1. 42397 Via Azalea Temecula, CA. 92592 (760)855-6801 Jess.darling@hotmail.com
Jessica D. Stonebraker
Career Profile
Inspiring, motivated leader with a passion to drive customer experience, operational execution and total store
results. Record of talent development and achieving total store success across several locations in San Diego
and Riverside markets. Ability to identify growth potential within a business and turn it toward profit by
increase in total sales, visual merchandising and reducing store loss/shrink.
Notable managerial qualities:
 Retail Store Operations
 P&L Management
 Budgeting & Cost Controls
 Shrink Reduction/Loss Control
 Proficient in ACES scheduling tool
and BlueDay tech.
 Customer Service Excellence
 Teambuilding/Training/Supervision
 Inventory Management
 Merchandising/Visual Strategies
 Proficient in all Microsoft programsand POS
Work Experience
2008-Present Limited Brands-Victoria’s Secret Temecula,CA.
Product Manager
 #1 volume store in the district at $12m/annual revenue store trending +17% to Ly this year.
 Promoted to Product manager role due to outstanding results in developing talent, growth in total
sales and overall understanding of company policy.
 Attracted, developed and retained high performing visual and merchandise flow team with positive
outlook and open lines of communication, successful in building internal bench strength for
promotion.
 Delivered highest standards of training and delivery of outstanding customer experiences, with
customer loyalty of 4% highest in district and highest tender share with credit.
 Has highest standard for visual execution and store is used as training for new members of
management across district/region.
 Facilitated on-boarding sessions with new members of management for multiple stores in the
district/region.
 Awarded store highest honor of being “Platinum” on year to date numbers for 2014-2015 store
ranking in top 100 of company. Currently holding “Platinum” status this year.
 Communication skills are exemplary and focused on alignment of clear goals and total store success.
Brand Delivery & Operations Manager
 Promoted to Brand Delivery & Operations Manager in $4-6m/annual revenue store due to achieving
highest store total results and overall training accomplishments.
 Gained insight into business reporting and developed action plans that lead to smarter use of store
replenishment tools, growing total store annual volume and achieving highest coveted honor of top
store “Platinum” recognition in multiple locations.
 Increased overall conversion across multiple locations up tp 10% over LY by leading team with
forward thinking and leading expectations with goal-setting and motivation.

2.  Excelled in building and motivating management and hourly teams. Developed many entry-level
associates to leadership positions and quickly became one of the primary trainers of new store
managers across the district.
 Maximizes total store potential by spending majority of scheduled time on sales floor delivering
highly satisfying customer experiences, providing coaching and feedback to team. Earning top
recognition from sales associate body in our annual store survey.
 Implemented and reinforced system to reduce Store shrink/loss across multiple stores in San Diego
market. Educating and enforcing policies to include a monthly assessment in stores and using that
tool across locations to decrease shrink to below 1% and increase awareness within the teams.
Store Manager
 Volume $0-2m/annual revenue, store was among top performing “Platinum” store in company
overall performance and growth over LY.
 Annual conversion percentage +7% over LY goal with the focus on educating and using motivation
to encourage reaching bold goals.
 Achieved exemplary results in overall customer service survey scores of 100% and store was used as
core store to develop skills in customer service and coaching effectively.
 Store achieved highest decrease in Shrink/loss across company, at or below 1%.
 Developed/planned out weekly conference call topics for district on how to reach bold goals with
customer surveys. Partnered with stores to maximize opportunities in their surveys by coming up
with development plans to improve them across district/region.
 On boarded and trained multiple store managers and served on a trainer team to develop
underperformers in district.
 Facilitated district workshops with an emphasis on loss prevention, customer sale lead, visual
merchandising and merchandise flow to increase productivity and decrease expense.
Education
2012-2014 University of Phoenix, Online, CA. Worked toward AA, Business