1. JOSHUA PHILLIP DUPUIE
218 Michigan Ave.  Monroe, MI 48162
Phone: (734) 497-6077  Email: dupuiejoshua@gmail.com
Passionate, dedicated, and motivated professional with a strong desire to secure a rewarding position in the field
of information technology and management. Possess a diverse education and background working on
multifaceted projects and facilitating positive relationships with a wide range of clients, colleagues, and key
business partners. Consistently recognized for outstanding contributions and solid reputation for resolving
complex issues. Commended for organization, efficiency, priority management, and communication skills.
Computer savvy and familiar with many modern systems and applications including MS Office Suite.
Areas Of INTEREST
 Technical Support
 Business Management
 Project Coordination
 IT Administration
 Strategic Planning
 Network Operations
 Help Desk Troubleshooting
 Data Entry & Analysis
 Records & Reporting
 Software Integration
 Technology Management
 Training & Team Building
 Client Relations
 Customer Satisfaction
 Operating Systems
 Computer Programming
 Quality Assurance
 Process Optimization
Education
Siena Heights University – Adrian, MI 2014-Present
Bachelor of Applied Science
Minor: Technology Management
Relevant Courses: Technology/Human Condition, Management Principles, Management of Information
Technology, Strategic Management of Innovation, Project Management, Adult Learning
Monroe County Community College – Monroe, MI 2001-2009
Associate of Applied Science
Emphasis: PC Support & Automotive Engineering Technology
Relevant Courses: Systems Analysis & Design, Help Desk Troubleshooting, Spreadsheet Software, Visual Basic
Programming, Network Concepts, PC Operating Systems, Hardware Maintenance, Microcomputer Spreadsheets,
Database Administration, Using The Internet, Windows Operating Systems, Computer Programming
Recent WORK EXPERIENCE
AT&T – Wayne, MI 2013-Present
Premises Technician
Install and repair technology applications while communicating effectively with clients to ensure overall customer
satisfaction. Verify services are working correctly and educate customers on features and functionality. Maintain
U-verse integrated digital TV, high speed internet, and voice services throughout the designated territory. Work
closely with team members to complete projects and troubleshoot various networking issues.
Previous WORK EXPERIENCE
A123Systems – Romulus, MI 2011-2013
Production Operator
Water Front Petroleum – Detroit, MI 2010-2011
Dock Worker
Johnson Controls/Kelly Services – Rockwood, MI 2005-2008
Production Line Worker
Discount Tire Co. – Woodhaven, MI 1999-2003
Tire Technician