1. José Elías Almeda
Urb Sol y Mar | 419 Calle Paseo del Mar | Isabela, PR 00662 | Phone: 787-431-6858
E-mail: joealmeda@hotmail.com
Customer Service Professional
Leadership | Teamwork Minded | Customer Oriented | Results Driven | Quick Learner | Highly Dependable
Seasoned professional with 20+ years experience in the retail industry; ranging from sales associate, to store setup
associate to supervisory roles. Since 1996, I have worked for The Home Depot, the world's leading hardware retail
chain. Starting in Chicago, I began as an electrical department associate and was promoted within 6 months to
department supervisor. When the opportunity came to help open a new location, I was on board to gain the
experience and knowledge to further my career. After 18 months with the companyI saw the chance to do something
exciting and was chosen to help setup and establish The Home Depot as a company in Puerto Rico. I was key in
helping to lay out and choose the product line up for the first store to open in the Caribbean. I was present and
helped negotiate key terms and conditions for various vendors which led to the store earning record sales not only
locally but within the company. Since then I continued to work for Home Depot and was part of the initial
managementteam for 3 of the 8 stores in Puerto Rico.Over the course ofthose years I gained knowledge not only in
retail but in networking, SAP, as well as leaderships skills which emphasize teamwork which would make me an
asset to any company.
Education
Purdue University Psychology and Education 1992-1993
(Hammond, IN)
Ball State University Education 1991-1992
(Muncie, IN)
Work Experience
Home Depot (Mayaguez, PR)
Merchandising Department Supervisor (Flooring) Feb 2013-Jun 2015
• Ordering and managing store inventory using SAP.
• Supervising associates on daily tasks assigning work lists and following up.
• Responsible for maximizing department profitability by ensuring in stock and following up on
Purchase Orders.
Night Operations Supervisor Feb 2010-Feb 2013
• Supervising and managing associates in order to ensure store readiness.
• Receiving and managing logistics of merchandise using SAP.
Operational Department Supervisor Feb 2006-Feb 2010
• Managed back end operations which included vault, ordering of store use supplies.
• Basic wiring and installation of computer terminals and basic networking.
• Data entry of employee information and payroll.
• Troubleshooting system errors and was key liaison between Store support(Atlanta)
and Store whenever store operations were affected.

2. Merchandising Department Supervisor (Hardware) 2000-2006
• Was very involved in the interviewing and recruitment of over 150 employees for the store
opening
• Ordering and managing store inventory.
• Supervising associates on daily tasks.
Home Depot (Carolina, PR)
Assistant Store Manager 1998-2000
• Was very involved in the interviewing and recruitment of over 200 employees
• Negotiated contracts which included cost and profit margins, conditions pertaining to logistics,
and other key elements which benefited both Home Depot and vendors as well as ensuring
quality of product.
• Hired and trained associates in the first Home Depot store in Puerto Rico emphasizing
customer service and Home Depot values.
• Helped choose and layout merchandise from submissions by various vendors.
• Controlled and managed inventory within established parameters.
• Managed daily store operations.
Home Depot (Chicago, IL)
Merchandising Department Supervisor 1996-1998
• Ordering and managing store inventory.
• Supervising associates on daily tasks.
Skills
 Proficient with Microsoft Office (Word, Excel, Power Point, Publisher)
 Document translation
 Basic Networking
 Data Entry
Languages
 English (fluent) written and oral
 Spanish (fluent) written and oral
Licenses and Certificates
 Forklift operator (Propane, Prime Mover, Reach Truck, Order Picker, Electric Pallet jack)
 HHM (Hazardous Waste Management)
 OSHA Training
Awards
 Customer Service Awards
 Sales Goal Awards
Volunteer Work
Team Depot– Various projects involving community service such as rehabilitating retirement homes, day
care centers (ESPIBI Mayaguez),Veterans centers, schools, shelters.
References
Available upon request