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Jesse Crump
Business and Technology Instructor and Facilitator - STANLY COMMUNITY COLLEGE
Albemarle, NC 28001
jessecrump72@gmail.com - 704-982-5383
Motivated business professional currently pursuing Master of Science and Leadership looking to
obtain a Management position. Possess 8 years in customer service roles with instruction and
leadership roles. Proven client relations track record in fast-paced environments.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
WORK EXPERIENCE
Business and Technology Instructor and Facilitator
STANLY COMMUNITY COLLEGE - Albemarle, NC - August 2014 to Present
Teach Computer Information Technology and Business Administration Continuing Education and Curriculum
courses at Albemarle Correctional Institute.General duties will include classroom instruction, lab instruction
and oversight, research in subject issues and industry trends, evaluation of student progress, development of
instructional plans, and retention of students.
General Contractor Assistant
CRUMP CONTRACTING SERVICES - Albemarle, NC - January 2006 to January 2015
Assist the General Contractor with general duties. Remodeling homes and adding addition to existing homes.
Scheduled all contractors and materials deliveries.
Performed regular job site observations to provide direction for all general contractor personnel.
Flooring Customer Service Representative
CRUMP CONTRACTING SERVICES - Albemarle, NC - October 2012 to November 2014
A Customer Service Associate primary responsibility is to give prompt and friendly customer service to Lowe's
customers by actively listening to them, answering their questions about store products, and providing
assistance in the sales floor. This position requires excellent communication skills and willingness to learn
about the products in
his/her assigned area, and demonstrate or operate Lowe's products if asked by the customer.
Tutor
STANLY COMMUNITY COLLEGE - Albemarle, NC - August 2010 to January 2013
141 College Dr, Albemarle, NC 28001 August 2010 - January 2013
Meet with students on a one-to-one, small-group, drop-in, or classroom tutoring format(s) to give learning
assistance. Attend mandatory tutor-training sessions as required by the Campus Coordinator. Attend
additional
workshops in order to obtain CRLA Certification. Assist with additional duties as needed, for example, covering
front desk, assisting with New Student Orientation, organizing materials, performing other clerical duties.
Customer Service Representative
Food Lion - Norwood, NC - August 2008 to June 2012
Responsible for assisting the store team to build sales and achieve sales goals and for maintaining standards.
Responsible for supervision of Front End Sales Assistants, Sales Associates and Service Associates as
delegated by the Customer Service Sales Manager. Train and develop Sales Associates, Sales Assistants
and Service Associates.
EDUCATION
MASTER OF SCIENCE in SCIENCE AND LEADERSHIP
Pfeiffer University - Charlotte, NC
Bachelor's in Business Management and Leadership
Pfeiffer University - Charlotte, NC
January 2013 to August 2015
Associate
Stanly Community College - Albemarle, NC
August 2010 to May 2012
SKILLS
Retail (8 years), Leadership Development (5 years), Management (3 years), Instructor (3 years)
AWARDS
Student Leadership Development
August 2012
CERTIFICATIONS/LICENSES
Microsoft Office Specialist
ADDITIONAL INFORMATION
SKILLS
Mentoring Self Motivated
Effective communication Customer Relations
Time management Classroom Discipline

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Jesse-Crump (1)

  • 1. Jesse Crump Business and Technology Instructor and Facilitator - STANLY COMMUNITY COLLEGE Albemarle, NC 28001 jessecrump72@gmail.com - 704-982-5383 Motivated business professional currently pursuing Master of Science and Leadership looking to obtain a Management position. Possess 8 years in customer service roles with instruction and leadership roles. Proven client relations track record in fast-paced environments. Willing to relocate: Anywhere Authorized to work in the US for any employer WORK EXPERIENCE Business and Technology Instructor and Facilitator STANLY COMMUNITY COLLEGE - Albemarle, NC - August 2014 to Present Teach Computer Information Technology and Business Administration Continuing Education and Curriculum courses at Albemarle Correctional Institute.General duties will include classroom instruction, lab instruction and oversight, research in subject issues and industry trends, evaluation of student progress, development of instructional plans, and retention of students. General Contractor Assistant CRUMP CONTRACTING SERVICES - Albemarle, NC - January 2006 to January 2015 Assist the General Contractor with general duties. Remodeling homes and adding addition to existing homes. Scheduled all contractors and materials deliveries. Performed regular job site observations to provide direction for all general contractor personnel. Flooring Customer Service Representative CRUMP CONTRACTING SERVICES - Albemarle, NC - October 2012 to November 2014 A Customer Service Associate primary responsibility is to give prompt and friendly customer service to Lowe's customers by actively listening to them, answering their questions about store products, and providing assistance in the sales floor. This position requires excellent communication skills and willingness to learn about the products in his/her assigned area, and demonstrate or operate Lowe's products if asked by the customer. Tutor STANLY COMMUNITY COLLEGE - Albemarle, NC - August 2010 to January 2013 141 College Dr, Albemarle, NC 28001 August 2010 - January 2013 Meet with students on a one-to-one, small-group, drop-in, or classroom tutoring format(s) to give learning assistance. Attend mandatory tutor-training sessions as required by the Campus Coordinator. Attend additional workshops in order to obtain CRLA Certification. Assist with additional duties as needed, for example, covering front desk, assisting with New Student Orientation, organizing materials, performing other clerical duties. Customer Service Representative Food Lion - Norwood, NC - August 2008 to June 2012 Responsible for assisting the store team to build sales and achieve sales goals and for maintaining standards.
  • 2. Responsible for supervision of Front End Sales Assistants, Sales Associates and Service Associates as delegated by the Customer Service Sales Manager. Train and develop Sales Associates, Sales Assistants and Service Associates. EDUCATION MASTER OF SCIENCE in SCIENCE AND LEADERSHIP Pfeiffer University - Charlotte, NC Bachelor's in Business Management and Leadership Pfeiffer University - Charlotte, NC January 2013 to August 2015 Associate Stanly Community College - Albemarle, NC August 2010 to May 2012 SKILLS Retail (8 years), Leadership Development (5 years), Management (3 years), Instructor (3 years) AWARDS Student Leadership Development August 2012 CERTIFICATIONS/LICENSES Microsoft Office Specialist ADDITIONAL INFORMATION SKILLS Mentoring Self Motivated Effective communication Customer Relations Time management Classroom Discipline