1. Ryan O’Coin
Ryan.ocoin@maine.edu
(508) 244 8068
12 Deane Street
Portland, ME 04102
Education:
University of Southern Maine Portland, Maine
Bachelors of Science, Economics September 2012 – Present
Experience:
Enterprise Holdings Portland, ME
Returns Agent May 2015 – September 2015
 Greet all customers using prescribed, appropriatedialogue as they arrive on the lot.
 Advise and review rental charges; and providean accurate receipt to thecustomer.
 Provide information in a professionaland courteous manner regarding transportation to theairport terminal. Thank
customers using theprescribed dialogue.
 Inquire about service, satisfaction and document dissatisfaction.
 Complete a service alert for any mechanical and or body damage communicated by the customers.
 Identify and tag vehicles that have been flagged for grounding or preventativemaintenance and verify their movement
to the proper lot location.
Nelson Property Services Westbrook,ME
Laborer June 2015 – Present
S.L. Petrucci Landscaping Wellesley, MA
Site Foreman May 2008 - 2014
 Job siteLeader for S.L. Petrucci for crew of up to three laborers
 Delegated work accordingly to each laborer on a daily basis
Volunteer Work
 Sean Dooley Massachusetts State Representative campaign. December2013
 Youth Instructor, WalpoleLittle League, instructingboys ages 8-12. 2009-2010
 Jerry Anzalone’s WalpoleYouth Baseball TrainingClinic, instructingboys ages 8-12. 2009-2010
Skills:
 Organization andTaskcomprehension
 Property andCasualty Insurance Knowledge
 Great Customer Service andconversation expertise
 Microsoft Word, Excel,Access, PowerPoint, ProfessionalEmail Services
 Expert knowledge of all aspects of diabeticmanagement. SpecifictoTechnology, Medication, Education,andTeaching
 Great comprehension ofthe SpanishLanguage
 Carpentry