner,
is an attitude of mind to get the job done as efficiently and professionally as possible whilst maintaining a
friendly, helpful manner even under pressure. All confidential work was always carried out with integrity
even under pressure. Worked well as part of a team or standalone to accomplish all tasks that had been
set.
Accounts Payables Supervisor Oct 1998 – Jan 2000
Supervised 5 Financial Analysts and 1 Temp ensuring the department was running efficiently at all
times. This role was within a busy Payables section at our European headquarters, which involved
preparing and entering supplier invoices onto a sophisticated computer system J D Edwards. Working
on lists of suppliers, ensuring that invoices match goods received, correct any discrepancies,
Reconciled accounts and asset register with the correct allocation of goods delivered in to the factory and
European parts warehouses. Reconciled the Debit Register & NVAT Cost Recovery.
Problem Solving - Attended meetings with internal departments and external suppliers to eradicate all
problems outstanding. Liaised with the IT team on system errors regularly to resolve all outstanding queries
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3. TRAINING Product Appreciation, Microsoft Packages, First Aid, Supervisory
Course, Interview Training.
INTERESTS Travelling, Aerobics, Swimming, Reading and Cooking
REFERENCES Mr R M Weyman
Business Development Director
23 Broadwells Crescent Westwood Heath COVENTRY CV4 8JD
Mobile: 07812161961
Email: Roger.Weyman@torotrak.com
Mr Michael Mogan
Fundraising Director City of Culture
30 The Riddings
Earlsdon
CV5 6AU
Mobile: 07796687762
Email: ab0766@coventry.ac.uk
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