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FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION




      Business Process Modeling in Support
          of Supply Chain ...
Topic

Business Process Modeling in Support of
 Supply Chain Applications
Inter-organizational modeling
                ...
Topic


           Supply Chain level                                           Model level
   top-down                  b...
Methodology

Qualitative positivist research method
        grounded theory
           (developing theory through collec...
FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION




                      Cooperative Process Modeling




Faculty of Eco...
Cooperative process modeling

Definition
        Working together on the manual construction of an inter-
         organ...
Cooperative process modeling



                         Properties of
                         textual description


    ...
Cooperative process modeling

Preliminary work
        Visualization (TAProViz@BPM 2012)
           “Visualizing the Pro...
Cooperative process modeling




Faculty of Economics and Business Administration                 Jan Claes | Confenis DC ...
Cooperative process modeling

Future work
        Tying process of process modeling to
         the resulting process mo...
FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION




                                       Process Mining




Faculty of ...
Process mining

Definition
        Automatic as-is process model construction or
         analysis
        From histori...
Process mining


         CSV                           Event
         Data                           Log




         CSV...
Process mining

Preliminary work
        Problem definition: survey (BPI@BPM 2012)
        Problem definition: manifest...
FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION




                                            Conclusion




Faculty of...
Conclusion

Plans for current and future work
        Invited special issue Information Systems (2012)
        Merging ...
Contact information




                                             Jan Claes
                                           ...
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Slides of my presentation at the doctoral consortium of the CONFENIS conference, 19 September 2012, Ghent, Belgium

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Confenis2012DC

  1. 1. FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION Business Process Modeling in Support of Supply Chain Applications Promotor: Prof. Dr. Geert Poels Copromotor: Prof. Dr. Ir. Birger Raa Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012 Department of Management Information and Operations Management 19 September, 2012
  2. 2. Topic Business Process Modeling in Support of Supply Chain Applications Inter-organizational modeling Supplier Send invoice Receive SO Pack goods Supplier Logistics Logistics Deliver goods Customer Customer Pay invoice Send PO Receive goods Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012 Department of Management Information and Operations Management 2 / 17
  3. 3. Topic Supply Chain level Model level top-down bottom-up top-down bottom-up orchestration choreography cooperative modeling process mining Organization level Operation level Inter-organizational modeling  Cooperative modeling (manual, top-down)  Process mining (automatic, bottom-up) Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012 Department of Management Information and Operations Management 3 / 17
  4. 4. Methodology Qualitative positivist research method  grounded theory (developing theory through collection and analysis of data) RQ1: cooperative process modeling  behavioral science research (developing and evaluating theories from observations of reality) RQ2: process mining  design science research (developing and evaluating artifacts to solve a practical problem) Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012 Department of Management Information and Operations Management 4 / 17
  5. 5. FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION Cooperative Process Modeling Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012 Department of Management Information and Operations Management 19 September, 2012
  6. 6. Cooperative process modeling Definition  Working together on the manual construction of an inter- organizational process model  Where participants have knowledge on different parts of the process Research questions (improve knowledge to improve training/tools/…)  RQ1a: what are the characteristics of the process of cooperative process modeling?  RQ1b: (how) can we provide guidelines for cooperative process modeling? Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012 Department of Management Information and Operations Management 6 / 17
  7. 7. Cooperative process modeling Properties of textual description Properties of modelers Properties of RESEARCH modeling process Properties of resulting model Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012 Department of Management Information and Operations Management 7 / 17
  8. 8. Cooperative process modeling Preliminary work  Visualization (TAProViz@BPM 2012) “Visualizing the Process of Process Modeling with PPMCharts“  Method (BPM 2012 + invitation special issue Information Systems journal) “Tying Process Model Quality to the Modeling Process: The Impact of Structuring, Movement, and Speed“ Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012 Department of Management Information and Operations Management 8 / 17
  9. 9. Cooperative process modeling Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012 Department of Management Information and Operations Management 9 / 17
  10. 10. Cooperative process modeling Future work  Tying process of process modeling to the resulting process model (explorative > 2012)  Tying structured modeling to understandability (confirmative > 2012)  Discovered patterns and styles of cooperative process modeling (explorative > 2013)  Method for cooperative process modeling (confirmative > 2013) Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012 Department of Management Information and Operations Management 10 / 17
  11. 11. FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION Process Mining Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012 Department of Management Information and Operations Management 19 September, 2012
  12. 12. Process mining Definition  Automatic as-is process model construction or analysis  From historical process data recorded in information systems Research questions (enable process mining with data distributed in multiple event logs)  RQ2: how to merge event logs for process mining? Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012 Department of Management Information and Operations Management 12 / 17
  13. 13. Process mining CSV Event Data Log CSV Event Data Log CSV Event Data Log Process Model Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012 Department of Management Information and Operations Management 13 / 17
  14. 14. Process mining Preliminary work  Problem definition: survey (BPI@BPM 2012)  Problem definition: manifesto (BPI@BPM 2012)  Genetic algorithm for event log merging (INISET@CAiSE 2011)  Artificual Immune System for event log merging (BPI@BPM 2011)  Rule based method for event log merging (Information Sciences journal > 2012) Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012 Department of Management Information and Operations Management 14 / 17
  15. 15. FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION Conclusion Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012 Department of Management Information and Operations Management 19 September, 2012
  16. 16. Conclusion Plans for current and future work  Invited special issue Information Systems (2012)  Merging event logs (2012)  Process of process modeling (x2) (2012-2013)  Experiments (explorative & confirmative) (2012)  Process of cooperative process modelig (x2) (2013)  Combine or compare process mining and cooperative process modeling: method (?)  Case studies (2012-?) Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012 Department of Management Information and Operations Management 16 / 17
  17. 17. Contact information Jan Claes jan.claes@ugent.be http://www.janclaes.info Twitter: @janclaesbelgium Faculty of Economics and Business Administration Jan Claes | Confenis DC 2012 Department of Management Information and Operations Management 17 / 17

Slides of my presentation at the doctoral consortium of the CONFENIS conference, 19 September 2012, Ghent, Belgium

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