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PATRICK THOMAS MULLANEY
130 Prittstown Road, Mt. Pleasant, PA 15666
Cell 724.880.3271 | ptmullaney@gmail.com
INFORMATION TECHNOLOGY NETWORK SPECIALIST
Insightful, results driven IT Professional with leadership experience in many different areas of the
information technology field. Detailed in planning, implementation, and the overall life cycle of a
project. Hands-on technical experience with all types of hardware and software as well as a motivating
leader to get results.
AREAS OF EXPERTISE:
 Network and Systems Security
 Research and Development
 Project Management
 Business Analysis
 Team and Project Leadership
 Data Integrity / Disaster Recovery
TECHNICAL PROFICIENCIES
Platforms: Windows 2000/XP/Vista/7/8, Mac OS, Linux, Windows Server 2008/2012
Networking: TCP/IP, IPX/SPX, Ethernet, Novell, Token Ring, FDDI, VPN, SSH, WPA2, ISO/OSI
Languages: C, C++, HTML, Java, JavaScript, PHP, Visual Basic
Tools: Microsoft Office Suite, Lotus Notes, Novell Netware, Active Directory, Hyper-V,
HPC Server, Microsoft Exchange, Visual Studio, LAN Manager, Sonic Firewall,
Ghost, and McAfee/Norton Virus Protection Utilities
PROFESSIONAL EXPERIENCE
Connellsville Area Career & Technical Center, Connellsville, Pennsylvania
COMPUTER NETWORK INSTRUCTOR, 2009 – Present
Establish and develop a four year program and curriculum for high school students in the Information
Technology field. Managed and instructed class sizes of 5 to 15 students at a time. Setup and maintain
all hardware and software required for classroom labs. Conduct on-the-job training sessions to teach
and demonstrate principles, techniques, procedures, or methods of designated subjects. Instruct
students to diagnose, troubleshoot, and resolve hardware, software, or other network and system
problems, and replace defective components when necessary. Managed a free to public repair shop to
gain real world experience for the students.
Key Achievements
 Lead 17 students to pass their TestOut Certification.
 Designed the layout and installed Wireless Access Points in two of the District’s buildings.
 Served on the committee to establish the Cyber Solutions Initiative at the Connellsville Area
School District.
PATRICK THOMAS MULLANEY
PAGE TWO
King’s Super Tire, Mt. Pleasant, Pennsylvania
IT & NETWORK CONSULTANT, 2009 – Present
Installed and implemented a client/server Point of Sale System. Set up wireless access points throughout
the building to provide free Wi-Fi and secured wireless to connect to the server. Troubleshoot and take
ownership of day to day functions on the computers, printers, wireless access points, and server.
Key Achievements
 Setup and maintain Client/Server POS system to replace pencil and paper system.
Ricoh Americas Corporation, Tucker, Georgia
HELP DESK ANALYST II, 2008 – 2009
Ensured a high level of customer satisfaction by advising end users on preventative maintenance
procedures. Maintained current technical knowledge, certifications, and expertise on all product
enhancements, technology changes, and new product introductions.
Key Achievements
 Promoted from Help Desk Analyst I to Help Desk Analyst II within three months.
 Served on the Remote Support and Training Committee to implement onsite training.
Clemson University Computer Network Services, Clemson, South Carolina
IT SUPPORT CONSULTANT, 2004 – 2008
Acted as a team lead to new employees on our applications and procedures. Gained the ability to solve
unfamiliar problems via communication with software vendors and professional web forums. Ensured
customer satisfaction and a high level of data integrity when working with University Professionals.
Provided desktop, laptop, and email support as well as system, security, and software upgrades.
Key Achievements
 Setup and maintained a Remote Installation Server for all Lab images.
 Helped update and maintain the Visual Basic ticketing system used to keep track of work
completed.
EDUCATION & CREDENTIALS
Masters of Science in Internet Information Systems
Robert Morris University, Pittsburgh, Pennsylvania
Bachelors of Science in Computer Information Systems
Clemson University, Clemson, South Carolina
PATRICK THOMAS MULLANEY
PAGE THREE
Professional Certification
 CompTIA A+
 TestOut PC Pro
 SAN Fundamentals
 CompTIA Network +
 TestOut Network Pro
 NetApp Storage Fundamental
CLEARANCES
 Pennsylvania State Police Request for Criminal Records (Act 34)
 Child Abuse History Clearance (Act 151)
 Federal Criminal History Record (Act 114)

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Patrick_Mullaney_IT

  • 1. PATRICK THOMAS MULLANEY 130 Prittstown Road, Mt. Pleasant, PA 15666 Cell 724.880.3271 | ptmullaney@gmail.com INFORMATION TECHNOLOGY NETWORK SPECIALIST Insightful, results driven IT Professional with leadership experience in many different areas of the information technology field. Detailed in planning, implementation, and the overall life cycle of a project. Hands-on technical experience with all types of hardware and software as well as a motivating leader to get results. AREAS OF EXPERTISE:  Network and Systems Security  Research and Development  Project Management  Business Analysis  Team and Project Leadership  Data Integrity / Disaster Recovery TECHNICAL PROFICIENCIES Platforms: Windows 2000/XP/Vista/7/8, Mac OS, Linux, Windows Server 2008/2012 Networking: TCP/IP, IPX/SPX, Ethernet, Novell, Token Ring, FDDI, VPN, SSH, WPA2, ISO/OSI Languages: C, C++, HTML, Java, JavaScript, PHP, Visual Basic Tools: Microsoft Office Suite, Lotus Notes, Novell Netware, Active Directory, Hyper-V, HPC Server, Microsoft Exchange, Visual Studio, LAN Manager, Sonic Firewall, Ghost, and McAfee/Norton Virus Protection Utilities PROFESSIONAL EXPERIENCE Connellsville Area Career & Technical Center, Connellsville, Pennsylvania COMPUTER NETWORK INSTRUCTOR, 2009 – Present Establish and develop a four year program and curriculum for high school students in the Information Technology field. Managed and instructed class sizes of 5 to 15 students at a time. Setup and maintain all hardware and software required for classroom labs. Conduct on-the-job training sessions to teach and demonstrate principles, techniques, procedures, or methods of designated subjects. Instruct students to diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Managed a free to public repair shop to gain real world experience for the students. Key Achievements  Lead 17 students to pass their TestOut Certification.  Designed the layout and installed Wireless Access Points in two of the District’s buildings.  Served on the committee to establish the Cyber Solutions Initiative at the Connellsville Area School District.
  • 2. PATRICK THOMAS MULLANEY PAGE TWO King’s Super Tire, Mt. Pleasant, Pennsylvania IT & NETWORK CONSULTANT, 2009 – Present Installed and implemented a client/server Point of Sale System. Set up wireless access points throughout the building to provide free Wi-Fi and secured wireless to connect to the server. Troubleshoot and take ownership of day to day functions on the computers, printers, wireless access points, and server. Key Achievements  Setup and maintain Client/Server POS system to replace pencil and paper system. Ricoh Americas Corporation, Tucker, Georgia HELP DESK ANALYST II, 2008 – 2009 Ensured a high level of customer satisfaction by advising end users on preventative maintenance procedures. Maintained current technical knowledge, certifications, and expertise on all product enhancements, technology changes, and new product introductions. Key Achievements  Promoted from Help Desk Analyst I to Help Desk Analyst II within three months.  Served on the Remote Support and Training Committee to implement onsite training. Clemson University Computer Network Services, Clemson, South Carolina IT SUPPORT CONSULTANT, 2004 – 2008 Acted as a team lead to new employees on our applications and procedures. Gained the ability to solve unfamiliar problems via communication with software vendors and professional web forums. Ensured customer satisfaction and a high level of data integrity when working with University Professionals. Provided desktop, laptop, and email support as well as system, security, and software upgrades. Key Achievements  Setup and maintained a Remote Installation Server for all Lab images.  Helped update and maintain the Visual Basic ticketing system used to keep track of work completed. EDUCATION & CREDENTIALS Masters of Science in Internet Information Systems Robert Morris University, Pittsburgh, Pennsylvania Bachelors of Science in Computer Information Systems Clemson University, Clemson, South Carolina
  • 3. PATRICK THOMAS MULLANEY PAGE THREE Professional Certification  CompTIA A+  TestOut PC Pro  SAN Fundamentals  CompTIA Network +  TestOut Network Pro  NetApp Storage Fundamental CLEARANCES  Pennsylvania State Police Request for Criminal Records (Act 34)  Child Abuse History Clearance (Act 151)  Federal Criminal History Record (Act 114)