1. FRANK T. MOTOVIDLAK
303 Central Ave.
Langhorne, PA 19047
Home: 215-750-0701 Cell: 215-500-9974
PROFESSIONAL EXPERIENCE
THE VANGUARD GROUP, Malvern, PA 2004-Present
QDRO Determination Supervisor
Grew department from 50 to 130+ QDRO clients and added 75 Beneficiary Determination clients without increasing
staffing levels. This was accomplished by streamlining our service offering and creating databases to manage caseloads.
♦ Manage team of QDRO Administrators responsible for 130 Jumbo and Large market institutional clients with
approximately $80 billion in qualified retirement plan assets.
♦ Subject Matter Expert and one of the primary contacts for the QDRO service.
♦ Present the QDRO determination service to internal and external client contacts. Implement and elevate to the new
service.
♦ Interview job candidates and train new hires.
♦ Conduct monthly one-on-one meetings, mid-year appraisals and year-end performance reviews for Crew.
♦ Discreetly handle all aspects of QDRO Determination for Vanguard Crew and Principals, including phone calls,
reviewing orders, making determinations and all correspondence.
♦ Perform quality assurance on QDRO Determinations made.
♦ Dispute resolution for escalated calls.
♦ 2005 VUE Initiative of the Year award and Great Leader award.
Beneficiary Determination Service Owner
♦ Oversee team of Administrators responsible for 75 Jumbo, Large and 403(b) institutional clients, including several
loyal billion-dollar clients.
♦ Subject Matter Expert and primary contact for the service, consulting for all departments within Vanguard.
♦ Liaison to the ERISA Legal department for all complex, ambiguous or contested beneficiary cases.
♦ Perform quality assurance on Beneficiary Determinations made.
♦ Administer training sessions for all Crew in Determination Services, as well as the Life Events phone team.
♦ Created a “Best Practices” document based on problem cases to supplement our beneficiary determination procedures.
Project Manager: Enhanced Beneficiary Determination Service
♦ Coordinated and executed the migration of 59 existing beneficiary determination clients from various client teams in
Recordkeeping Services to our centralized team.
♦ Present the beneficiary determination service offering in-person and through conference calls to each existing
determination client, as well as any new clients interested in the service. These meetings are with primary decision
makers including HR directors, benefits managers, corporate lawyers and ERISA counsel, as well as our own
relationship managers and client teams.
♦ Conduct presentations regarding the service offering to dozens of Crew members attending the Strategic Retirement
Consulting department’s study group sessions. Crew in attendance represent all levels and many business areas.
TOWERS, PERRIN, FORSTER & CROSBY, Voorhees, NJ 2000-2004
Senior QDRO Specialist
♦ Prepared and processed time and expense statistics for monthly billing to clients.
♦ Advised and administered QMCSOs (Qualified Medical Child Support Orders) for Health and Welfare plans.
♦ Reviewed and administered Powers of Attorney and Letters of Guardianship.
♦ Advised and counseled attorneys, participants, and alternate payees, intervening in crisis and conflict situations and
assisting, coordinating, executing, and qualifying QDROs (Qualified Domestic Relations Order).
♦ Enforced compliance with REA, IRC, and ERISA, as well as retirement plan requirements.
♦ Resolved problems and responded to pension and health and welfare plan inquiries in timely and accurate manner.
♦ Coordinated subpoena responses while meeting strict deadlines.

2. Frank T. Motovidlak
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PRICEWATERHOUSECOOPERS, Little Falls, NJ 1999-2000
QDRO Benefit Analyst
♦ Advised and counseled attorneys, participants, and alternate payees, intervening in crisis and conflict situations and
assisting, coordinating, executing, and qualifying QDROs (Qualified Domestic Relations Order).
♦ Enforced compliance with REA, IRC, and ERISA, as well as retirement plan requirements for cash-balance, defined
benefit and defined contribution plans.
♦ Resolved problems and responded to pension and health and welfare plan inquiries in timely and accurate manner.
♦ Coordinated subpoena responses while meeting strict deadlines.
♦ Performed role of Subject Matter Expert:
- Created and administered Job Specific Assessment Testing for all QDRO analysts and specialists.
- Maximized reporting by developing, testing, and implementing QDRO Case Management database.
CERIDIAN BENEFIT SERVICES, Princeton, NJ 1996-1999
Senior QDRO Benefit Analyst
♦ Advised and administered QDROs against union and salaried pension and savings plan for active employees, and
retired and vested plan participants for Fortune 100 clients.
♦ Investigated and resolved problematic situations, ambiguous or missing information and incorrect or improperly
processed documents.
♦ Reviewed court orders for validity and compliance with Federal, State, and IRS regulations.
♦ Performed calculations for pension estimates, including all research of participants’ historical and payroll data.
♦ Conducted in-house QDRO training workshops.
♦ Volunteered to help create systems-generated letters, improving overall efficiency of QDRO department.
BFN BENEFITS, Moorestown, NJ 1993-1996
Senior Benefits Analyst/Dental Claims Supervisor
♦ Provided benefit services and administered the following union and salaried benefit plans for active employees and
retired and vested plan participants:
- Medical, dental, vision, and prescription drug plans - COBRA
- Flexible spending and dependent care programs - Disability issues
- Flexible benefits plan for active salaried employee - Subrogation
♦ Counseled clients on eligibility and resolved nonroutine questions and problems on eligibility coverage and claim
filing.
♦ Supervised teams, screened applicants, and trained new employees.
♦ Conducted out-of-house employee benefit meetings and in-house training of Stop-Loss reinsurance claims
procedures.
♦ Maintained 99% accuracy rates when audited by Reinsurance carriers.
♦ Utilized UNIX on daily basis to print checks and EOBs, generate reports, and run back-up tapes for entire company.
EDUCATION
♦ Bucks County Community College, 1988-1990