1. Jennifer Hagan
8846 Lagoon Dr. • Brighton, Michigan 48116 • (810) 333-9685
jhagan009@yahoo.com
Objective: To obtain a position in a health care facility utilizing my customer service skills, health
experience, and education.
Education: Ross Medical Education Center Brighton, Michigan
Medical Assistant Certificate Graduated 09/2011
Administrative Clinical
Medical Office Procedures Administration of Medication
Financial Recordkeeping Fundamentals of Assisting
Microsoft Office Word Electrocardiography
Computerized Insurance Billing Hematology
Medical Terminology Venipuncture
Medical Law & Ethics Laboratory Procedures
Cultural Diversity Training Urinalysis
Basic Office First Aid Aseptic Technique/Microbiology
Anatomy & Physiology Insurance Coding
American Heart Association Brighton, Michigan
BLS Healthcare Provider CPR Certification 07/2011
Experience:
Livingston County Educational Services Howell, Michigan
Teaching Assistant 10/2015 – Present
• Assist the instructor with lesson plans
• Ability to care for multiple children
• Able to multi-task effectively
• Provide instruction when necessary
• Ability to demonstrate problem solving efficiently
National Staffing and home care Whitmore Lake, Michigan
• Cleaning 4/2014 to 12/2015
• Cooking
• Assist client with personal hygiene
• Assist with toileting
• Make sure the client has everything he/she needs and is content
• Assist client in exercising
Kroger’s Howell, Michigan
Floral Department 8/2013 to 6/2014
• Care for flowers
• Received cash, checks and completed credit card transactions
• Maintained a clean work area
• Taking flower orders by phone
• Face to face customer service with customers

2. Excel Howell, Michigan
Home Health 9/2012 to 5/2013
• Light house cleaning
• Transport patients to appointments and outings
• Pass medication
• Meal preparation
• Helped with personal hygiene
New Passages Howell, Michigan
Home Health Aid 10/2011 to 9/2012
• Light house cleaning
• Transport patients to appointments and outings
• Pass medication
• Meal preparation
• Helped with personal hygiene
Dr. Desai Pediatrics Brighton, Michigan
Medical Assistant Extern Completed 180 hours 9/2011
• Manage patient flow
• Obtain and record vitals
• Well baby checks
• Assist physician
• Schedule appointments
• Verify insurance and file documents
Awards: Perfect Attendance Award, Ross Medical Education Center, 2011