Khristina Maresca has over 10 years of experience in marketing, sales, customer service, and business management. She has a proven track record of exceeding sales goals and providing exceptional customer service. Maresca has strong technical skills and stays up to date on new technologies and marketing practices. She has experience managing teams and accounts in various industries including medical laboratories, staffing, and restaurants.
Optimizing Each Patient's Product Access ExperienceCovance
Relying on a consultative approach, deep expertise and decades of experience, we work collaboratively with clients to deliver a successful product launch, program transition or program enhancement. Clients benefit from our market insights, strategic and unique approach and ability to continuously refine our processes.
Optimizing Each Patient's Product Access ExperienceCovance
Relying on a consultative approach, deep expertise and decades of experience, we work collaboratively with clients to deliver a successful product launch, program transition or program enhancement. Clients benefit from our market insights, strategic and unique approach and ability to continuously refine our processes.
To utilize and implement my work related experiences of demonstrated leadership,
organization, and critical thinking with excellent communication skills, customer service, and hard work ethic. Maintain a team player mentality to improve all working relationships. Showcase the ability to become a valuable asset to any part of the company by relying on my strong skills.
1. Khristina Lee Maresca
1806 Marlborough Court~ Fort Collins, Co 80526
Khristina.Maresca@gmail.com ~ (832) 577 – 3091
https://www.linkedin.com/in/khristinamaresca
My unique experience has provided me a strong combination of business acumen and technical knowledge; allowing me the
flexibility to serve as the focal point for both client management and marketing initiatives. I am recognized for providing
exceptional customer service while routinely exceeding business objectives. Confident in my learning curve to stay on top of
new technological trends; I remain innovative, adaptable,keen to current marketing practices, and proficient with online tools.
Product Marketing Google Analytics Certified Social Media Marketing
Sales Generation HTML5 Project Leadership
Management Experience Event Coordinator Customer Service
Career Skills and Administrative Experience
GeneID, Vantari, Advanced Clinical Laboratory Solutions January 2015-Present
Account Manager & Implementation Specialist
Executive Client Relations: Managing several accounts of medical clinics across Northern Colorado by
continually providing testing supplies, insurance coverage updates,and being the dedicated client or customer
resource.
Sales Generation: Partnered 5 new medical clinic accounts that prescribe prescriptions and preform patient testing
that generates sales for each of the companies. I continue to expand distribution and marketing efforts by exploring
new potential markets within the medical arena.
Product Marketing: Research industry demand for each company’s product or services, orchestrate marketing
campaigns to raise awareness,and create customproduct marketing brochures to give to potential clients.
Digital Training: Train staff members to navigate each company’s internal database and recognize potential
candidates so they can verbally discuss newoptions to further patient knowledge. Patients have to know about new
options in order to request them.
CPR Staffing October 2013-January 2015
Medication Management Specialist & Regional Trainer
Quality Patient Testing & Customer Service: Collected over one thousand samples from patients using buccal
swabs and point of care cups.Provided dedicated customer service to patients concerning pharmacogenomics, urine
toxicology, compounding medications, or billing procedures.
Digital Training & Leadership Experience: Trained 33 new staff members on testing information and company’s
internal patient database while leading a team of 9 employees. I have authored 2 training manuals to aid in the
training process and 4 protocols to maintain employee consistency.
Data Collection: Collected patient data. Optimized customer management systemform fields for a more accurate
data input process.
Strong Technical Experience: Experienced with several electronic medical record content management systems
including Greenway, MDLogic, and AllScripts. Proficient with collaborative document sharing through Google
tools. Microsoft Office skills including Excel, Word, and PowerPoint.
Snooze AM Eatery | Fort Collins, CO March 2012-Present
Server
Sales Generation: Average $1,450 to $1,650 in sales per 8 hour shift. Documented by management for regularly
having the highest sales and setting new sales records.
Top Rated Customer Service: Recognized on several occasions by management for being one of the most
requested servers. A leader in accumulating online reviews for providing superior customer service and having an
amazing attitude.
Technical Experience: Restaurant utilizes point of sale software called Aloha.
Enzios Italian Restaurant | Fort Collins, CO June 2009-September 2012
Fine Dining Server
Proficient Wine Knowledge: Educated annually on 80-120 different wines including detailed information like
grape varietals, winery details, and favor profiles for each of the wines.
Top Rated Customer Service: Recognized by management for being one of the best servers and by customer
review cards for providing excellent customer service.
Time Management Skills
Technical Experience: Restaurant utilizes point of sale software called MicroSale.
2. Main Event Entertainment | Webster, TX April 2006 - June 2009
Floor Supervisor & All-Star Trainer
Management Experience: Managed multiple departments with a staff of at least 25-30 members on any given shift.
Extensive Accounting Practice: Counted and documented 7 cashier drawers under my supervision for each shift.
Secretarial & Client Relations Experience: Booked events for the general public and large commercial company
outings.Provided dedicated customer service and client training for facility amenities.
Digital Training & HR Experience: Interviewed, hired, and trained all new personnelon proper protocol and
internal program and point of sale software. Traveled throughout Texas with other All Star trainers to organize and
manage new facility grand openings.
Strong Technical Experience: Microsoft Office including Excel, Word, and PowerPoint, internal point of sale
software called MicroSale, and internal program software called Quibca.
Biology Studies
San Jacinto College | Webster, TX 2009
Associates of Arts in Biology
Colorado State University | Fort Collins, CO 2012
Bachelor of Arts in Biology
Community Leadership Activities
Mountain Top Cycling 2012-Present
Assisting with social media marketing for various club activities and club awareness within the local community.
Organize and facilitate their annualbike event that includes a 50, 75, and 100 mile course.
MS150 Participant 2000-2008
Raised money and awareness for Multiple Sclerosis.
Coordinated and completed several training programs each year for the 185 mile journey.
Participated 12 times each time in honor of a person currently suffering from Multiple Sclerosis.
References
Deb Ryan - General Manager of Snooze AM Eatery
Email: deb@snoozeeatery.com
Phone #: 970-482-7815
March 2012 - Present
Jake Theoldore - Assistant General Manager of Snooze AM Eatery
Email: jake@snoozeeatery.com
Phone #: 619-851-3278
March 2012 - Present
Patte Kearney - Regional Sales Team Manager
Email: patte.kearney@comcast.net
Phone #: 303-204-2229
October 2013 - Present
Scott McCarthy - Owner of Enzios Italian Restaurant
Phone #: 970-231-9274
June 2009 - September 2012