1. Jillian D. Nelson
1502 Dauphin St Apt 3 Mobile, Al 36604
(251)447-1191
MsJillianNelson@gmail.com
Objective To learn and apply what I have learned to better assist me succeed within the company
and be a better assetas an employee.
Skills  T en- Key Skills
 Keyboarding
 Proficient with Microsoft Word
and Excel
 Intermediate with Microsoft
PowerPoint
 Basic computer skills
 CPT
 ICD-9
 HCPCS
 Medical T erminology
 HIPPA Knowledgeable
 Medicare and Medicaid
 Office Skills
Education Virginia College ofMobile Oct 2012-Aug 2014
Medical Billing and Coding
University ofAlabama at Birmingham Aug 2004- May 2006
Degree not obtained
Williamson High School May 2004
High school diploma
Experience Mobile County Health Department
Billing Specialist I Mobile, AL March 2014- Present
Verified insurance, Send out for referrals, Blue Cross and Blue Shield rejections,
Medicaid rejections,Medicare Flu, post payments for all payers i.e.BCBS, Aetna,Tricare.
Mobile County Health Department
Extern Mobile, AL Jan 2014- Feb 2014
Verified insurance, Send out for referrals, Blue Cross and Blue Shield rejections.
Amsher
Collector Birmingham, AL August 2010- June 2012
To assist debtors with options to pay theirmedical debtfor various clients.
SITEL
T echnical Support Birmingham, AL June 2009- August 2010
To assist customer with technical issue that they havewith their cell phone or their
broadbandcard. To replace orders for the equipment for Verizon Wireless.
SITEL
Customer Service Birmingham, AL May 11, 2008–June 2009

2. To assist customer with billing and equipment issues for client, Verizon Wireless.
H and R Block Seasonal
T ax Professional Birmingham, AL December 2007- April 2008
To assist clients with filling state and federal income taxes.
Teletech
Customer Service Birmingham, AL July 2007- Feb. 2008
To assist customers with uploading photos, placing orders, and tracking order for online
photo company Snapfish.
H and R Block Seasonal
T ax Associate Birmingham, AL December 2006 –April 2007
To assist clients with filling state and federal income taxes.
Compass Bank
Proof Operator Birmingham, AL May 2005 –December 2006
To encode checks and deposit slips so that the customeraccounts could be balanced for
the money that was debited or credited that business day.
Honors and
Awards
President's List
Perfect Attendance
President ofCoders on the Mark
4.0 GPA
References Edkendia Brooks Whitaker (205) 306-8687, Jenekia Thompson (251) 518- 8449,Naliah
Gable (251) 508-4015.