1. SOPHIA FITZGERALD
913 Enterprise Way, Maryville TN.
37801 | 865.318.5530 | sophiafitzgerald174@gmail.com
OBJECTIVE
To obtain permanent employment as a Medical Assistant for a facility where I can utilize
my knowledge of proven expertise with continued education.
QUALIFICATION
Dedicated and customer focused receptionist with proven expertise in running a day-to-
day operations of a front office
 Experienced capacity to multi-task: manage completing priorities with ease
while fostering delivery of superior customer care.
 Solid administrative experience include: soft skills, itinerary planning and
assisting all departments as needed.
 Outstanding personal and communication skills: accuracy in documentation for
departments.
 Academically learned for a Medical Assistant.
 High rapport with customers of all levels
 Possess warm outgoing personality with excellent telephone etiquette.
 Team player
 Software includes: Microsoft Office, Medisoft Version 15
EXPERIENCE
2013 – 2014 Corporate Receptionist, Southern States Toyota-Florida Lift Systems LLC
· Answering of a busy switchboard for Corporate office, assistant to sales department of
preparing documentations needed for a forklift class held at Corporate office, general
office operations including light typing, reservations, incoming/outgoing mail,
postage, office supplies.
2003 - Present Office Manager, United Drywall
· Direct day-to-day operations. Manage of accounts payable, accounts receivable.
1991 - Present Executive Home Economics Officer, Stay at home parent

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· Science and art of homemaker, i.e., Nutritionist, Pharmacist, Automotive services,
Study guide services, on call duty nurse 24/7.
EDUCATION
2014 - 2016 Medical Assistant, Virginia College/Knoxville Tennessee
 Implementing on Medical Terminology, Anatomy, Medical Office Procedures,
Medical Insurance, Pharmacology, CPR certified
 GPA 3.62
 Presidents List
 Certificate of Recognition
 Certificate of Completion on APA boot camp
 Attendance Award
 Volunteer assistance for events
2009 - 2010 Billing and Coding Specialist, MedVance Institute
 Implemented training on Current Procedural Terminology (CPT)
 International Classification of Disease 9 Clinical Modification (ICD-9-CM) and
there guidelines for coding and reporting.
 HCPCS level II
 Medical Office Procedures
 Medisoft version 15
 CPR Certified
 GPA 4.00
 Presidents List
 Honor Roll
References upon request