1. Ellen M. Biggs
10517 North MacArthur Blvd, #2034
Irving, TX 75063
214-228-9066
jeff.ellen@yahoo.com
Key Accomplishments
 Full cycle recruiting experience supporting a variety of businesses across the enterprise
 Experienced hiring exempt, non-exempt and class fills in Technology, Operations, Global Sourcing,
Corporate Security
 Adept at delivering strong results for clients and business partners
 Foster rapport with candidates and business partners
 Excel at time management and prioritizing in order to meet client needs
 Competent Toastmaster Accreditation 2003
 Co-Committee Chair of Recruitment @ Bank of America N. Texas Disability Advocacy Network
 Bank of America Awards:
 October 2012 Silver Award for Diversity & Inclusion work
 March 2012 Bronze Reward for Mentorship
 Silver Award December 2011, July 2011, April 2011
 Two Gold Awards Q4 2015 for Initiative Project from Staffing Leaders and Sr. Leader from
the line of business
 Silver Award from HR Exec on Initiative Project
 Board Member of employability sponsored by the Dallas Mayors Committee (October 2012 – Present)
to advance employment opportunities for people with different abilities
 Designated Disability Ambassador for Bank of America
Bank of America Corporation, NA June 2005 - Present
Vice President/Corporate Recruiter
Global Technology & Operations
Technology - Global Delivery Center of Expertise (GDCE) 2015 - Present
Operations - Shared Operations Services & Technology (SOS&T) 2011– 2015
Global Sourcing & Corp Security Investigative Services 2010 – 2011
Consumer Small Business Banking Technology & Operations 2005 - 2010
 Consult with Business Partners to understand their business; including salary challenges, associate
satisfaction training concerns, etc. in order to develop strategic hiring plans customized for each
line of business
 Design, develop and deploy strategies to source, identify top talent, influence hiring managers
and manage salary negotiations from pre-qualifying to close
 Consult with Site HR Managers and National HR Managers on hiring initiatives, line of business
challenges, associate training in addition to site closures and redeployment efforts
 Focus on Diversity & Inclusion in all hiring efforts while partnering with the business to identify
top talent
 Member of the project team to roll out the Pilot Disability Referral Program for GT&O Staffing
which was rolled out in November 2011
 Consult and partner with Senior Leaders in Dallas Operations relating to Disability hiring
 Consult and partner with HR and various Business Partners to increase associate satisfaction by
delivering resume writing and interviewing clinics to their teams

3. Ellen M. Biggs
Resume
Page 2
Spherion Professional Services Group March 2004 – June 2005
Recruiter/Account Manager
 Source candidates through networking and posting of positions in multiple disciplines
 Face-to-face interviewing
 Manage the interviewing process with the hiring manager and candidate
 Build rapport with clients to continually provide them with hiring solutions that meet their needs
 Effectively utilize cold calling, informed leads, relationship building, previous sales history and
networking to develop new business clients
 Face to face presentations to potential clients
 Extend offer to candidate and post placement follow up
Ajilon Finance November 1999 – March 2004
Recruiter/Account Manager
 Source candidates through networking and posting of positions
 Face-to-face interviewing
 Manage the interviewing process with the hiring manager and candidate.
 Build rapport with clients to continually provide them with hiring solutions that meet their needs
 Effectively utilize cold calling, informed leads, relationship building, previous sales history and
networking to develop new business clients
 Face to face presentations to potential clients
 Manage and negotiate fee structure according to corporate guidelines
 Utilize database for time management, business follow up and lead tracking
 Prepare weekly reporting for management
EDUCATION
Robert Morris College
Pittsburgh, PA
Bachelor of Science, Business Administration
TECHNICAL/SOFTWARE SKILLS
 Taleo (Applicant Tracking System)
 Workday
 HR Connect
 Microsoft Office Products; Word, Excel, Outlook, PowerPoint
 SharePoint