Traci L. Sanders is seeking a position in sales and marketing where she can utilize her communication and leadership skills. She has over 15 years of experience in property management, leasing, sales, customer service, and marketing. Her qualifications include skills in social media marketing, time management, QuickBooks, and various property management software.
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LEASING AGENT / MARKETING EXECUTIVE / EVENT COORDINATOR / CUSTOMER SERVICE
Competent and driven Assistant Community Manager and Event Coordinator with extensive experience in apartment leasing, customer service, marketing, resident retention, cash handling, and record keeping. Skilled in collaborating with all members of the organization to achieve business and financial objectives. Exemplary communication skills with the ability to multi-task and excel in a demanding, fast-paced environment.
1. TRACI L. SANDERS
220 Rocket Lane, Melbourne FL 32904 │ C:321-960-1798 │TSANDERS@CFL.RR.COM
Professional Summary
To Obtain a position in sales and marketing in which I can utilize my communication skills, and leadership
abilities in helping motivate myself and others to reach goals through persistence, discipline, and a winning
attitude.
Qualifications
• Social Media Marketing • Manage Builders
• Time Management Skills • Fair Housing Mandates
• Quick Books • Resident Retention
• Multi-Family Property Management •Aldus Page Maker
• Customer Service • Process Real Estate Contracts
• Skilled in yardi, AMSI, on site, property solutions, blue moon, and Microsoft Office
Experience
Assistant Property Manager 2013-Current
Supports and assists the community manager in overseeing and managing the financial and operational facets of the
community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports,
processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and
account reconciliations, and using the property management system to record, track, and report on all financial workings
of the property.
• Completes the daily transactions and tasks related to the financial operation of the community by
collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling
bank accounts, preparing financial reports, and processing invoices and payables.
• Reviews resident files and accounting records to determine unpaid and/or late fees owed,
communicates residents regarding outstanding balances, implements procedures for collecting on
delinquencies, and enforces the lease to maximize revenue.
2. • Assists in managing the client/owner relationship by meeting with the owners, conducting property
tours, providing updates and information about the property’s performance, and responding to owner
requests as needed.
Leasing Consultant
Madalyn Landing Apartments(LIHTC) 11/10- 1/13
Responsible for showing potential prospects there new apartment homes. Administered the following for
residents; leases, renewals, addendums, Processed daily application, renewals for accuracy & approval.
Completed marketing reports, Performed move in & move out inspections, Assisted Community director
in marketing and resident retention functions. Assured all show apartments were always market ready.
Leasing Consultant 6/07 - 7/09
Riviera Terrace Apartments
Responsible for showing potential prospects there new apartment homes. Administered the following for
residents; leases, renewals, addendums, work orders and assuring work orders were completed to
satisfaction. Performed move out inspections and sent soda’s out as needed. Assisted Community director
in marketing and resident retention functions. Assured all show apartments were always market ready.
Sales Associate 4/07 – 6/07
Adobe Builders
Worked with Home buyers from the start of the sale through to their completed constructed new home.
Processed contracts and worked with customers on options and details of the new home being built.
License Customer Service Repsentative
ALLState Inurance 2006 –2007
Full Service Insurance Company. Wrote Homeowners & Auto policies. Corresponded with clients about
their financial services.
Accounts Receivable& Billing Department
Rood Landscape 2004–2006
Responsible for approximately 400 accounts. Processed daily worksheets, kept up with time, labor and costs
of materials used in each job including Landscape, Interior, Irrigation & Maintenance Department. Handled
all billing for all departments. Processed all incoming invoices and monies.
Mortgage Originator 2000-2004
Whitney National Bank
Responsible for acquiring new customers for the Destin Fl. Market.
Duties included:
Establishing Whitney Bank as a source of Mortgage Funding in a new market by participating in
Chamber functions and Civic groups
Conducting Sales Meetings for Real Estate Company’s
3. Working with Potential Clients, finding the right product for their individual needs
Inputting loan information into Mortgage Ware
Processing Mortgages
Assisting Customers through the process all the way to Closing
Cross selling for other Departments of the Bank
Marketing Coordinator 1996–1998
Patcraft Commercial
Assistant To Marketing Director
Managed Sales Force Training Program and Customer Mill Tours
Creating and Implementing Construction Reports and Leads for Sales Force.
Sales Support Director with outstanding organizational skills and a talent for handling several priorities at
once in a fast pace environment.
Customer Relations
Beaulieu of America 1991-1996
Processed Claims, Made Debits and Credits
Customer Service: Proven record of exceptional reliability for writing and Processing Orders
through shipment.
Billing for outside warehouses.
Inventory Control: Responsible for three warehouses located in Arizona, California and Washington.
Maintained stock levels and traveled to warehouses to take bi-yearly physical inventory. Also,
responsible for projections.
Marine Marketing and Sales: Maintained inside sales and managed production on all automotive
businesses.
EDUCATION
1986 Theodore High School Mobile, Al
1987 Twentieth Century Business CollegeMobile, Al
1994 Dalton College Dalton, GA
References available upon request.