Mohammed Abdul Aziz is seeking a position that allows him to fully utilize his experience. He has over 10 years of experience in hotel roles such as bellboy, room attendant, and senior room attendant at hotels in Abu Dhabi including Danat Jebel Dhanna Resort and Dhafra Beach Hotel. His responsibilities in these roles included greeting guests, transporting luggage, delivering messages, cleaning rooms, and providing excellent customer service. He is educated with a Bachelor's degree from Islamic University Kushthia in Bangladesh and is proficient in English, Hindi, Urdu, Bengali, and Arabic.

1. MOHAMMED ABDUL AZIZ
Abu Dhabi, Jebel Dhanna, P.O. Box-12333. Ruwais,
azizctg@ymail.com
Skype-azizctg2
Mobile- +971-566207565.
OBJECTIVE:
To be part of an organization where I can widely explore my potential and utilize my experience.
To be able to contribute to the organization’s success by continuously developing me through
hard work, diligence and creativity.
PROFESSIONAL EXPERIENCE
DANAT JEBEL DHANNA RESORT
BELLBOY
01st
January 2013 – Present…
DHAFRA BEACH HOTEL
BELLBOY
13th
February 2012 – 31ST
December 2012
GENERAL DUTIES/ RESPONSIBILITIES
* Greet guests and visitors warmly with a smile.
* Provides courteous and professional service at all times.
* Coordinates with reception to execute arrivals and departures efficiently.
* Transports guest's luggage to rooms in an efficient manner ensuring no damage is
caused to the luggage, furniture, fixtures and walls,
* Collects luggage at guest room for departing guests in a timely manner and brings the
luggage to lobby for check out.
* Handles guest luggage in case of a room move.
* Promptly delivers messages within the hotel.
* Delivers morning newspapers to the rooms,
* Driving the Golf Cart for the check in / out from the Villas.
* Parking the guest vehicles when Valet parker is not available.
* Arranging transportation for the guest upon request.
* Answer guest questions and resolve the guest problems.

2. DHAFRA BEACH HOTEL
SENIOR ROOM ATTENDANT
1st
September 2011 –12th
February 2012
DHAFRA BEACH HOTEL
ROOM ATTENDANT
11th
August 2008 – 31st
August 2011
GENERAL DUTIES/ RESPONSIBILITIES
• Receive work assignment, keys and supplies from the supervisor and sign the key log book.
• Clean rooms and bathrooms, performing any combination of the following duties
• Keep fire exits and stair ways clear of any obstruction
• Check and report any maintenance work required immediately
• Pick up any litter from corridors and pathways
• Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays.
• Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal
• Replenish bathroom supplies and room supplies
CROSS TRAINING
BELLMAN
DHAFRA BEACH HOTEL
11th
August 2010 – 25 October 2010
EDUCATIONAL ATTAINMENT
ISLAMIC UNIVERSITY KUSHTIA , BANGLADESH.
BACHELOR OF ARTS
YEAR 2005-2008
SSC-2003, HSC-2005
PERSONAL INFORMATION
Name : Aziz
Father's Name : Late Mohammed Ali Fazal
Mother's Name : Anwara Begum
Date of Birth : 10 June 1987
Place of Birth : Rangunia, Chittagong, Bangladesh
Religion : Islam
Civil Status : Single
Sex : Male
Languages Speaking : English, Hindi, Urdu, Bengali & Arabic.
Languages Writing : Arabic, English, Urdu & Bengali
Computer Knowledge: MS Word, Excel, Opera & Hotsos.

3. PASSPORT INFORMATION
Passport Number : AD 2674035
Passport Issue date : 30 September 2012
Passport Expiry : 29 September 2017
AWARDS/RECOGNITION RECEIVED:
Employee of the Month – December 2011
Dhafra Beach Hotel, 24th
January 2012
Star of the Month – November 2012
Dhafra Beach Hotel, 10th
December 2012
Certificate of Appreciation – 3 Years of Service
Dhafra Beach Hotel, 28 January 2012
Certificate of Efficient Service – December 2014
Danat Jebel Dhanna Resort, 10 December 2014
CERTIFICATE OF COMPLETED TRAINING:
KHIDMA MUMTAZA: Service Excellence Basics
Dhafra Beach Hotel, 21st
March 2012
KHIDMA MUMTAZA: Part of the Service Excellence Skills
Dhafra Beach Hotel, 30th
October 2012
EXCELLENT CUSTOMER SERVICE WORKSHOP
Abu Dhabi, 21st
May 2012
REFERENCES
References will be provided on request.
DECLERATION
I hereby declare that all statements made in this resume are true, complete and correct to the
best of my knowledge and belief & nothing has been concealed distorted.
Mohammed Abdul Aziz
Applicant