1. James L. Stevens
300 Enon Church Road mobile: (215) 629 6044
Chester, VA 23836 ARIS.Professional@gmail.com
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Background Summary:
 13+ years of Business Process Management (BPM) and Enterprise Architecture (EA) consulting
 17+ years of SAP Implementation tools and methodology support
 13+ years of ARIS Architecture consulting, support, training, and administration
 20+ years IT experience including 3 years of programming
 17+ years of combined management experience
 Referenceable client engagement skills
 Strong communication skills
 Proven people and resource management skills
Management Skills:
 Business Process Management – successfully performed all facets of enterprise level BPM
including design of process architectures and development of modeling standards, conversion
of legacy documentation to alpha process models, facilitation of both process modeling
workshops and validation workshops, quality management of model repository, and change
management of process models after release
 Project Management - developed and delivered proofs-of-concept to multiple clients for
personalized BPM approaches including design, governance, tool integration, tool
configuration, and project administration including resource management and scheduling
 Quality Management - improved implementation tool quality by coordinating testing of newly
released tools and support packages. Reduced testing process time by over 50% by
implementing re-use with a test case library. Organized and maintained testing resources
including 20 testers, 24 PCs, test case authoring, and daily status update meetings with the
development staff.
 Staff Management - supervised and scheduled staff of 17 employees. Ensured that tasks
were completed on time and within budget through effective analysis of staffing and
resources.
Technical Skills:
 ARIS administration, configuration, business publishing, and report development
 Client /server set up on Windows (95, NT, 2000, XP, and 7)
 Proficient in MS Project, Power Point, and Office
 Spreadsheet management with Excel, and Lotus 1,2,3
Professional Experience:
Bank of America, Charlotte, NC 2014-2015
Independent Contractor - ARIS and Enterprise Architecture Consultant Jan. 2014 -
 Supported internal adoption of ARIS for Financial BPM and Architecture June 2015
Ideaca, Calgary, AB 2013
ARIS and Enterprise Architecture Lead and Senior Consultant April 2013 -
 Establishing BPM and EA practice for SAP consulting division of Ideaca Aug. 2013
Canadian Pacific Rail, Calgary, AB 2012 - 2013
Independent Contractor - ARIS and Enterprise Architecture Consultant June 2012 -
 Drive best practices for the BPM framework, strategies, and standards Feb. 2013
 Train internal resources to take over responsibilities regarding BPM
 Set-up and maintain ARIS to Solution Manager synchronization
Bristol-Myers Squibb, Princeton, NJ 2012
Independent Contractor - Enterprise Architect Consultant Jan. 2012 -
 Responsible for guiding the development of the BMS Enterprise Architecture May 2012
 Translated various existing architectural artifacts into an ARIS format
 Introduced best practices for the framework, strategies, and standards

2. James L. Stevens
300 Enon Church Road mobile: (215) 629 6044
Chester, VA 23836 ARIS.Professional@gmail.com
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Levi Strauss & Company, San Francisco, CA 2010 - 2011
Independent Contractor - ARIS Architect Aug. 2010 -
 Guided ITIL initiative to achieve architectural goals for IT business processes Sep. 2011
 Demonstrated value for SAP implementation including Solution Manager synchronization
 Responsible for bringing best practices to the BPM framework, strategies, and standards
 Perform the responsibilities of ARIS Administrator, and ARIS Database Quality Manager
IDS Scheer / Software AG, Reston, VA 2010
Alliance Manager June 2010 -
 Responsible for building and enabling partner relationships for ARIS Aug. 2010
service providers
ITT, Annapolis, MD 2009 - 2010
Independent Contractor - Business Process Architect May 2009 -
 Developed and documented strategies, standards and training materials for May 2010
BPM during ITT global SAP implementations and beyond
 Developed reports, templates, filters and processes for Quality Audits to ensure the
consistency and integrity of the data in the ITT ARIS database used by the project team
 Provided ARIS technical and administrative support including user administration, license
administration, database merging, and synchronization with SAP Solution Manager
IDS Scheer North America, Berwyn, PA 2002 - 2009
BPM Senior Consultant and SAP Solution Lead Aug. 2002 -
 Designed and Implemented ARIS and SAP integration projects in private May 2009
sector for Petro Canada, PepsiCo, Owens Corning, Kraft, Lucent, and Rockwell Automation
using ARIS throughout the SAP implementation lifecycle and integrating ARIS models with an
SAP global template and an Enterprise Architecture
 Consulted on various projects for US Army and Navy, providing EA and BPM support, SAP
Solution Manager synchronization support, DoDAF compliance requirements mapping,
software evaluation, scoping, and process modeling
 Co-Developed with PeopleSoft Process Team a reference model and implementation concept
for the business processes performed in PeopleSoft
 Taught BPM workshops for clients including John Deere, Yazaki, and RTI regarding modeling
theory, Enterprise Architecture, and ARIS integration with SAP, with both fundamental and
advanced functionality
SAP America Incorporated, Newtown Square, PA 1997 - 2002
Solution Life-Cycle Product Management 2001 -
 Presented roll-out information for implementation tools at SAP’s annual March 2002
marketing events
 Improved communication between developers and product managers by coordinating testing
Value SAP and Solution Life-Cycle Quality Management 1999 - 2002
 Promoted to Quality Management from Customer Support in first quarter 1999
 Designed and implemented a support process to provide feedback to development team
 Improved quality of SAP’s implementation tools and upgrades by coordinating product testing
 Developed training materials, and taught workshops for SAP’s tools to world-wide support staff
 Certified to teach standard implementation and global implementation methodology classes
Accelerated SAP Regional Support April 1997 -
 Received outstanding performance award in 1997 1999
 Improved work performance and reduced staffing by over 50% in the customer service area
 Updated partners and customers by teaching implementation methodology and tools classes
 Provided world-wide regional level customer support for implementation tools 3.1G to 4.0B
Education: Bachelors degree, 1989, University of Michigan, Ann Arbor, MI
Advanced Training/Certification: ARIS Certified, SAP Solution Manager Trained