1. Tameka Jibowu
1511 Woods Ave Normal, IL 61761 Cell: 773-431-7451 tajibowu@gmail.com
C u s t o m e r s e r v i c e p r o f e s s i o n a l w i t h m a n a g e m e n t e x p e r i e n c e a n d o v e r t e n
y e a r s o f e x p e r i e n c e w o r k i n g i n f a s t p a c e d e n v i r o n m e n t s .
Core Strengths
INTERPERSONAL TECHNICAL OPERATIONAL
ProfessionalDemeanor
CustomerService Oriented
Excellent Listener
Self-Motivated
Fast Learner
MS Office Suite
SwitchboardPhone Operation
Internet Navigation
CommercialVehicle Operation
Cash Handling, Store
Operation Procedures
Event Coordination
Facilities Management
Experience
Uber Partner Chicago, IL 10/2014-present
Independent Contractor
Receive request via an app, of the location of the passenger.
Respondto the request, andpickthe customer up, andtake he or she to the destination requested.
AI Bus Service Skokie, IL 05/2013-8/2014
School Bus Operator
Transportedchildren to andfrom schoolin a safe andtimely manner.
Operatedbus in a professionalmanner andaccording to dot regulation.
Maintaineda clean andorderly bus.
Pace Suburban Bus Service Evanston, IL 5/ 2011 - 9/2012
Bus Operator
Transportedpassengers to andfrom their designatedstop, following a preplannedroute andaccording to a
definite time schedule
Regulatedheating equipment and ventilation of bus for comfort of passengers.
Operatedbus carefully andin compliance with traffic regulations.
Assumedresponsibility for the safetyof allpassengers in loading, unloading.
Maintaineda professionaldemeanor at alltimes
Northshore Transit Skokie, IL 8/2010 – 5/2011
School Bus Driver
Transportedstudents safely to andfrom school.
Operatedbus carefully andin compliance with traffic regulations.
Maintainedorder of the students on the schoolbus during trips.
Inspected andswept bus in order to maintain a clean bus.
Food Stuffs Evanston,IL 6/2005 – 10/2010
Customer Service Representative
Provided excellent customer service to store guests.
Assisted managers with daily revenue generating tasks.
Prepared deli case with an assortment of gourmet foods.
Cleaned and stocked deli cases according to procedure, utilizing proper signage.
Maintained working knowledge of deli recipes and prepared foods.
2. Operated cash register as needed, followed all front end and cash accountability procedures.
Trained other staff as necessary.
Received product deliveries, ensuring order and invoice accuracy.
Maintained back-stock areas according to department standards.
Assisted managers with catalogs and coding invoices according to procedure.
Performs other duties as assigned to meet business needs.
New Office for Hire Chicago, IL 3/2005 – 6/2005
Recruiter
Utilized on-line recruitment tools to source candidate résumés according to positions that were available for
recruitment.
Cold calledqualifiedcandidates to inform of job opportunities and to determine levels of interest of candidates.
Provided candidates information about the company and positions.
Set upinitial interviews with candidates.
Northwestern Business College Chicago, IL 8/2003 - 3/2005
Student Records Assistant
Assisted former and current students with confidential record inquiries.
Filed student records and other information.
Assistedwith other administrative duties i.e. answering phones, handling student inquiries, customer service, etc.
Kinko’s Chicago, IL 1/2001 - 7/2003
Key Operator, Customer Service Representative
Provided excellent customer service to guest.
Handled orders from start of transaction to completed point of purchase.
Was accountable for producing high quality print documents for customers (i.e., résumés, wedding invitations,
brochures, etc.).
Generated and completed daily sales reports.
Professionally handledcustomerinquiries andcomplaints.
Hollywood Video Chicago, IL 11/1997 – 12/2000
Customer Service Representative, shift manager, Assistant Manager
Assistedcustomers with various movie selections.
Maintaineda clean environment.
Filed movies in proper alphabetical order.
Delegated task among employees toensure an effective runningshift and store.
Made bank deposits, and change inquiry for store.
Generated daily sales report,batched out credit card transactions,and made nightly sales deposits.
Set alarm and locked storeup at the end of thenight.
Made sure storewas prepared for open manager.
Education
Northwestern Business College Chicago, IL
Associate Degree, Applied Sciences
-Business Administration with Entrepreneurship Emphasis, March 2005
-Massage Therapy, March 2009