1. Alesia A. Rsheed-Williams
Williams.Alesia.A@gmail.com
College Park, Ga 30349
770-464-6141 (h ) 678-347-3341 (m)
Administrative Assistant
GE-Healthcare Biomedical Engineering Dept. at Emory University Hospital Nov 2016-Present
Atlanta, GA- Contract
 Responsible for scheduling the day to day operations supporting 15 plus service engineers.
 Customer service: greeted visitors, determine nature of dealing and send visitors to correct
person
 Structured protocols for the service engineers to reduce cost while providing effective serves
to our clients
 Followed up on all customer service reports to insure accurate information for the GE billing
dept.
 Keep test equipment up to date and calibrated
 Consulted with the service manager on various services to hospital staff
 Answer calls and dispatch work orders to appropriate technician
 Ordered supplies, took dictations, maintained files and distributed mail as appropriate
 Works in Excel for various reports and open project cases.
Administrative Assistant Director
ChildCare Network Inc Jan 2015- Nov 2015
Union City, GA
 Interact with parents, staff, students, and the initial point of contact for new enrollees
 Maintaining student and staff files
 Enforce protocol and regulations for staff and students
 Supervised a of 6-15 teachers
Administrative Assistant
Clayton County Visitor’s Bureau- Contracted Oct 2014- Nov 2014
Jonesboro, GA
 General Office Duties: Answer Phone, typing, and extra projects
 Customer Service answering general questions
 Use of Microsoft Spread sheets to create visitor’s lodging and tourism events
 Confirm County tours
Substitute Teacher, Cafeteria Worker, Seasonal Custodian Jan 2008-Mar 2014
Millville Board of Education (returning position)
Millville, NJ
 Called to work with little prior notice as lead teacher for wide range of grades K-12 where
students safety and age specific educational needs are met
 Prepare an alternate lesson plan if needed
 Able to communicate with student, parents, and professionals regarding student discipline,
attitude, improvement, and rewards
Professional Experience

2.  Worked at various schools where it was important to be able adapt to sudden changes
 Able to work without a constant support team
Medical Receptionist
Dr. Ashok K. Pilly-Medical Practice Aug 2010- May 2011
Vineland, NJ
 Prioritized various walk-in and scheduled appointments according to complexity and severity
 Created official documents for patients
 Maintained patient records while maintaining HIPPA’s policies and procedures
Substitute Teacher
Millville Board of Education- June 2002 – Sept 2004
Millville, NJ
Receptionist
City of Millville- Construction Office- Temp May 2007-Nov 2007
Millville, NJ
 Answered Multi-line phone and replied to customer inquires
 Greeted and directed office visitors
 Beginning the process of digitizing customer charts via scanning and filing original paper
charts
 Ordered supplies, took dictations, maintained files; distributed mail as appropriate, and keep
office clean and organized
Volunteering
Receptionist
Inspira HealthCare; Vineland, NJ Feb 2010-Aug 2010
 Greeted and directed patients and visitors to requested locations
 Answered phone and transferred calls to the requested department
 Greeter and Receptionist Out Patient Surgery, Radiation, Oncology
 Received 2 Sun Catcher Awards in recognition of superior quality and service standard
Receptionist
Zelphy’s Creative Learning Center Jan 2010- Feb 2010
 Greeted and directed office visitors
 Answer phone and answer general questions about the business
 General office work: type newsletters and making copies.
Associates of Arts-Business Administration July 2010
American Inter-Continental University -
Diploma- Medical Administrative Assistant/ Microsoft Office Dec 2009
Millville, NJ
New Jersey Career Center
https://www.linkedin.com/in/alesia-rsheed-williams-87934b27
Education