Carl Perkins has over 20 years of experience in dealership management, specifically in service and parts departments. He is proficient with numerous automotive software applications and has knowledge of multiple vehicle brands. He seeks a retail manager or assistant manager position where he can utilize his management, customer service, and retail industry experience. His work history includes several roles as a service manager overseeing technicians and inventory, as well as experience as an automotive technician and service writer.

1. Carl J Perkins
50 Turkey Trot Lane
828-678-1235
CARLPERKINS41@GMAIL.COM
____________________________________________________________________________
Objective
A position as a Retail Manager or a Assistant Manager in a facility that provides opportunity
to capitalize on my management and customer service skills as well as my experiences with
the retail industry
Qualifications
 20 + years in dealership management experience in Service and Parts departments.
 Proficiency with numerous automotive software applications (CDK GLOBAL, ADAM
SOFTWARE, REYNOLDS/REYNOLDS, ALL DATA, MITCHELL ON DEMAND)
 Knowledge of multiple franchised vehicles such as GMC, Chevrolet, Buick, Ford,
Honda, And numerous other makes
 Certifications in: Ford, Chevrolet, Honda, Good Year, Midas, Technician, and other
Customer Service Recognition
 25 years’ experience as an automobile technician.
Work History
Service Manager
07/2014 - 1/2016
Burnsville Chevrolet
627 West Main Street
Responsible for Full Service Department.
Oversaw All Service Personnel And Technicians, Inventory of Parts, Tools and other Materials.
Used Database to track all records regarding maintenance and inventory.
Responsible for offering top level customer service to clients.
Maintained relationships with vendors necessary to operations.

2. Service Manager
05/2013 - 07/2014
Blevins Ford
1136 USH 11
Gouverneur NY 13642
Responsible for Full Service Department.
Oversaw All Service Personnel And Technicians, Inventory of Parts, Tools and other Materials.
Used Database to track all records regarding maintenance and inventory.
Responsible for offering top level customer service to clients.
Maintained relationships with vendors necessary to operations.
Service Manager
10/2011 - 1/2013
Rishe’s Auto Service
Ogdensburg, NY 13669
Responsible for Full Service Department.
Oversaw All Service Personnel And Technicians, Inventory of Parts, Tools and other Materials.
Used Database to track all records regarding maintenance and inventory.
Responsible for offering top level customer service to clients.
Maintained relationships with vendors necessary to operations.
Service Manager
07/2010 - 02/2012
Mahoney's Auto Mall
Potsdam NY 13676
Responsible for Full Service Department.
Oversaw All Service Personnel And Technicians, Inventory of Parts, Tools and other Materials.
Used Database to track all records regarding maintenance and inventory.
Responsible for offering top level customer service to clients.
Maintained relationships with vendors necessary to operations.
Service Manager Assistant
07/2007-7/2010
Folsom City Midas
Folsom, CA 95630
Responsible for Assisting Service Manager and Service Department
Also Acted As Floating Service Manager At Another Midas Facility In Separate Location.
Oversaw Service Personnel And Technicians, Inventory of Parts, Tools and other Materials.
Used Database to track all records regarding maintenance and inventory.
Responsible for offering top level customer service to clients.
Maintained relationships with vendors necessary to operations.
Automotive Technician
07/2005 – 06/2007
Goodyear Warren Tire Service Center
Glens Falls, NY
Responsible for correct and accurate diagnostics on automobiles ranging in scope from steering and suspension,
braking systems, drivability, tires, and performance.
Performed Scheduled Routine Maintenance on vehicles for clients in a timely and professional manner.
Safety Coordinator
Responsible for ensuring all materials are handled in accordance with its OSHA Regulations.
Responsible for the correct training and supervision of coworkers in regard to all safety issues.
Reported to executive level any issues with practices, materials, or equipment and its unsafe use or state of repair.

3. Automotive Technician
07/2005 – 06/2007
Goodyear Warren Tire Service Center
Glens Falls, NY
Service Writer
Interacted face to face with clients to accurately determine client needs on a case to case basis while maintaining
superb customer service.
Safety Coordinator
Responsible for ensuring all materials are handled in accordance with its OSHA Regulations.
Responsible for the correct training and supervision of coworkers in regard to all safety issues. Reported
to executive level any issues with practices, materials, or equipment and its unsafe use or state of repair.
Automotive Technician
09/2003 – 07/2005
Della Honda of Glens Falls
Glens Falls, NY
Responsible for correct and accurate diagnostics on automobiles ranging in scope from steering and suspension,
braking systems, drivability, tires, and performance.
Performed Scheduled Routine Maintenance on vehicles for clients in a timely and professional manner.
Responsible for drafting maintenance invoices for clients’ necessary repairs.
Acted as liaison between technician and client, would report issues to client and suggest potential resolution to the
customers’ satisfaction.
Service Writer
Della Honda of Glens Falls
Glens Falls, NY
09/2003 – 07/2005
Interacted face to face with clients to accurately determine client needs on a case to case basis while maintaining
superb customer service.
Service Manager
06/1998 – 08/2003
Mahoney’s Honda
Potsdam, NY
Responsible for Full Service Department.
Oversaw Eight Technicians, Inventory of Parts, Tools and other Materials.
Used Database to track all records regarding maintenance and inventory.
Responsible for offering top level customer service to clients.
Maintained relationships with vendors necessary to operations.