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MOHAMED METWALI
+2 012 7373 7627 | m.elshall@icloud.com | Cairo, Egypt
Senior Sales Manager
10+ years of professional sales experience empowered by uncovering enterprise opportunities, developing and
executing sales strategies to generate different markets and achieve strategic objectives and revenue targets. In
addition to the experience in leading teams of sales to build relationships with sectors’ decision makers, position
products and services solutions, and manage the Request for Proposal (RFP) response process through sales closure.
Planning Day-To-Day Details Team Building & Management
 Help understand and craft ways
to increase sales and expand
markets.
 Responsible for developing long-
range business plans
 Prepare a budget and adjust
spending or revenue
 Promote and enforce company
policies
 Resolve customer’s complains
 Monitor buying trends and
customer preferences
 Uncover enterprise opportunities
 Create and adjust work schedules
 English/Arabic communication
and negotiation with all cultures
 Hire account executives
 Assign members to territories
and goals.
 Help in the preparation of
proposals or presentations
 Motivate, evaluate and coach my
team
 Help my members to improve or
terminate him/her if necessary
Experience
April 2008 – July 2016
du - Emirates Integrated Telecommunications Company
du is a telecom operator in the United Arab Emirates. Although Emirates Integrated Telecom Company
is its legal name, it was commercially rebranded as du in February 2007… www.du.ae
Senior Sales Manager (December 2010 – July 2016)
 Sales Supervisor (March 2009 – December 2010)
 Sales Executive (April 2008 – March 2009)
Enterprise Opportunities
 Ensure that all lines of business are connected across relevant company or divisional contacts.
 Promote and engage du solutions across the entire Account Portfolio
 Build and maintain account relationships and customer satisfaction.
 Identify and win new Enterprise accounts through effective new business development and account
management.
Planning & Organizational Tasks
 Proactively managed sales force resources having the right people with the right skills to exceed both the
company and customer expectations.
 Communicate key business messages and information to the team regularly, in a clear and simple way,
ensuring the messages are fully understood.
 Plan sales activities and play roles on medium and long term basis to continually adapt to the challenging
market conditions ensuring long term commercial success.

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Operational Tasks
 Create and manage a relaxed business environment for better customer experience.
 Manage escalations in efficient and professional way.
 Ensure stock levels are aligned to customer needs.
 Report performance and gap closure to higher management.
 Introduce Apple solutions based sales to the team.
 Maintained Apple merchandise up to best standards.
Achievements:
 Hitting big organizations like "Emirates Aviation Club”, “Al-Safeer Group” and “Al-Mumtaz Tents”
 Added more than 9000 accounts to du client base.
 Annual revenues of more than AED 1.5M.
 Best Seller Award in July 2008
 Achieved 150% of my sales target in 2010, 2011 and 2012
 Achieved Apple SIS program participation due to high Apple products sales.
 Derived Apple products sales up to 200% through successful implementation of Apple directives.
August 2007 – March 2008
Dubai Islamic Bank
Assistant Credit Card Manager
Achievements:
 Archived 161% of my monthly target.
 Managed my team smartly till they over achieved their target.
June 2005 – August 2007
Etisalat UAE
Call Center Supervisor
Achievements:
 Achieved 95% of the performance target in 181 customer service
 Achieved 98% of the performance target in 700017000 technical support
 Achieved 98% of the performance target in RTA customer service support
March 2004 – June 2005
Art of Architecture Consultant
General Accountant
January 2002 - October 2004
Al-Gad Tours
Booking Manager
January 2001 – May 2004
Egypt Trans Tours
Booking Agent
Education
Bachelor degree in Accounting and Business Administration, Mansoura University, 2000
Personal Data
 Date of Birth: 14/03/1981
 Nationality: Egyptian
 Military Status: Exempted
 Marital status: Married