1. DANIEL HOCKENBURY
dhockenbury@mountnittany.org / 814-571-1593
HEALTHCARE IT PROFESSIONAL
Experience, dynamic, and motivated Healthcare IT Professional with a solid background in industry specific
software, network administration, and collaborative team building seeking to better streamline core operations.
Skilled leadership and team building in a high pressure and fast paced setting. Strong knowledge of business
guidelines and regulations with successful experience managing processes and procedures with a keen attention
to detail. Focused and driven with a contagious attitude. Responsible self-starter, determined, and loyal, seeking
to showcase skill-set and supervision experience. Show commitment to ongoing professional and technical
development; by way of online courses and other means. Ability to multitask, meet deadlines set by
administration.
AREAS OF EXPERTISE
Software Applications
Relationship Building
Problem Resolution
Network Administration
Project Management
Training and Mentoring
Team Collaboration
Testing / Administration
Leadership/Team Building
Policies / Procedures
Documentation Management
Effective Communications
PROFESSIONAL EXPERIENCE
2011 - Present: MOUNT NITTANY PHYSICIAN GROUP, State College, PA
Applications Specialist II
Specialize in Allscripts Enterprise version 11.4.1HF15 systems administration
Successfully manage projects surrounding HL7 interfaces, auto-registration, and Clearwave check-in Kiosks
for business locations
Utilize SQL, Excel, and EDGE to run complex reports and manipulate data to create dashboards for ease of
usability for administration and staff
Develop and implement Allscripts Enterprise electronic health records for a physicians group of 100+
providers
Provide first class customer and client service including correspondence with providers, nurses, and health
care administration
Setup and support the network infrastructure, password reset as well as PC troubleshooting and repair
Ensure solid vendor management in an effort to uncover new solutions to issues
Implement Dragon 360 V12 Network edition and Fluency by MModal to 85+ providers as well as
management of provider voice profiles and accounts
2006- 2011: OLYMPUS NDT, State College, PA
Manufacturing Technician
Engraved and certified final tests for all Industrial Phased Array Ultrasound Transducers
Collaborated with engineering and production teams to evaluate and discuss solutions for discrepant
materials
Effectively streamlined Phased Array Transducer production lines utilizing LEAN Manufacturing
Provide first rate customer and client service in a professional and courteous manner
2002 - 2006: KINTEK CORPORATION, Clarence, PA
Manufacturing Technician
Provided exclusive support with regard to software and hardware issues on various types of computers
and programs
Responsible for ensuring effective machining, assembly, and performing repairs to Transient State Kinetic
Analysis Instruments
Ensured reconciliation and resolution for software and hardware issues for various types of software
programs
2. DANIEL HOCKENBURY
dhockenbury@mountnittany.org / 814-571-1593
EDUCATION / ACHIEVEMENTS
Diploma, Network Administration, Vista College
Certificate, Information Sciences and Technology, Penn State University
Certificate, Business Administration, Penn State University
Online Course, SQL Level 2, New Horizon
Udemy Online Course, Java Script
IT SKILLS/Classes: A+ Certification / CompTIA Network + / Allscripts Enterprise / Windows Server 2008
Network Infrastructure Configuration / CompTIA Security / HTML / Dragon Nuance Medical Edition / SQL
Database Design / Fluency Direct from MModal/ASP.NET/Java Script
