1. Jeff Ridout
11543 N. Virginia Ave., KansasCity, MO 64155
816-401-9586, jef11543@gmail.com
Summary Extensive knowledge in business and management principles involving
resource allocation, productionmethods, and coordinationof people. Over
twenty years’ customer service experience ensuringquality standards for services
and evaluationof customer satisfaction
 Knowledge of balancing service with coststo ensure profitability.
 Ability to promote customer satisfactionto steady repeat business.
 Multitasker with a keenability to effectively reachgoalsand maximize efficiency.
 Adept in purchasing with attention to budgetary guidelines.
 Training and teaching new employees.
Masters of Business Administration, May 2016
Roueche Graduate Center
National AmericanUniversity, Austin, Texas
American Board
Education 641 S Street NW, Suite 202C
Washington, DC 20001
BS, Business Administration, May 2013
National AmericanUniversity, Kansas City, MO
Class Valedictorian, GPA 3.67
AAS, Information Technology, May 2010
National AmericanUniversity, Kansas City, MO
Experience
Customer Service
 Ability to objectively evaluate relevant information to effectively resolve
problems.
 Skilled in presenting and expressingideas and information clearly and concisely
in a manner appropriate to the audience, whether oral or written.
 Motivatesand providesdirectionin the activitiesof othersto accomplish goals.
 Accurately assessesthe impact upon othersof role performance as well as the
impact performance has on customers.
Computer Skills
 Proficient in MS Word and Excel.
 Skilled in Microsoft Access.
 Proficient in computer repair and troubleshooting.
Employment Kelly Educational Services
4770 Belleview Ave, Suite 206 Kansas City, Mo 64116
Oct 2014-Present
Substitute Teacher