1. Joseph Cameron
39540 Medina Ct.  Murrieta, CA  (951) 348-9514  joercam@gmail.com
Targeting Entry-Level Information System Analyst Position
 Hardworking and dedicated masters student at University of Maryland, Baltimore County gaining experience and
learning skills to develop and manage information systems.
 Recognized for the ability to troubleshoot a variety of computer and networking issues. This has been
demonstrated in many different scenarios and systems used for education, business, and personal use.
 Quickly learn and master new technology; great experience in both team and self-directed work; excellent at
problem solving and thinking of creative solutions
EDUCATION
University of Maryland, Baltimore County,
Baltimore, MA
Degree expected 08/17
M.S. in Information Systems  GPA: 3.32/4.0
Concurrent Employment with College Studies:
Instructor for Business and Computer Science Students, University of Dammam (2012 to 2015): I
increased accuracy and usability of information systems by advising the technical staff at the university on the best
ways to implement the system for use by faculty and administrators. I also successfully implemented and managed
the E-Learning program for the preparatory year students and teachers providing technical assistance, training, and
system maintenance. When given the opportunity I greatly improved the use of technology both by configuring
systems to be interconnected in and out of the classroom for 23 teachers and helped them to troubleshoot a variety
of technical issues
California Baptist University
Riverside CA
Degree Obtained 05/12
B.A. in Graphic Design and Digital Media  GPA: 3.32/4.0
Concurrent Employment with College Studies:
Shift Manager and Guest Relations, Pine Summit Summer Camp (Summer 2008):
I was the shift manager at the camp and proved myself to be very resourceful at encouraging employees and
increasing their productivity. I gained experience in managing projects and team work.
TECHNOLOGY SUMMARY
Skills:
Databases:
Database design and management, Networking, Security, System Analysis, Data Analytics
Oracle, Relational Databases
Languages: Java, SQL, HTML, CSS, XML
Software: Wireshark, Netbeans, Nmap, SaTScan, Adobe Dreamweaver
IT EXPERIENCE

2. 39540 Medina Ct.  Murrieta, CA  (951) 348-9514  joercam@gmail.com
Information Systems Developer and Media Manager (2015 to Present):
I Customized and integrated the information system solutions for the organization allowing their productivity to
increase and connect users from 3 different countries.
• I created materials for training users of the system and conducted training seminars via video conference to
prepare users of the system to great success and did so well enough that they needed no further support
once the system was launched.
• I identified a security threat against the organizations information system and helped them to mitigate the
breach before damage could be done.
Customer Service Representative (2011-2012) Gordian Project (Riverside, CA):
While working as a customer service representative I solved customers problems to great success whether
over the phone, chat, or email. My team increased productivity by increasing the calls taken by 20%
allowing our company to add another websites customer service work to our load.
• Represented the company by answering customer’s questions and concerns
• Used advanced problem solving skills to meet customer needs
• Prioritized and maintained communication with customers
• For 8 months while working there, I assisted in training new employees by teaching them essential
skills for customer care.
CUSTOMER SERVICE EXPERIENCE