1. Arvind Sharma
100-B L.I.G Flats
Rampura Lawrence Road
M: +91-995 877 2293
E: arvind.sharma1986@outlook.com
Summary
I am a hard-working, motivated professional with loads of initiative and enthusiasm. My background in
Electronics & Communications engineering gives me an insider's perspective when it comes to engineering-
related industries, and my business development experience has given me extensive experience in
facilitating B2B relationships.
Thriving in a fast-paced environment, I am a strong negotiator and networker, and very much a 'big picture',
strategic thinker. Above all, I am looking for a stimulating position in an energetic and supportive team
where I can continue to make a transition from engineering to a strategic business development role.
Education
Maharishi Dayanand University Gurgaon,
Haryana
Bachelor of Engineering Technology§
Graduated: 2005-2009
Ramjas School New
Delhi, India Higher School Certificate
Graduated: 2004
Aggregated Score: 70%
Work Experience
Feb 2014 - Present: Manager Business Development
Tertiary Packaging Co. New Delhi,
India
Tertiary Packaging Co. provides world-class industrial packaging services to national
clients.
Responsibilities
• Maintain strong relationships with key contacts in existing accounts and develop
new accounts
• Liaise between the technical team and clients, as well as senior management.
• Identify market trends, gaps and niches
• Leverage my technical and industry-specific knowledge to develop strategic
business development plans and B2B sales strategies

2. • Develop incentive and marketing programs for customers.
• Business prospecting and bidding.
• Conduct client presentations and negotiations
• Provide quotes on major projects and manage account transitions.
Achievements
• Exceeded sales targets by over $200K
• Broadened client base by 30 per cent
• Increased profile and improved branding for the business.
December 2010 - January 2014: Acting Team leader
iYogi Technical Services Pvt Ltd.
iYogi Technical Services Pvt Ltd. is a leader in on demand technical support.
Responsibilities
• Provided asset management support to designated plants
• Performed team performance monitoring.
• Liaised with all departments to assist with sales, management, administration
and HR.
• Conducted examination to improve the team knowledge base and performance.
• Implemented team building and improve work flow fundamentals. .
• Mentor the team to achieve targeted goals.
August 2009- November 2010: Technical Support Engineer
Icon Analytical Equipment Pvt Ltd.
It’s a leader in providing Analytical (Nano-Technology) equipment and services to national clients
Responsibilities
• Manages the complete LAN setup of the organisation & responsible for ensuring the
End to End quality.
• Provide the On Call/Remote desktop support for desktop applications and security
solutions
• Client record maintenance in enterprise management tools and software e.g. ERP, CRM
(iMantra).
• Provide quality single point of contact and communication between all teams of the company,
partners and 3rd party support with defined customer contact points.
• Ensure close collaboration, coordination and synchronization with the Account Lead and
Technical Team Leads, so that processes and linkages between Technology teams are
strong and adhered.
And gain expertise in below fields:
Set-up & Install: Instant support for computer components like software applications, printers,
networking devices, scanners and other peripheral devices.
Diagnosis & Repair§ : Resolve the conflicts and compatibility issues with software applications
or hardware running on your computer and customize the applications as per your need.
Virus & Spyware Removal§ : Install security software, remove viruses, and schedule scans to
protect data and online identity from spyware, viruses and other security threats.

3. PC Optimization: Support for optimizing the PC to double the speed of your computer and
improve its performance by enhancing the computer security settings.
MS Office: Support for all the MS office utilities including Word, Excel, Power Point and MS
outlook (Including pop3 and IMAP support).
Skills
Software Proficiency Experience
Word Advanced 7 years
Excel Advanced 4 years
Outlook Advanced 6 years
PowerPoint Advanced 6 years
Windows 7, 8, 8.1 & 10 Advanced 5 years
Interests
 Listening to music : Brings me joy, positivity and enthusiasm,
 Swimming, Cycling & Cricket : Keeps me fit and healthy.
 Gardening : It keeps me close to nature.
References- Available on Request.