1. JACQUELINE FAWZY AZIZ
+201221084012
JACQEULENERIZK1@GMAIL.COM
PROFILE:
Highly experienced and accomplished executive with over twenty years experience in sales and
marketing, with emphasis on financial services. Great communication and presentation skills.
Create opportunities for current employer to expand sales and revenues all over the MENA
region. Work with clients to help them make the right decisions with their accounts and explain
their financial needs and match them with available investment opportunities, and work with
internal business units to develop new financial services that meet emerging customer
requirements.
POSITIONS HELD:
EFG Hermes
Investment Banking
Director of MENA Coverage, Vice
President of MENA Institutional
Sales, Head of Brokerage call
center
2005-Present
United Bank of Egypt
Commercial Banking
Senior Specialist, Account Officer,
Credit and Marketing Department
1999-2004
Aluminum Products Company
(ALPRO)
Administrative Assistant 1986-1989
CAREERACCOMPLISHMENTS
 Took over the activities of the struggling call center of EFG Hermes in 2005. Redefined the role
of the center and guided its staff in order to align its purpose with the nature of the business.
Succeeded to immensely increase the revenue from the services identified through the
activities of the Center by 300%. Center still functioning along same principles established
since then, and its role and staff has expanded.
 Added a considerable number of new customers to the EFG Hermes customer base. These
clients generate annually a good percentage of EFG Hermes's business.
 Through the interface between the existing clients and the various business units in EFG
Hermes, was able to identify new customer needs, and work with the various business lines
to develop new financial products that are currently being implemented throughout the
industry.
 Initiated white label branding of financial services for EFG Hermes. Currently, many financial
institutions in Egypt and Kuwait use such services.

2. INDUSTRYEXPERIENCE:
B2B, Food and Beverage, Healthcare, Education, Industrial Manufacturing, Retail.
AREAS OF EXPERTISE:
EFG HERMES –DIRECTOR, MENA COVERAGE TEAM 2012- Present
Member of a team composed of four highly experienced senior staff members focusing on
promoting new services to existing customers, and identifying new clients, both activities aimed
at helping grow the business of the various business lines within the company. The business lines
include Investment Banking, Private Equity, Asset Management, Brokerage and Leasing.
During the last four years, the team was successful in working with the various product lines to
identify several new products which helped generate additional revenue for the company, and
broaden the company's corporate clients.
EFG HERMES - VICE- PRESIDENT, MENA INSTITUTIONAL SALES 2009-2012
Covered institutional investors, sovereign funds, regional dedicated funds and high net-worth
individuals. Responsibilities included cross selling regular maintenance, closing of deals, and
organizing road shows.
EFG HERMES – HEAD of BROKERAGE CALL CENTER 2005- 2009
Redefined the role of the center and guided staff in order to align its purpose with the nature of
the business.Tripled the revenue from the services identified through the activities of the Center.
Increased of call center head count from 9 to 20 agents; to handle the additional flow which
resulted from the increased volume.
EDUCATION &TRAINING:
CAIRO UNIVERSITY:
Accounting and Business Administration, 1989.
BRITISH COUNCIL, CAIRO:
English Language, Practical Computing, General Secretarial, Corporate Finance Modular.
OTHER TRAINING,LONDON BUSINESS SCHOOL AUGUST 2010– NOVEMBER 2010
Financial Restructuring, Capital Market & Money Market, Special Loans, Legal Aspects, Trade
Finance, Asset Protection Lending & Cash Flow/Mechanics/Projections/Analysis, and Asset
Conversion Lending & Financial Statements Analysis.
AWARDS:
Merit scholarship for outstanding performance, AUC May 1999.
REFERENCES:
Available upon request.