1. JEROME BAKER
4847 Braemar St Antioch, CA 94531
(687) 986-0093 jeromebaker415@gmail.com
OBJECTIVE
To provide leadership, direction, motivation and supervision of direct reports. Overseeing the training and
development of employees. Screening, interviews to hire qualified employees to the recruiting and sales team.
Monitor the status of all recruitment/sales prospects,analyze statistical recruiting data and provide input where
needed. Using my expertise to provide a clear and concise understanding of how to meet goals set forth.
SKILLS
Business Administration
 Business Communications
 Management of Information Systems
 Evaluating project performance and benefits.
Software
 Microsoft Word
 Microsoft PowerPoint Presentation
 Microsoft Excel
 Microsoft Outlook
Customer Service
 Communicating with staff and business
 Leadership/ Management
 Phone skills, interview skills
 Communication
Marketing
 Marketing Plans
 Products and Services
 Competitive Forces
EDUCATION
2014 – 2016 ITT Technical Institute Kennesaw, GA Century 21 Agent License Kennesaw, GA
Associates of Science Degree in Business Administration USMC E5
GPA 3.98
EXPERIENCE
2009 – 2016 40hrs/wks. ITT Technical Institute Kennesaw, GA
Master 2 Concord, CA
Relocated to California on an approved transfer from Georgia August 1, 2016
 Recruitment, sales,assist with retention programs, career service and support students. Conducts face-to-face or
personal interviews, telephone interviews and e-mail correspondence.Identify candidates by testing through
wonderlic to determine their educational needs,concerns and interests.
 Help employees to oversee their work to ensure compliance with policies and procedures,ethical practices, and the
guidelines of government and accrediting organizations. Closely assists and mentor’s students through the campus
outreach in job fairs and high schoolevents.
 Help to monitor the status ofall recruitment prospects,analyze statistical recruiting/ sales database.Using various
reporting systems to understand budget forecasting and provide input where needed.
 Verbally communicates approved presentations to promote programs to prospective adult and high school students
2008 – 2009 40hrs/wk. Staff Source Atlanta, GA
 Business to business correspondenceswith IDS once assignment ended which lea me to a full time position with
ITT Technical Institute in career services and beyond.
2006 – 2008 40hrs/wk. CarMax Kennesaw, GA
Repo Specialist:
 Resolve elevated customer issues/inquires and collection account disputes.
 Collect on delinquent accounts that require special handling.
 Approve or decline customer account extension requests
1993 – 2005 40hrs/wk. WFS Financial Auto Collection Corona, CA
Collection Specialist 1:
 Responsible for reducing mandatory profit and loss that have entered into recovery
 Responsible for managing a portfolio consisting of accounts that are zero to 120+ days delinquent that require legal
action to secure the collateral
1986 -1993 40hs/wks. Sheraton Hotel Los Angeles, CA