1. LINDA J. OBIE
14 W. Bijou, Colorado Springs, CO 80903
Cell: (719) 761-5918
Email: lindaobie47@gmail.com
OBJECTIVE​: I would like to be in a position that allows responsibility and attainable goals, in an environment that
assist in helping others obtain their needs as a Customer Service Representative. I have over six years in customer
service and feel that I would be a great asset to your company.
WORK EXPERIENCE​:
06/2015-02/2016 ​Bent County Colorado Coalition for the Homeless, ​Las Animas, Colorado Contact: Tammy
Tamelich 719-662-1112 ​Server Resident Aide Volunteer
09/2009-07/2010 ​Tomahawk Auto Truck Stop​, Fountain, Colorado Contact: Carmen or April, (719) 382-5472
Customer Care Associate
12/2006-07/2008 ​USPS/UPS​, Colorado Springs, Colorado Contact: Karen Knight, HR Phone: 719-570-5411
Casual Seasonal Carrier
05/2005-05/2006 ​SMI/K&H Global Services​, Fort Carson Contact: Jacques Rodriguez, VP Phone: 800-384-3651
Administrative Assistant
07/2004-02/2005​ GMH Military Housing​, Fort Carson Contact: Kevin Ullom Phone: 719-579-1606 ext. 19
Dispatcher
06/2003-12/2003 ​Kelly Services​, Colorado Springs, Colorado Contact​: ​Employment Verifications Phone:
1-800-367-5690 Employer Code: 11336
Dental Claims Customer Care
1/2001-5/2002 ​Telespectrum​, Colorado Springs,
Contact: Gail Robillard-Rivera Phone: 1-800-869-3557
Tele-Sales IT Sales Support-Contract
09/1999-03/2001 ​Premiere Conferencing​, Colorado Springs
Contact: Lynne Crow or Shirley Beasley, Phone: 719- 527-0190
Reservations
EDUCATION ACQUIRED:
Pima Medical Institute Medical Assistant
Thomas Education Fitness and Nutrition
Mansfield Business School General Business Management
Widefield High School High School Graduate
SKILLS ACQUIRED​:
-Food Server
-Food Prep
-Maintenance

2. -Housekeeping
-Cash handling
-Scale Attendant
-Maintenance
-Daily Sales Reporting
-Process Payroll utilizing Excel 2005 Spreadsheet.
-Process new employees, I-9, W-4, personal data sheets, entrance interviews, badges and various other office
duties.
-Assisted military families with maintaining their quarters by dispatching work orders.
-Utilized MRI system, J.D. Edwards software, Call Master telephones and Nextel radios.
-Issue Self-Help supplies to soldiers and families.
-Inform the mayors of villages, set up terminex appointments, relay emergencies to proper authorities, and various
other office duties.
-Took incoming inquiries from dental/vision offices, government employers and beneficiaries on dental/vision
coverage, benefits, adding new subscribers and status of claims.
-Reprocessed dental claims using CDT-4 coding system.
-Utilized Internet, Access, and NT Windows.
-Worked with Deluxe Business Checks up selling business check products to Wachovia/First Union bankers, new
accounts and reorders, utilizing Emerald banking system, Lotus Mail, Deluxe website and NT Windows Microsoft
ordering system.
-Achieved accuracy and availability award within first eight weeks.
-Volunteered for the Walk for Life Programs.
-Assisted sales associates with technical support issues they had with the Compaq Business Partner site.
-Utilized templates, issued passwords, troubleshooting guidelines and verified account accessibility.
-Worked with company based programs to include; Call Tracker, Excel, Siebel, Remedy, Outlook Express, Internet
and Word Document.
-Multi-tasking and intermediate computer knowledge necessity to perform tasks.
-Ability to work in a fast paced environment, make quick and timely decisions, excellent written and verbal
communication.
-Completed the My Customer service in excellence program.
-Involved in preparation of the conference and effectively communicating to team members the call flow of
conference.
-Troubleshoot client issues and document appropriate information to schedule a call.
-Essential duties included assisting and educating both internal and external clients, assisting with finance on billing
inquiries, setting up new customers from sales department with profiles and products.
-Excellent customer service skills, articulate, good written and verbal communication.
-Proficiency with Windows 2000, Internet, FoxPro, Tesla, and Outlook Express.