Ghent university, Economics and Business Administration
jan.claes@ugent.be - www.janclaes.info
BPMS2@BPM 2016
21 September...
Ghent university, Economics and Business Administration
jan.claes@ugent.be - www.janclaes.info
BPMS2@BPM 2016
2/14
Problem...
Ghent university, Economics and Business Administration
jan.claes@ugent.be - www.janclaes.info
BPMS2@BPM 2016
3/14
Problem...
Ghent university, Economics and Business Administration
jan.claes@ugent.be - www.janclaes.info
BPMS2@BPM 2016
4/14
Problem...
Ghent university, Economics and Business Administration
jan.claes@ugent.be - www.janclaes.info
BPMS2@BPM 2016
5/14
TYPE V
...
Ghent university, Economics and Business Administration
jan.claes@ugent.be - www.janclaes.info
BPMS2@BPM 2016
6/14
The Str...
Ghent university, Economics and Business Administration
jan.claes@ugent.be - www.janclaes.info
BPMS2@BPM 2016
7/14
The Str...
Ghent university, Economics and Business Administration
jan.claes@ugent.be - www.janclaes.info
BPMS2@BPM 2016
8/14
The Str...
Ghent university, Economics and Business Administration
jan.claes@ugent.be - www.janclaes.info
BPMS2@BPM 2016
9/14
Cogniti...
Ghent university, Economics and Business Administration
jan.claes@ugent.be - www.janclaes.info
BPMS2@BPM 2016
10/14
Cognit...
Ghent university, Economics and Business Administration
jan.claes@ugent.be - www.janclaes.info
BPMS2@BPM 2016
11/14
Cognit...
Ghent university, Economics and Business Administration
jan.claes@ugent.be - www.janclaes.info
BPMS2@BPM 2016
12/14
Litera...
Ghent university, Economics and Business Administration
jan.claes@ugent.be - www.janclaes.info
BPMS2@BPM 2016
13/14
Future...
Ghent university, Economics and Business Administration
jan.claes@ugent.be - www.janclaes.info
BPMS2@BPM 2016
14/14
Contac...
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BPMS2@BPM2016

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Slides of my presentation at BPMS2 workshop at BPM conference, 19 September 2016, Rio de Janeiro, Brazil

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  • BPMS2@BPM2016

    1. 1. Ghent university, Economics and Business Administration jan.claes@ugent.be - www.janclaes.info BPMS2@BPM 2016 21 September, 2016 FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION Towards a structured process modeling method Building the prescriptive modeling theory Jan Claes, Irene Vanderfeesten, Frederik Gailly, Paul Grefen and Geert Poels
    2. 2. Ghent university, Economics and Business Administration jan.claes@ugent.be - www.janclaes.info BPMS2@BPM 2016 2/14 Problem description process model modeler process
    3. 3. Ghent university, Economics and Business Administration jan.claes@ugent.be - www.janclaes.info BPMS2@BPM 2016 3/14 Problem description Assumption: modelers create process models Observation: models often contain errors  Why?  How to avoid them? process model
    4. 4. Ghent university, Economics and Business Administration jan.claes@ugent.be - www.janclaes.info BPMS2@BPM 2016 4/14 Problem description Assumption: modelers create process models Observation: models often contain errors  Why?  How to avoid them? TYPE II EXPLANATORY THEORY TYPE V THEORY FOR DESIGN AND ACTION
    5. 5. Ghent university, Economics and Business Administration jan.claes@ugent.be - www.janclaes.info BPMS2@BPM 2016 5/14 TYPE V THEORY FOR DESIGN AND ACTION TYPE IV EP THEORY TYPE I DESCRIPTIVE THEORY Shirley Gregor, The nature of theory in information systems, MIS Quarterly, Vol 30 (3), p. 611–642, 2006. Types of theory in IS TYPE II EXPLANATORY THEORY TYPE III PREDICTIVE THEORY
    6. 6. Ghent university, Economics and Business Administration jan.claes@ugent.be - www.janclaes.info BPMS2@BPM 2016 6/14 The Structured Process Modeling Theory (SPMT) Jan Claes, Irene Vanderfeesten, Frederik Gailly, Paul Grefen, Geert Poels, The Structured Process Modeling Theory (SPMT) - A cognitive view on why and how modelers benefit from structuring the process of process modeling, Information Systems Frontiers, Vol 17 (6), p. 1401-1425, 2015
    7. 7. Ghent university, Economics and Business Administration jan.claes@ugent.be - www.janclaes.info BPMS2@BPM 2016 7/14 The Structured Process Modeling Theory (SPMT) Jan Claes, Irene Vanderfeesten, Frederik Gailly, Paul Grefen, Geert Poels, The Structured Process Modeling Theory (SPMT) - A cognitive view on why and how modelers benefit from structuring the process of process modeling, Information Systems Frontiers, Vol 17 (6), p. 1401-1425, 2015 data collection data visualization observations impressions theory building
    8. 8. Ghent university, Economics and Business Administration jan.claes@ugent.be - www.janclaes.info BPMS2@BPM 2016 8/14 The Structured Process Modeling Theory (SPMT) You make less mistakes if you..You make less mistakes if you.. .. serialize modeling You make less mistakes if you.. .. serialize modeling .. in a structured way You make less mistakes if you.. .. serialize modeling .. in a structured way .. that fits with your cognitive profile RESEARCH QUESTION. Given a certain cognitive profile.. .. how should one approach process modeling in order to make less mistakes?
    9. 9. Ghent university, Economics and Business Administration jan.claes@ugent.be - www.janclaes.info BPMS2@BPM 2016 9/14 Cognitive profile QUESTION. How do you read an article in a news paper? BITS AND PIECES GLOBAL LEARNER FROM START TO END SEQUENTIAL LEARNER
    10. 10. Ghent university, Economics and Business Administration jan.claes@ugent.be - www.janclaes.info BPMS2@BPM 2016 10/14 Cognitive profile QUESTION. How do you tell a story? FOCUS ON ESSENCE FIELD INDEPENDENT WITH MANY DETAILS FIELD DEPENDENT
    11. 11. Ghent university, Economics and Business Administration jan.claes@ugent.be - www.janclaes.info BPMS2@BPM 2016 11/14 Cognitive profile QUESTION. How do you cook in your kitchen? MESSY & CHAOTIC LOW DESIRE FOR STRUCTURE CLEAN&STRUCTURED HIGH DESIRE FOR STRUCTURE
    12. 12. Ghent university, Economics and Business Administration jan.claes@ugent.be - www.janclaes.info BPMS2@BPM 2016 12/14 Literature review
    13. 13. Ghent university, Economics and Business Administration jan.claes@ugent.be - www.janclaes.info BPMS2@BPM 2016 13/14 Future research Sneak peek..  Experiment with about 150 master students  Benchmark case – treatment – experiment case  Treatment = interactive one-hour digital tutorial  Treatment adoption was rather good!  Beneficial effect on effort (±65%), time (±35%)  Minimal effect on syntactic/semantic quality (±5%)  Hypothesis: mistakes were corrected at the end?
    14. 14. Ghent university, Economics and Business Administration jan.claes@ugent.be - www.janclaes.info BPMS2@BPM 2016 14/14 Contact information Jan Claes jan.claes@ugent.be http://www.janclaes.info Twitter: @janclaesbelgium Thanks for your attention! Do you know expert modeling practitioners that would be interested to participate in these experiments in order to test external validity of the results?

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